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Twin City Hyundai

Alcoa, TN

4.7
245 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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3024 Airport Highway

Alcoa, TN

37701

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Showing 245 reviews

December 21, 2024

The Twin City Hyundai dealership was very easy with which to deal. Jaxon Edwards was very helpful and knowledgeable about the models of Hyundai. He helped us in our selection of the new 2024 Santa Fe. I More

by maitland.mrm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaxon Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

We highly recommend the dealership in general and Kelly in particular. She was very knowledgeable and helpful throughout the process of buying our Tucson. She continues to provide that same level of care More

by Ed M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Working with Twin City Hyundai service was an awsom experience. They had to keep my car overnight but the secretary gave me a ride home so I could go to work. I would recommend Twin City Hyundai servic More

by bfranklin59
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Jaxson was so patient with us. We had already driven 10 or so cars at other dealers. I think Jaxson is a great addition to your sales team. More

by Sully
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Lance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaxon Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Quick, honest, no hassle, non pushy, great service. Dalton and Brandon provided great customer service. More

by jenwalls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

I am from Kentucky, and Twin City Hyundai/Genesis is by far the best and most accommodating Hyundai/Genesis dealership from Tennessee to Kentucky! I have been to all other dealerships within 200 miles of m More

by Clay Melton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifton Lowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Beckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Stone
November 27, 2024

We had a wonderful experience with every one we came in contact with and especially our salesman Corie Silvers!! He made this purchase so easy and really did the vip experience! Thank you!! More

by Jeanintenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corie Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Chris Manning in the Service area was amazing. His communication helped tremendously. Great job Chris More

by Craziebrazie124
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris,Manning
November 23, 2024

Twincity had a large amount of vehicles on the lot. Desiree was very helpful and knowledgeable showing us all the features of our new car and getting us the best deal for our trade in and our purchase. More

by Retired
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clifton Lowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Beckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Dropped by today to look at vehicles. Met the most lovely salesperson (Desiree Beckner) that assisted us. Along with (Dalton Johnson), (Corie Silvers), and Finance manager (Haily Morgan More

by Glendakj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corie Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Beckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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