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Twin City Hyundai

Alcoa, TN

4.7
257 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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3024 Airport Highway

Alcoa, TN

37701

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Showing 256 reviews

January 18, 2025

They were very nice and helpful. Bent over backwards for me and my wife to get us in a great car.Help us with the best ways for us with our finances and more. Will be back later on in More

by amannsdean2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clifton Lowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sineath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Have dealt with Austin on past 3 purchases and he has always came through for us on what we wanted and listened to our needs. More

by murrell.debra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sineath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Very helpful and informative. Stress free and easy to talk to. Car was as advertised and was cleaned very well More

by PapaiJuJu3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Moses
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Best experience! Sean was amazing and understanding to our needs. Our experience was definitely 5+ stars More

by pcola54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Moses
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Austin was amazing to work with and made sure we had a great experience, even after the sale! Definitely would recommend the Twin City family! More

by lacee.pearce27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sineath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Austin was amazing to work with! He was genuine and made our experience seemless and great! Would highly recommend the Twin City team! More

by lacee.pearce27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sineath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Worked with Austin who was perfect— no pressure, super kind to my kids and got them a snack so I could focus, and helped me make the best decision for our situation (didn’t do any hard upsells etc). After More

by Aubtey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Sineath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Excellent Customer Service. Friendly, knowledgeable and professional. Austin and his team made purchasing my Genesis GV80 super easy! More

by beachbumcole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Sineath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

My husband and I had an incredible experience at Twin City Hyundai when purchasing our new Santa Fe! Kelly R’s knowledge, professionalism and patience made the purchasing process seamless and painless. S More

by Melissa Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clifton Lowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

I paid for two (2) key fobs only received one. I have contacted them multiple times as to where my second key fob is, all they do is blame coporate, yet they charged me for two key fobs and will n More

by brookandandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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