Twin City Hyundai - Service Center

Perfect service! Thank you Glenn for taking the extra time to listen and find a fix! Thank you Glenn for taking the extra time to listen and find a fix! More

We brought our Genesis G90 in for its 7500 mile service and had a couple of other issues to be looked at. Gene kept us well informed as to the progress of the service and repairs throughout the process. We and had a couple of other issues to be looked at. Gene kept us well informed as to the progress of the service and repairs throughout the process. We’ve ordered some parts for the items they were unable to repair and the service was done in a timely manner. Will definitely be back. More

I brought our 2022 Tucson Hybrid for general oil change and tire rotation. They also found the need for a software update. Both the service writers, Mike and Glenn ate so courteous and very willing to he and tire rotation. They also found the need for a software update. Both the service writers, Mike and Glenn ate so courteous and very willing to help. The car was completed in 1 hour and I had no problems. More

Routine service and a recall completed on our Genesis without any issues at all. Appointment was easy and Gene was completely professional. Will definitely be back! without any issues at all. Appointment was easy and Gene was completely professional. Will definitely be back! More

Purchased my 2018 Hyundai Tucson at a different dealership. During one of the recall services at the original dealership, I was treated with a condescending attitude about a need future service vi dealership. During one of the recall services at the original dealership, I was treated with a condescending attitude about a need future service visit. When the next recall came out, I chose to try Twin City Hyundai to perform that recall service. I was treated significantly better w/o attitude. When I needed to perform some much needed repairs to my Tucson, I've come back repeatedly to Twin City Hyundai Service Department due to a better service experience. Should I choose to buy again, I would come here. However, my goal is to cross 200K, 300K, and hopefully 500K on this Tucson. More

Terrible service department. Two week wait to have door handle replaced. Called day before appointment and part was not even ordered. Was promised a call back the next day to exp Two week wait to have door handle replaced. Called day before appointment and part was not even ordered. Was promised a call back the next day to explain. No call back. Ordered the part on line and delivered in two days. I will fix myself. Just lost a sale as I was going to trade for a new vehicle. More

Terrible service 1 month to schedule an appointment? ? What happened to the kind of service provided before 2021? Ridiculous ? What happened to the kind of service provided before 2021? Ridiculous More

Do not use their Service Department. 2015 Veloster went limp, had it towed to Twin City Hyundai. They told me I needed to replace the clutch actuator for $1300. Then after 12 days, calli 2015 Veloster went limp, had it towed to Twin City Hyundai. They told me I needed to replace the clutch actuator for $1300. Then after 12 days, calling almost everyday and going over there expecting it to be ready, they tell me I need a new transmission. They said it will be an additional $5000 but still couldn’t guarantee that it would fix the problem. Towed it to another garage, getting it fixed for half the price including tax and should be done in a couple of days. Bottom line is that they don’t know what they’re doing, have terrible communication skills, exorbitant prices and you can’t trust them. More

I have purchased three vehicles from Twin City Hyundai since 2014 and have purchased all three from Greg Stewart. He is no pressure and very thorough. I also have had my vehicles serviced there and their since 2014 and have purchased all three from Greg Stewart. He is no pressure and very thorough. I also have had my vehicles serviced there and their service department is top notch. Glen Burton was my service advisor and he listens and takes care of any issue that you might have. If you are looking for great sales and service departments, look no further. I highly recommend them because they take care of their customers AND their vehicles. I bought a Sonata in 2014 and upgraded three years later to an Azera. They discontinued making it but it is the best sedan I have owned….period. I purchased the very first Palisade that Twin City got whenever they rolled it off of the truck when the Palisade was introduced in July of 2019. Another GREAT vehicle that is luxurious and comfortable in town or on the road. You can’t go wrong with Twin City and I recommend them because they take care of their customers and their vehicles! More

I had simple problem of unbalanced tires. I waited 2 hours. They told me it was fixed, Charged me $80. BUT PROBLEM NOT FIXED. Service manager, Matt Oravitz won't return my calls. Took ca I waited 2 hours. They told me it was fixed, Charged me $80. BUT PROBLEM NOT FIXED. Service manager, Matt Oravitz won't return my calls. Took car to tire shop and they had tires balanced in 15 minutes. AVOID THEM. More