Twin Pine Ford
Ephrata, PA
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Went there to look at a car and I thought it was going to be a nightmare but It was really easy nobody pressuring in to anything they want you to get the car you really like they go way above and beyond to m be a nightmare but It was really easy nobody pressuring in to anything they want you to get the car you really like they go way above and beyond to make you happy there not just to sell you a car and they have a great selection of good nice cars More
I appreciate their service, their attitudes Were very good. Have nice vehicles at a good price. Were able to answer my questions. I'm enjoying my vehicle. It is the 2nd vehicle I purchase there. good. Have nice vehicles at a good price. Were able to answer my questions. I'm enjoying my vehicle. It is the 2nd vehicle I purchase there. More
Twin Pines is an average dealership and the car buying process was straight forward. They had a car we wanted so we bought it. They did not do anything to go above or beyond and honestly we could have got process was straight forward. They had a car we wanted so we bought it. They did not do anything to go above or beyond and honestly we could have gotten more from our trade from another dealer. They offer free inspections but you have to keep their decals/plates on your car. They should give the customer the option before drilling holes in the front bumper and junking up a 60k dollar car with their logos. More
It was the first time we visited this place and it was a wonderful experience. The agents were very helpful. Treated us with respect and answer all our questions. Totally would recommend. wonderful experience. The agents were very helpful. Treated us with respect and answer all our questions. Totally would recommend. More
Would give 0 stars if possible. Scheduled an appointment for Thursday at 4pm. Received a call at 318pm on confirming appointment with salesman. Told them I would be there and was Scheduled an appointment for Thursday at 4pm. Received a call at 318pm on confirming appointment with salesman. Told them I would be there and was about 20 minutes away. Received call at 345pm from sales manager said the car was already bought by someone that was coming from 3 hrs away and they could no longer sell it to me but tried to show me other cars in the lot. The whole thing was the epitome of a shady car dealer. Do yourself a favor and go somewhere else and work with an honest dealership. More
Stay away from this dealership, they lied to us about financing and did the loan backwards now we are unable to finically recover. When we called to address it they said there is nothing they can do to f financing and did the loan backwards now we are unable to finically recover. When we called to address it they said there is nothing they can do to fix it. They want to argue over what the bank states and at they are not being truthful. Bottom line they will say what they need to in order to make a sale no matter how it affects the customer. We had to even hound them for sales paperwork to be sent to us and ended up driving back out to have it printed out to have a copy of the contract. More