
Twin Pine Ford
Ephrata, PA
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Quinn at Twin Pine Ford was incredible to work with! I needed a quick transaction and he delivered! He responded instantly to every text and had the cars I was interested in pulled around before my ar I needed a quick transaction and he delivered! He responded instantly to every text and had the cars I was interested in pulled around before my arrival. The transaction was done in a matter of minutes, flawlessly and enjoyable. I would recommend Quinn and Twin Pine to anyone! More
The treatment we received from the moment we stepped though the door was nothing but wonderful. No high pressure, treated with respect and care. Our salesman Seth was extremely professional and pleasant though the door was nothing but wonderful. No high pressure, treated with respect and care. Our salesman Seth was extremely professional and pleasant to work with. Next time we need a new car, Twin Pine Ford will be our first stop for sure. More
Customer service was excellent Zack worked with me and my family very well, overall the service was very helpful. I had a excellent experience. family very well, overall the service was very helpful. I had a excellent experience. More
Would not recommend. Had a terrible experience and it looks like recently others have as well. They are dishonest and unprofessional and when you cannot use your car for Had a terrible experience and it looks like recently others have as well. They are dishonest and unprofessional and when you cannot use your car for months (I bought my car in December drove it one time and now it is almost March and still in the shop) because they have sold you a faulty one they will only gaslight you and post your personal documentation (ON SOMEONE ELSE’S REVIEW HOW UNPROFESSIONAL) for all to see trying to cover themselves instead of try and fix the lack of customer service. Let me save you the trouble.. DO NOT BUY A CAR HERE. More
Last month, my daughter bought a Hyundai Kona from Twin Pine. She drove it home and went to a local Whole Foods to charge it. It died there. She drove it for ONE DAY. Had it towed to a local Hyundai de Pine. She drove it home and went to a local Whole Foods to charge it. It died there. She drove it for ONE DAY. Had it towed to a local Hyundai dealer and there was a recall on the battery on ALL Hyundai Konas. Twin Pine said it had been repaired and there were no active recalls on the vehicle. It had not and there was. Because there are so many Konas awaiting repair nationwide, it could take up a year to get the repair. So to summarize just bought a car from Twin Pine, DECEIVED at point of sale into believing repairs were performed that were not, car broke down after ONE DAY, am still making payments, MAY NOT BE ABLE TO DRIVE MY CAR FOR A YEAR. Thanks Twin Pine! Stellar experience...not. More
Very friendly dealership. Mike was very accommodating and helpful with the purchase of our new vehicle. He even met us at the dealership on his day off. Mike was very accommodating and helpful with the purchase of our new vehicle. He even met us at the dealership on his day off. More
Adam Reid has been extremely helpful with the purchase of my new truck. He has gone above and beyond in helping me after the sale. I am grateful for all that he has done for me. my new truck. He has gone above and beyond in helping me after the sale. I am grateful for all that he has done for me. More