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Twin City Hyundai
Alcoa, TN
289 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 289 reviews
June 04, 2025
All the folks at Twin-City Hyundai were very helpful in purchasing our new car. I do wish that the access to/from the dealership from Alcoa highway had less traffic to overcome. All the new safety featur purchasing our new car. I do wish that the access to/from the dealership from Alcoa highway had less traffic to overcome. All the new safety features built in to the new Hyundai were valuable to have for that purpose. We have thoroughly enjoyed this new vehicle and look forward to returning to the dealership for regular maintenance and touch base. More
by dealerrater.draav
Employees Worked With
Brant Sloan, Greg Stewart
June 01, 2025
Once the car I wanted was available, the overall process was fairly quick and painless. was fairly quick and painless. More
by Surm32
May 26, 2025
It’s the best car buying experience in my lifetime. I can’t recommend Clifton and Austin enough! They were patient, kind, and helpful during the process. I feel like I’ve made friends during this tra I can’t recommend Clifton and Austin enough! They were patient, kind, and helpful during the process. I feel like I’ve made friends during this transaction. More
by Chris Caldwell
May 22, 2025
Brant Sloan, Austin and Dalton were all absolutely amazing! I recently had a bad experience with Grayson Hyundai, but these guys made up for it. They were all very knowledgeable, patient & welcoming w amazing! I recently had a bad experience with Grayson Hyundai, but these guys made up for it. They were all very knowledgeable, patient & welcoming with me. I highly recommend them to anyone looking to purchase a new vehicle. More
by Brittanyrich0430
Employees Worked With
Other Employees :
Brant Sloan FIVE STARS
May 16, 2025
Lance helped get me into a new Hyundai and I love it! He was very helpful and made me extremely comfortable to make it happen. I will always recommend him! He was very helpful and made me extremely comfortable to make it happen. I will always recommend him! More
by M Langston
Employees Worked With
Brandon Lance
May 16, 2025
Bought my first car here and it was epic. Jamarie was very helpful and everyone there was super hospitable. Definitely recommend :) Jamarie was very helpful and everyone there was super hospitable. Definitely recommend :) More
by luna :)
May 08, 2025
We worked with Austin Sineath, who was fair and up front about the entire process. He was also incredibly oh patient as we thought through what the right move for our family was going to be - he sent scenar about the entire process. He was also incredibly oh patient as we thought through what the right move for our family was going to be - he sent scenario after scenario to us to consider, and never pressured us to buy until we were ready and felt comfortable with the numbers he had sent. More
by johnparham1215
May 05, 2025
Super nice and clean. They seem to take pride in people coming in and make them feel welcome They seem to take pride in people coming in and make them feel welcome More
by Mitchahayles
Employees Worked With
May 02, 2025
Was shopping around for a new SUV unsure of what I wanted. Stopped into Hyundai and met Austin. He was very attentive to what I was looking for ( I can be pretty picky) and found me a car I loved and wanted. Stopped into Hyundai and met Austin. He was very attentive to what I was looking for ( I can be pretty picky) and found me a car I loved and couldn't leave without taking it home with me! Lol Thank you so much Austin for your patience with me! I love my new Tucson. More
by Mischelle
May 02, 2025
I took k my car there to get its first oil change and met Chase Hensley He was the kindest most respectful young man I’ve ever met He showed us to the waiting room and offered free drinks and food He later c Chase Hensley He was the kindest most respectful young man I’ve ever met He showed us to the waiting room and offered free drinks and food He later came back and told us how far along they way They also washed my car This young man will go far He has a very positive attitude I would give him a 10 nice job keep up the good work More
by Jeanette Kraehmer
