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Twin City Hyundai
Alcoa, TN
245 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 245 reviews
October 29, 2024
Outstanding customer service! I received a very fair deal with a no haggle sales process. Austin was a very seasoned sales associate who knew his product line cold. He provided I received a very fair deal with a no haggle sales process. Austin was a very seasoned sales associate who knew his product line cold. He provided a very thorough and informative demonstration of the Palisade. The sales experience at Twin City was top notch. More
by jbentleyiii
October 29, 2024
Everyone at Twin City was extremely helpful and accommodating! It had been many years since I had gone through the car buying process and they made it very easy! accommodating! It had been many years since I had gone through the car buying process and they made it very easy! More
by Baldwink
October 28, 2024
Chris Noens and the service team at Twin City went above and beyond expectations to help us through a difficult situation with our Hyundai Santa Fe. They were Very communicative and thorough from the initi and beyond expectations to help us through a difficult situation with our Hyundai Santa Fe. They were Very communicative and thorough from the initial inspection and eventual complete engine replacement. Alway professional and helpful we were very pleased with the services we received from Twin City Hyundai. More
by thking1
October 20, 2024
Great service all around. Our needs were met, and our expectations were exceeded. Go see Andy down at Twin City Hyundai! Our needs were met, and our expectations were exceeded. Go see Andy down at Twin City Hyundai! More
by Henry
October 18, 2024
Andy was amazing and very passionate about what he does. He knew all of our questions about the Santa Fe! He was so good and very patient with us. I would highly recommend Andy! You can tell he pu He knew all of our questions about the Santa Fe! He was so good and very patient with us. I would highly recommend Andy! You can tell he puts alot of work into his job!! Also he builds trust! Just great guy!! I would definitely buy another car from him. More
by wendy.stiles
October 17, 2024
Amazing experience at Twin City Hyundai! Corie was super friendly and knowledgeable and the process was quick and easy.Love my new Santa Fe! Highly recommend! Corie was super friendly and knowledgeable and the process was quick and easy.Love my new Santa Fe! Highly recommend! More
by kenzcar14
October 17, 2024
Andy very professional and knowledgeable about the car that we bought. I recommended Andy to my nephew so he can buy a new palisade. that we bought. I recommended Andy to my nephew so he can buy a new palisade. More
by Gar
October 13, 2024
We had been looking for over a month for something in our budget and that checked our boxes. I reached out to Andy and within a week he was able to find something that checked every box for us - PLUS some. H budget and that checked our boxes. I reached out to Andy and within a week he was able to find something that checked every box for us - PLUS some. He truly went above and beyond in every part of the process. Everyone at the dealership was friendly and welcoming. They all made the process extremely easy! We couldn’t be happier with our purchase. I highly recommend Twin City Hyundai, especially Andy!! More
by Destiny Satkowski
October 11, 2024
Thx Andy, again we were impressed with your service and attention. Will recommend you to our friend. Good luck attention. Will recommend you to our friend. Good luck More
by Bibbyfamily1
