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Twin City Chrysler Dodge Jeep RAM Fiat
Lafayette, IN
205 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 205 reviews
April 02, 2024
Jaylin was wonderful and extremely helpful. He was always professional in his communication and though the purchasing process. He was always professional in his communication and though the purchasing process. More
by mdwilliams2924
Verified CustomerEmployees Worked With
Helpful April 02, 2024
A very excellent experience. I would recommend Twin City Dodge to all of my friends and family. I would recommend Twin City Dodge to all of my friends and family. More
by pperigo
Employees Worked With
April 02, 2024
This service team has failed to return calls and solve problems created by their service team. Twice. We took our van in for an oil change and tire rotation. During the initial visit the technician ruin problems created by their service team. Twice. We took our van in for an oil change and tire rotation. During the initial visit the technician ruined all four locking lugs and the locking lug socket is missing now. We had to request the locking lugs be removed for free as a result of them being stripped by the tech. During that process, the technician destroyed all four wheels and replaced the locking lugs with regular lugs instead. When we noticed the damage, the service manager was told, he took pictures and agreed to make it right by giving us new locking lugs, wrench, and wheels. In both instances, we were told the manager would call us and both times we have been the ones to initiate the calls. As of today, we have not been contacted to follow through with this. While we are grateful they are willing to make it right, customer service is lacking by way of being proactive. We are disappointed with our service here and only attend because of our warranty through Twin City. More
by Frank Foley
Employees Worked With
John, service manager
April 01, 2024
Quick lane service took over twice the time quoted to finish. Multipoint inspection results were never provided and oil not cleaned from chassis after oil change causing a nice puddle of used oil to stai finish. Multipoint inspection results were never provided and oil not cleaned from chassis after oil change causing a nice puddle of used oil to stain my driveway. I was expecting more from an OEM quick lube service but proved to be less of satisfying experience than expected. More
by Vegan_4_Life
Employees Worked With
Unknown associate
April 01, 2024
Mechanic wasn’t good at his job. I had to make two trips because he didn’t check out my brake caliper. My total bill was over $2000 dollars. For no more than I got done that was way I had to make two trips because he didn’t check out my brake caliper. My total bill was over $2000 dollars. For no more than I got done that was way over priced. I will not have any more service done there again. And I won’t be recommending it to anyone else. More
by tdt13
Employees Worked With
Mark
April 01, 2024
The service department was quick, courteous and professional! The waiting area was clean and comfortable! professional! The waiting area was clean and comfortable! More
by soplainjane2boys
Employees Worked With
April 01, 2024
In and out in the allotted time. Shuttle was fast and efficient. Quote was accurate. Shuttle was fast and efficient. Quote was accurate. More
by teaysriverjeff
April 01, 2024
All my experiences at this dealership have been very professional and seamless. Have always been treated with dignity and respect. professional and seamless. Have always been treated with dignity and respect. More
by danielpierson48
Employees Worked With
