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Twin City CDJR

Lafayette, IN

Overview
Employees
Reviews
Vehicles
4.3
323 Reviews
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3838 State Rte 38

Lafayette, IN

47905

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Showing 323 reviews

December 19, 2024

Tom Yater is awesome. ..He does a great job throughout the whole sales process. Twin City is lucky to have a guy like Tom Thanks Tony Norton More

by Norton1040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanwick, Amber Belt, Jeffery Sparks, Sean Benner
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Dec 20, 2024 -

Twin City CDJR responded

Thank you, Tony, for your fantastic feedback! We're thrilled to hear that Tom Yater provided you with such a great experience throughout the sales process. We agree—Tom is an asset to our team, and we're lucky to have him. We truly appreciate your kind words and look forward to serving you again in the future!

December 19, 2024

Everyone was super. TyruS was very helpful. As always Greg Henson was the best! Thank you! More

by arscas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrus Bever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanwick, Jeffery Sparks
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Dec 20, 2024 -

Twin City CDJR responded

Thank you for your wonderful feedback! We're so glad to hear that Tyrus was helpful and that Greg continues to provide you with the best service. We truly appreciate your loyalty and look forward to serving you again soon!

December 17, 2024

Cameron was helpful and worked with us, excellent service, fast processing, fast delivery, very happy with the van More

by deb25
Recommend Dealer
Yes
Employees Worked With
Cameron McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Twin City CDJR responded

Thank you for your great review! We're so glad to hear that Cameron was helpful and that you were pleased with the service, processing, and delivery. It's wonderful to know you're happy with your van! We appreciate your feedback and look forward to assisting you again in the future.

December 09, 2024

I expressed all my opinions in all the questions that you asked me. thank you More

by jtdietel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angjelin Bozha
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Dec 10, 2024 -

Twin City CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 08, 2024

Salesman was not honest, helpful or knowledgeable. Dealership was not honest about repairs completed on used vehicle before selling it to me. I am still receiving denial letters in the mail from More

by btaspy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron McGee
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Twin City CDJR responded

Thank you for sharing your experience, and we sincerely apologize for the frustrations you've encountered. It’s completely unacceptable that you feel misled by the salesman and that you’re still dealing with unresolved issues related to the vehicle’s repairs and the financing. Clear and honest communication is essential, and we deeply regret that you did not receive the service you deserve. We will address these concerns with our team immediately and investigate the situation regarding the repairs and the ongoing lender issues. We understand how stressful this must be, and we want to make it right. Please reach out to us directly so we can assist you in resolving these matters as quickly as possible. Thank you for bringing this to our attention.

December 03, 2024

Tom,Nate and the staff at Twin City are amazing. It has been our family’s pleasure working with them over the last 20+ years. We consider them a part of our family More

by whiteagency
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Twin City CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 03, 2024

Paul and Jeff were great! !!! So very helpful and professional. I would recommend them to anyone. More

by cindymetzger01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Sparks
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Dec 10, 2024 -

Twin City CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 03, 2024

Tyrus was helpful, respectful, and professional. He went above and beyond to make our daughter’s first car-buying experience an excellent one. We will definitely return for our next vehicle purchase More

by nmsinks
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyrus Bever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Twin City CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

November 28, 2024

It was ok sales man was ok got a truck used have some issues but nothing was done to fix it More

by kevinroneal2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Peterson
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Dec 03, 2024 -

Twin City CDJR responded

Thank you for your review! Please let us know how we can better serve you.

November 26, 2024

They are amazing! Tom is so personable and made the process the smoothest going. The finance team did a great job at explaining things to me. Overall this was the best More

by akaybrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Sparks
Report | Print
Dec 03, 2024 -

Twin City CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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