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Twin City Hyundai - Service Center

Alcoa, TN

3.9
35 Reviews

35 Reviews of Twin City Hyundai - Service Center

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September 03, 2024

Buy and/or service your car somewhere else. Nightmare. My daughters car had an engine recall on it - sat in the lot for 8-10 months before finally getting the new engine (1 year and a half ago) More

by sp1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't work with anyone - No one would call me back
August 28, 2024

Steve Burchfield figured out my car issue and did a great job fixing it. Great service from everyone at Twin City Hyundai! More

by ajennncc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Burton, Steve Burchfield, receptionist
August 24, 2024

I had an issue with my car, not even purchased with them, and they were absolutely wonderful to work with. Everyone I spoke to was very polite and helpful. They were able to get my car back to me within a re More

by ajorasco67
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Noens
August 16, 2024

Great job scheduling my appointment and service work. Car was ready on time. Thank you Glen Burton. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Burton
August 16, 2024

They did a good job prompt got to send before our scheduled appointment got us out before our scheduled appointment didn't they hope they did okay everything look good we are very happy More

by Bigd6153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bertman
August 09, 2024

Michael was awesome! He was very helpful and I was in and out within an hour. I definitely recommend service here. More

by LuigiOz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins
August 07, 2024

They have always been responsive to any of my requests for service and addressed any concerns. More

by Joedevra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
August 06, 2024

Perfect service! Thank you Glenn for taking the extra time to listen and find a fix! More

by Linnjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service receptionist
August 05, 2024

We brought our Genesis G90 in for its 7500 mile service and had a couple of other issues to be looked at. Gene kept us well informed as to the progress of the service and repairs throughout the process. We More

by mad737fo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene.
August 05, 2024

I brought our 2022 Tucson Hybrid for general oil change and tire rotation. They also found the need for a software update. Both the service writers, Mike and Glenn ate so courteous and very willing to he More

by Hikerjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Glenn