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Twin City Hyundai
Alcoa, TN
262 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 262 reviews
October 03, 2024
Our sales person Andy was really amazing. He knew everything about the car we were looking at, even some things I thought he wouldn't know! Twin City gave us a great value for my trade and He knew everything about the car we were looking at, even some things I thought he wouldn't know! Twin City gave us a great value for my trade and a fair price on our new Santa Fe! There were no high pressure sales tactics (even in the Finance department) and everyone was very friendly and helpful. More
by jasons
October 02, 2024
Out of 4 cars now from this dealership, this was the most pleasant experience. Great management and salesman. I highly recommend Twin City Hyundai. pleasant experience. Great management and salesman. I highly recommend Twin City Hyundai. More
by K4RWH
Employees Worked With
I know there were others but I didn’t meet them., Andy Xapsos
September 30, 2024
Everyone was helpful and answered my questions. Everything was done in a timely and efficient manner. Everything was done in a timely and efficient manner. More
by phihal
September 29, 2024
Much better than the last time I did business there. They seem to actually want your business now. They seem to actually want your business now. More
by Skip
September 28, 2024
Andy our sales person was very professional, Haily in the finance department was awesome and the person that valued our trade in was also very professional. I would recommend this dealership to anyone. Thank finance department was awesome and the person that valued our trade in was also very professional. I would recommend this dealership to anyone. Thanks too everyone. More
by accurate_surveyors
September 21, 2024
Andy Xapsos was incredibly helpful and efficient with us when my daughter leased her car with him. He was so good about keeping an eye on our time so the process was efficient and our wait times minimal. We when my daughter leased her car with him. He was so good about keeping an eye on our time so the process was efficient and our wait times minimal. We were in and out in one 3 hours. I’ve bought and leased many cars in my life and this was by far the best dealer experience I’ve ever had. Andy and Kelly Rutherford were the best!! More
by nancyobabcock
September 16, 2024
Highly recommend. Very responsive and great follow through. We really enjoyed the buying process with Kelly! Very responsive and great follow through. We really enjoyed the buying process with Kelly! More
by Jeff H.
Employees Worked With
September 16, 2024
Prefer this dealership better than Grayson Hyundai. Excellent service all around. Our sales guy Austin Sineath was outstanding, knowledgeable and answered all our questions. Showed us all the new tech Excellent service all around. Our sales guy Austin Sineath was outstanding, knowledgeable and answered all our questions. Showed us all the new tech stuff. Would recommend you ask for him. More
by Deanna
Employees Worked With
Austin Sineath
September 14, 2024
Andy is amazing! Wonderful experience! We had been looking for a while, and Andy was the perfect person to find us a vehicle! Wonderful experience! We had been looking for a while, and Andy was the perfect person to find us a vehicle! More
by faithtorbett1
Employees Worked With
Andy Xapsos
