Twin Pine Ford
Ephrata, PA
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Mike was awesome! We had a great experience at Twin Pine because of him! We’ll be back again to work with Mike next time we are in the market to buy a new car! We had a great experience at Twin Pine because of him! We’ll be back again to work with Mike next time we are in the market to buy a new car! More
Nicolas, our salesman, and Alex, the financial manager were very kind and helpful. They made the transaction easy and smooth. I will definitely find their website for my next vehicle purchase. were very kind and helpful. They made the transaction easy and smooth. I will definitely find their website for my next vehicle purchase. More
No customer service at all! Walked around lot for a while not 1 sales person came out to inquire what we were looking to purchase, Yes, we didn't drive over an hour and a hal Walked around lot for a while not 1 sales person came out to inquire what we were looking to purchase, Yes, we didn't drive over an hour and a half to kick some tires. No one except the receptionist spoke to us when we went inside the dealership. There were at least 10 people sporting the company shirts in the sales center. Customer service is definitely not something they can boost about. More
Twin Pine Ford was probably the most honest and easiest car dealer we have ever done business with. After searching and having a few bad experiences with other dealers, we found the exact truck we were lo car dealer we have ever done business with. After searching and having a few bad experiences with other dealers, we found the exact truck we were looking for online at Twin Pine Ford, which is a couple of hours from us. We gave a call on a Friday at about 2pm and spoke with Kevin B., one of the new car salesmen. Kevin was knowledgeable and very informative. By 5pm, same day, we had emailed information back and forth and were set to pick up the vehicle on Monday. We arrived Monday morning and Kevin had everything ready and was extremely helpful in giving us an overview of the truck and setting up various apps and phone. Everyone we encountered was great. It really was a wonderful car purchase experience! More