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Twin Pine Ford

Ephrata, PA

4.7
505 Reviews

620 N Reading Rd

Ephrata, PA

17522

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Showing 505 reviews

January 22, 2023

called to make appt to see a truck and ignored our request for two days but gave the truck to another sales person who held the truck for the customer ahead of me. manager just said these things happe More

by fpfry123
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
adam click manager and adam reed sales person just on the job one week, Brandon Sinsheimer
Feb 09, 2023 -

fpfry123 responded

we were pushed aside for three days wanting to make an appt and were told that we could not make an appt until the truck was out of recon and they could not put it on hold. that was untrue as they held it for another customer for another sales person. unethical to say the least. will advise anyone on social media to stay away from twin pine ford.

January 15, 2023

Good service. Buying a car is a pain but these guys seem to do a good job! More

by Skystud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory, Cole
December 26, 2022

Today I have the opportunity to work with Edwardo Gutierrez at Twine Pine Ford. He is absolutely amazing, great customer service skills, he went above and beyond to help me. Thank you, keep up the g More

by Michele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwardo Gutierrez
December 09, 2022

I took my vehicle to a garage that could not troubleshoot the problem. I then brought my vehicle to Twin Pines Ford and they fixed my vehicle, got it done faster then they originally quoted me and my service More

by psciscione
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hans Seidel
December 04, 2022

This dealership does not come close to any other dealers pricing. They are way too high and also not fair when it comes to trade ins. Would not recommend this dealership to anyone. More

by Mjudge58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cory
November 25, 2022

Cory Nesbitt was excellent and super courteous. When the vehicle we came to look at was in the process of being sold, he showed us options of what my wife and I were looking for. More

by Shafe67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Nesbitt and Dan Webster, Brandon Sinsheimer
November 21, 2022

Nice facility and friendly service. Prices were reasonable and staff was not pushing you for a sale. More

by Justinm607
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
November 20, 2022

Nice dealership and pretty well put together. Very low pressure experience. Would definently recommend to others. More

by jared249
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Maurer Jr
November 19, 2022

The salespeople that we met with were very helpful. They did not waste our time and answered all our questiones to our satisfaction. More

by joepalange
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Cory
November 01, 2022

I love my new Ford 150! I had a great experience with my salesman Ryan Norman. He was helpful every step of the way from the time I ordered until I received my vehicle. I wo More

by jlmuss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Accounting , Brandon Sinsheimer
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