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Twin City Chrysler Dodge Jeep RAM Fiat

Lafayette, IN

4.3
259 Reviews
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3838 State Rte 38

Lafayette, IN

47905

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Showing 259 reviews

May 13, 2024

I've gone there twice and both times the price for the service was ridiculous. More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

And make appointment and the people very, very Friendly in the service is good and a good price too More

by macie9768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cnota
May 12, 2024

Arrived 15 minutes early for a SCHEDULED oil change. I was checked in 15 minutes late due to only ones person checking clients in. Was told it worked be 30-45 minutes to complete the oil change. Checked More

by courtpt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Your Appraiser deserves a bonus. He took me to and from my appointment in his own vehicle
May 12, 2024

Everything was complex on time, right on budget, the facility was clean and every body was extremely friendly. More

by dbeaver60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Service was good but they need to listen to what the customer has to tell them. More

by jafritz1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Very quick and flexible with me. Brought my truck in with a battery issue and was fixed the very next day. Realized I forgot to ask them to change my oil while it was there, so when More

by ryantopping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Communication needs work. Twice I had to ask for updates. Engine light is back on and no one called me back after I called about it. More

by melissa.goddard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I am not rating anyone
May 10, 2024

Tristen was a great help during our purchase. Everything was very transparent and easy for us to understand as first time car buyers. More

by clairehaffley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen Sexton, Jerome Ector
May 10, 2024

The dealership has taken the time to make sure my vehicle is running well. They took extra steps to consult with technical support to be sure the right approach was taken. More

by rkojder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

It's very expensive. I was waiting for 3 hours with two small children and few updates on status. It is nice that they have a playroom More

by I don't want a screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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