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Twin City Hyundai
Alcoa, TN
269 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 269 reviews
July 25, 2024
Great group of people! Excellent experience purchasing a car! I am thrilled with my new car! Excellent experience purchasing a car! I am thrilled with my new car! More
by Andrea
Employees Worked With
July 23, 2024
Andy was incredibly kind and patient working with me to find a car after I had a wreck the week before. He even waited for a family member I trusted to get to the dealership to look over the car I was inte find a car after I had a wreck the week before. He even waited for a family member I trusted to get to the dealership to look over the car I was interested in for a second opinion. “Going above and beyond” is the best phrase to describe his work ethic, and even that doesn’t do him justice! Very pleased with the customer service! More
by Susan
July 22, 2024
We had a great experience and will be back very soon to buy another car buy another car More
by scottpatrick
July 16, 2024
Customer oriented and listening to the customer needs. Great job working with their customer to achieve a win-win Great job working with their customer to achieve a win-win More
by schrysan01
July 14, 2024
Andy was very friendly and knowledgeable of the Santa Fe I purchased. Everyone at the dealership was very nice and they made sure we water( it was extremely hot outside). Andy will definitely get my busines I purchased. Everyone at the dealership was very nice and they made sure we water( it was extremely hot outside). Andy will definitely get my business in the future. More
by tracy_taylor09
July 12, 2024
Andy was awesome! I would definitely do business with him again and this dealership! Thanks! I would definitely do business with him again and this dealership! Thanks! More
by walkerhvaranger
July 11, 2024
My expectations were exceeded. I have told others to visit and shop for a new automobile. I have told others to visit and shop for a new automobile. More
by The Doctor
July 10, 2024
Profesional and knowledgeable salesman. Explained everything in detail.and always asked if I had any questions. Enabled me to make an informed decision. Was a pleasure to take the test driv Explained everything in detail.and always asked if I had any questions. Enabled me to make an informed decision. Was a pleasure to take the test drive with. Kept pace with my questions, and answered immediately. He didn't over do the sakes pitch, which was a pleasant change. All in all, the best salesman I have had during this foray into a bew car search. Kudus Andy. More
by Ibcbadger
Employees Worked With
Andy Xapsos, Brandon Bertman
July 07, 2024
The dealership is making physical improvements to the building which will help with their limitation of inventory. The employees were all helpful and pleasant. building which will help with their limitation of inventory. The employees were all helpful and pleasant. More
by Jruhill
