Twin City Dodge Chrysler Jeep Ram - Service Center

Excellent service and follow through. I have always been impressed with the entire dealership 100%! I have always been impressed with the entire dealership 100%! More

Very polite and helpful when asked a question and made sure I did not. Red anything while waiting sure I did not. Red anything while waiting More

Jordan was awesome. She scheduled a time that worked for us. Cars oil Change was done quickly and was called for pickup. She scheduled a time that worked for us. Cars oil Change was done quickly and was called for pickup. More

Everyone is nice and friendly. They treat me like they are happy to have my business and they want me to come back. They treat me like they are happy to have my business and they want me to come back. More

Well they cannot control what Chrysler will do from a warranty perspective they have 100% control over the communication they provide. Communication from drop off to pick up was poor. I don't believe t warranty perspective they have 100% control over the communication they provide. Communication from drop off to pick up was poor. I don't believe they actually communicated with Chrysler on my behalf of the warranty and could not provide any evidence of that. Took 7 days to just complete an analysis and charge me close to $200 without providing the details. I would suggest you go to your local independent mechanic if it's not warranty work and if under warranty consider driving to Monticello in the future. More

Jordyn was friendly, and efficient, Twin City is a very busy business, but it seems they try keep customers informed. busy business, but it seems they try keep customers informed. More

All the staff was very welcoming and helpful , great environment for work to be done on your car. They treat you like family ! environment for work to be done on your car. They treat you like family ! More

Excellent staff that go out of their way for customers service. And they accept appointments. service. And they accept appointments. More

I've gone there twice and both times the price for the service was ridiculous. service was ridiculous. More

Arrived 15 minutes early for a SCHEDULED oil change. I was checked in 15 minutes late due to only ones person checking clients in. Was told it worked be 30-45 minutes to complete the oil change. Checked I was checked in 15 minutes late due to only ones person checking clients in. Was told it worked be 30-45 minutes to complete the oil change. Checked in after 45 minutes and was told it would be another 30 minutes. I had another appointment (thinking 60 minutes would be PLENTY of time to have oil change completed). One of your representatives was kind enough to shuttle me to my appointment which lasted 60 minutes. Then, he picked me up. On my way back to the dealership I got a text that my vehicle was finished. Almost 2 hours for an oil change that was almost $100. NEVER AGAIN! More