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Twin City Hyundai
Alcoa, TN
286 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 286 reviews
July 16, 2024
Customer oriented and listening to the customer needs. Great job working with their customer to achieve a win-win Great job working with their customer to achieve a win-win More
by schrysan01
July 14, 2024
Andy was very friendly and knowledgeable of the Santa Fe I purchased. Everyone at the dealership was very nice and they made sure we water( it was extremely hot outside). Andy will definitely get my busines I purchased. Everyone at the dealership was very nice and they made sure we water( it was extremely hot outside). Andy will definitely get my business in the future. More
by tracy_taylor09
July 12, 2024
Andy was awesome! I would definitely do business with him again and this dealership! Thanks! I would definitely do business with him again and this dealership! Thanks! More
by walkerhvaranger
July 11, 2024
My expectations were exceeded. I have told others to visit and shop for a new automobile. I have told others to visit and shop for a new automobile. More
by The Doctor
July 10, 2024
Profesional and knowledgeable salesman. Explained everything in detail.and always asked if I had any questions. Enabled me to make an informed decision. Was a pleasure to take the test driv Explained everything in detail.and always asked if I had any questions. Enabled me to make an informed decision. Was a pleasure to take the test drive with. Kept pace with my questions, and answered immediately. He didn't over do the sakes pitch, which was a pleasant change. All in all, the best salesman I have had during this foray into a bew car search. Kudus Andy. More
by Ibcbadger
Employees Worked With
Andy Xapsos, Brandon Bertman
July 07, 2024
The dealership is making physical improvements to the building which will help with their limitation of inventory. The employees were all helpful and pleasant. building which will help with their limitation of inventory. The employees were all helpful and pleasant. More
by Jruhill
July 05, 2024
Great experience from start to finish. Sean was easy to communicate with and professional. Everyone was helpful and made our new purchase easy. Sean was easy to communicate with and professional. Everyone was helpful and made our new purchase easy. More
by Rick
July 03, 2024
Andy was friendly, knowledgeable, went out of his way to be helpful, and promptly responded to my emails. Overall an excellent experience and I would recommend him to anyone looking for a Hyundai. be helpful, and promptly responded to my emails. Overall an excellent experience and I would recommend him to anyone looking for a Hyundai. More
by Tom
July 01, 2024
Andy did a great job explaining all the vehicles features and asked about what we would be using the vehicle for to make sure it was a good fit for us. He was not pushy and answered all our questions. Would and asked about what we would be using the vehicle for to make sure it was a good fit for us. He was not pushy and answered all our questions. Would recommend Andy to all our friends and family. The dealership was clean and took care of us while waited to sign all the paperwork. More
by MC
Employees Worked With
Andy Xapsos
