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Twin City Hyundai

Alcoa, TN

4.7
245 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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3024 Airport Highway

Alcoa, TN

37701

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Showing 245 reviews

September 16, 2024

Highly recommend. Very responsive and great follow through. We really enjoyed the buying process with Kelly! More

by Jeff H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Great dealership, Joe always goes the extra step and takes great care of our Family!! More

by Billymaples
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shoemaker
September 14, 2024

Andy is amazing! Wonderful experience! We had been looking for a while, and Andy was the perfect person to find us a vehicle! More

by faithtorbett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Xapsos
September 07, 2024

Clean, bright facility; I feel comfortable there. It's convenient from my home in Alcoa. But be careful pulling out on Alcoa Highway. More

by randydavisrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Xapsos
September 05, 2024

Very helpful and pleasant dealership. Responded to my questions and answered them with enthusiasm and foresight. More

by Worf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Xapsos
September 03, 2024

Sean is awesome - best salesman I have ever worked with - very knowledgeable and helped me get a great deal on a great car :) More

by rita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Moses
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Buy and/or service your car somewhere else. Nightmare. My daughters car had an engine recall on it - sat in the lot for 8-10 months before finally getting the new engine (1 year and a half ago) More

by sp1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't work with anyone - No one would call me back
August 28, 2024

Steve Burchfield figured out my car issue and did a great job fixing it. Great service from everyone at Twin City Hyundai! More

by ajennncc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Burton, Steve Burchfield, receptionist
August 27, 2024

took great care of me and found options that fit both within my budget and preferences. great add-on plans that are inexpensive and beneficial. More

by jade9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

I had an issue with my car, not even purchased with them, and they were absolutely wonderful to work with. Everyone I spoke to was very polite and helpful. They were able to get my car back to me within a re More

by ajorasco67
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Noens
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