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Twin City Hyundai
Alcoa, TN
287 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 287 reviews
August 27, 2024
took great care of me and found options that fit both within my budget and preferences. great add-on plans that are inexpensive and beneficial. within my budget and preferences. great add-on plans that are inexpensive and beneficial. More
by jade9
August 24, 2024
I had an issue with my car, not even purchased with them, and they were absolutely wonderful to work with. Everyone I spoke to was very polite and helpful. They were able to get my car back to me within a re and they were absolutely wonderful to work with. Everyone I spoke to was very polite and helpful. They were able to get my car back to me within a reasonable amount of time. More
by ajorasco67
Employees Worked With
Christopher Noens
August 24, 2024
Sean Moses was great. Very helpful and patient. Made the process painless. Thank you much. Very helpful and patient. Made the process painless. Thank you much. More
by Audra
August 22, 2024
Kelly assisted in every aspect of our transaction and was a pleasure to work with. Her communication was prompt and pleasant. She patiently worked through the process, explained certain documents at signing a pleasure to work with. Her communication was prompt and pleasant. She patiently worked through the process, explained certain documents at signing, and even spent time helping explain how all of the technology in our new car works. We wouldn’t hesitate to buy another car with Kelly’s help. More
by LeslieB
August 20, 2024
I have dealt with Cliff for years and he makes the car experience so easy. He always gets me where I want to be with my budget. He is very knowledgeable on all every aspect of his dealership. I will not experience so easy. He always gets me where I want to be with my budget. He is very knowledgeable on all every aspect of his dealership. I will not trade cars with anyone else. More
by April
August 17, 2024
Sean was fantastic. Great communication and patience. Dealership was jumping when I arrived, but he got me in and out in my new ride in ~2 hours. The young lady in fin Great communication and patience. Dealership was jumping when I arrived, but he got me in and out in my new ride in ~2 hours. The young lady in finance was awesome and fast. All around, one of the best dealership experiences I have had. More
by John in Tennessee
August 16, 2024
They did a good job prompt got to send before our scheduled appointment got us out before our scheduled appointment didn't they hope they did okay everything look good we are very happy scheduled appointment got us out before our scheduled appointment didn't they hope they did okay everything look good we are very happy More
by Bigd6153
Employees Worked With
Brandon Bertman
August 16, 2024
Great service have purchase two cars from them both have been great. Would highly recommend. been great. Would highly recommend. More
by mcltraininginc
