
Twin City Hyundai
Alcoa, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great experience This is the 3rd car I've bought at twin city hyundai. Every time I've been here, the staff has been great. They treated me with respect in a no hassle This is the 3rd car I've bought at twin city hyundai. Every time I've been here, the staff has been great. They treated me with respect in a no hassle environment. More
Worthwhile experience I found the staff and dealership eager to please and willing to work with me to find a price and payment schedule. Best of all was that the salespeop I found the staff and dealership eager to please and willing to work with me to find a price and payment schedule. Best of all was that the salespeople did not high pressure the experience. More
Great Place to Buy a Hyundai From the moment we walked on the lot we were greeted and taken care of very professionally by Greg Stewart. He helped us look at 2 different models, From the moment we walked on the lot we were greeted and taken care of very professionally by Greg Stewart. He helped us look at 2 different models, take a couple of test drives and come to a fair price. Everyone at the dealership was helpful and laid back. We really appreciated that. More
Hyundai is awesome The Hyundai Sonata Hybrid Limited is the best. It has great safety features, comfort and styling. I have also gotten above the posted gas mileage, whi The Hyundai Sonata Hybrid Limited is the best. It has great safety features, comfort and styling. I have also gotten above the posted gas mileage, which is fantastic. More
Twin City - Excellent Sales, Finance and Service - GM should be fired Jason was the reason I stayed at Twin City to purchase my vehicle. He sourced the vehicle I wanted from another dealer and had it ready to go in 2 da Jason was the reason I stayed at Twin City to purchase my vehicle. He sourced the vehicle I wanted from another dealer and had it ready to go in 2 days. I wasn't completely happy with the price I received for my trade, felt Jason did everything he could to get me the number I got. John Profitt also worked with us on this deal and was the sales person of record. We also had a good experience with Evan the finance person. I had a very negative experience with Ed Nasser the current GM at Twin City. When talking with him about doing everything I could to get the best price possible I mentioned Morristown Hyundai was also interested in working with me. To that, in the middle of the showroom he shouted at me that if that was the case I should leave and go talk to Morristown Hyundai, and that he would still sell cars and didn't need my business. I was so insulted by that I just walked out. Jason Evans and John Profitt followed me out and worked to calm me down and get me to reconsider. I had successfully done business with Twin City Hyundai under their previous GM Ken. In fact, I worked directly with Ken to strike a deal for the 2016 Elantra we purchased. That was a great experience. In that case, again, I showed him the number I had from Morristown Hyundai and he met it instantly. So, my advice for Twin City is to get rid of Ed Nassar. More
New Santa Fe Sport I don't wish to comment further than the questions I answered. What I can say is I had to call 3 times and had my car in twice before I got the servic I don't wish to comment further than the questions I answered. What I can say is I had to call 3 times and had my car in twice before I got the service department to recognize the problem that needed fixed with my Sonta. More
N/A I really enjoyed the overall purchasing experience. Everyone was very friendly and informative. I will most certainly be back to purchase another vehi I really enjoyed the overall purchasing experience. Everyone was very friendly and informative. I will most certainly be back to purchase another vehicle. I will also recommend this dealership to my friends and family. More
It was alright The people were nice and enthusiastic about the sale until a family member caught a small issue in the financial agreement. After addressing the issue The people were nice and enthusiastic about the sale until a family member caught a small issue in the financial agreement. After addressing the issue, the woman continued to be very kind; however, the salesman was sadly distant and didn't come out to greet when picking up the car. The car looked dirty when we picked it up and even after having it "rewashed", driving home, i noticed water streaks in the back window that made it seem like they threw water on it and sloshed the dirty water around on the back window. Even with minor issues as such, overall I'm happy with my car and thankful they could make it happen. More
assessment pleasant experience during the purchase of the Genesis. Also, I appreciated the after purchase assistance to setup the various features on the car. I pleasant experience during the purchase of the Genesis. Also, I appreciated the after purchase assistance to setup the various features on the car. I am looking forward to good service More
Happy with Buying Experience of new Santa Fe We purchased a new Hyundai Santa Fe, Ultimate Limited from Twin City Hyundai on Aug 31, 2016. We wanted this vehicle because it had 3 rows and Captain We purchased a new Hyundai Santa Fe, Ultimate Limited from Twin City Hyundai on Aug 31, 2016. We wanted this vehicle because it had 3 rows and Captaind Seats in the second row. All the people at Twin City Hyundai ware very professional and knowledgeable and understood our needs. We got exactly what we asked for and did not feel pushed to get anything that we did not need. The salesperson, Sarah Driggers and General Manager Eddie Naser were very courteous and professional. I would not hesitate to recommend the Hyundai Santa Fe and Twin City Hyundai. More