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Twin City CDJR

Lafayette, IN

Overview
Employees
Reviews
Vehicles
4.3
324 Reviews
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3838 State Rte 38

Lafayette, IN

47905

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Showing 324 reviews

November 26, 2024

They are amazing! Tom is so personable and made the process the smoothest going. The finance team did a great job at explaining things to me. Overall this was the best More

by akaybrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Sparks
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Dec 03, 2024 -

Twin City CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 26, 2024

What a great dealership. They make buying a new car a pleasure. Definitely 5-Star More

by mtislow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Perigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrus Bever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Escalera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanwick, Jeffery Sparks
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Dec 03, 2024 -

Twin City CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

The dealership has been awesome. Helped me now get the two cars I’ve been able to get. More

by ethanmiller1009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Twin City CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

Twin City is a blessing! The Staff is awesome to work with, very well pleased More

by marilyn.mcfatridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal O’Conner, Angjelin Bozha, Quinten Chapman
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Dec 03, 2024 -

Twin City CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

staff was wonderful to work with. Twin City is such a blessing and went way above to take care of us More

by marilyn.mcfatridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal O’Conner, Angjelin Bozha
Report | Print
Dec 03, 2024 -

Twin City CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 16, 2024

This dealership is a waste of time. Go somewhere else.they had my car for months and still could not fix the car. They are lazy and they have no knowledge of how to fix my car even thou More

by Cloudisback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sherrie Meiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Willis, Jordyn Hartman
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Jan 02, 2025 -

Twin City CDJR responded

Thank you for sharing your experience, and we deeply apologize for the issues you’ve encountered. We understand how frustrating it must be to have your car in for repairs for such an extended period without a resolution. It's unacceptable that you felt misled and were charged for parts you didn’t need. Your feedback is very concerning, and we will investigate this matter to understand what went wrong and ensure this does not happen again. We take your comments seriously and appreciate you bringing them to our attention. While we regret your experience, we are committed to making improvements based on your feedback.

November 14, 2024

Great deals provided to you by great people. That is the summary of my experience with them in a sentence. Thank you Ivan More

by Ahmed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan
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Dec 03, 2024 -

Twin City CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 13, 2024

Overall great experience other than the fact that they sold me a used vehicle that needed an oil change the first time I drove it. More

by rorytsm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam the sales guy! 5 stars!
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Dec 03, 2024 -

Twin City CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 13, 2024

Corbyn was wonderful to work with and great to talk to. Everyone else at the dealership was just as helpful. Thank you for everything you've done to help me. More

by meganhall830
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbyn Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Twin City CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 07, 2024

The sales person AJ Yunker is amazing. The GM however is awful broke binding contract that he signed left me hanging for three weeks and I had to reach out to find out what was going on. N More

by jenjen.nonnie.66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Yunker
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Jan 02, 2025 -

Twin City CDJR responded

Thank you for sharing your feedback. We're so glad to hear that AJ Yunker provided excellent service, but we sincerely apologize for the lack of communication and the frustrating experience. It’s completely unacceptable that you were left in the dark for three weeks and had to follow up for updates. This is not the level of service we aim to provide, and we will be addressing this issue internally with the management team. Your experience matters to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to make things right moving forward.

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