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Twin City CDJR

Lafayette, IN

Overview
Employees
Reviews
Vehicles
4.3
336 Reviews
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3838 State Rte 38

Lafayette, IN

47905

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Showing 336 reviews

March 19, 2025

Ellie Authement is just starting out but she’s a great salesman, friendly and eager to help anyway she can More

by lincoln_9982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellie Authement
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Mar 24, 2025 -

Twin City CDJR responded

Thank you for taking the time to leave such a great review! We’re so glad to hear that Ellie made a positive impression. She’s definitely a rising star, and we’re thrilled to have her on the team. We’re sure she’ll continue to do amazing things, and we appreciate you recognizing her friendly and helpful attitude. If you need anything else, don’t hesitate to reach out. We’re here to help!

March 18, 2025

They,worked with us to get us in our new truck. thank u guys for the work you did for us More

by allentruck20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Escalera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Twin City CDJR responded

Thank you so much for the kind words! We’re so glad we could work with you to get you into your new truck. It was our pleasure to assist you, and we truly appreciate your trust in us. If you need anything else or have questions down the road, don’t hesitate to reach out. Enjoy your new ride!

March 17, 2025

Fantastic experience all around. Ivan, Marissa and Paul were very easy to work with. I will keep Chariot in mind for anyone I hear of looking to buy and when I'm ready in the future. More

by aburwell0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Escalera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Mendoza
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Apr 03, 2025 -

Twin City CDJR responded

Thank you so much for the fantastic review! We’re thrilled to hear that Ivan, Marissa, and Paul made your experience easy and enjoyable. We truly appreciate your recommendation and are grateful for your support. We’ll be here when you’re ready for your next vehicle, and we’ll happily assist anyone you refer. Thanks again for choosing us!

March 17, 2025

Kind, helpful, love Tom thank you for all your help. And James was very helpful More

by AA-HALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Twin City CDJR responded

Thank you so much for your kind words! We’re so happy to hear that Tom and James were able to assist you and make your experience a positive one. We truly appreciate your feedback and are grateful for the opportunity to serve you. If you need anything in the future, don’t hesitate to reach out. Thanks again for your support!

March 12, 2025

Very disappointed with the business. We had finalized the car for the price listed in the website, when about to make payment next day they said I need to purchase Ziebart protection for More

by Kaveesh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Jaeger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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Mar 24, 2025 -

Twin City CDJR responded

Hi Kaveesh, Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you experienced during your visit. It’s always our goal to be transparent and clear with our customers, and we regret that we fell short in this instance. We understand how important it is to feel comfortable with the pricing and any additional services offered. If you'd like to discuss this further or if there's anything we can do to make things right, please feel free to reach out directly. We truly appreciate your business and hope we can earn back your trust in the future.

March 03, 2025

The dealer had friendly and helpful staff. They also explained the maintenance package in an easy to understand manner. More

by DWSHELLEY07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Lynch
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Mar 07, 2025 -

Twin City CDJR responded

Thank you for the positive feedback! We're happy to hear our team made your experience friendly and easy to understand, especially when explaining the maintenance package. We appreciate your business and look forward to assisting you again in the future!

March 02, 2025

Don’t care about the customer or what they say or want, solely care about the sale. They’ll say whatever they can to get you to buy, regardless of your needs. More

by william_kane92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Jaeger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrus Bever
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Lynch
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Mar 07, 2025 -

Twin City CDJR responded

Hi William, We sincerely apologize that the product didn’t meet your expectations. We value your input and will review internally. Please contact us directly at nate@twincitydodgeinc.com, and we'll be happy to assist you.

February 27, 2025

I haven't been to this dealership since they voided my lifetime warranty. 2013 caravan with 75000 miles. Today I thought I'll give them a chance with a oil change. Three hours later I'm told my tires are More

by andcertile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sherrie Meiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Twin City CDJR responded

Hello, We sincerely apologize that the product didn’t meet your expectations. We value your input and will review internally. Please contact us directly at nate@twincitydodgeinc.com, and we'll be happy to assist you.

February 26, 2025

Tom was instrumental in finding the car my wife wanted to replace our wrecked vehicle. More

by damick0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Twin City CDJR responded

Thank you for sharing your experience! We're so glad to hear that Tom was able to help you find the perfect car to replace your vehicle. It's great to know that we could assist you during such a challenging time. If you need anything else or have any more questions, don’t hesitate to reach out! We're here to help.

February 23, 2025

This dealership has convinced me to never ever ever step foot into a dealership again….i will for the rest of my life purchase my vehicles online. Love the vehicle despise the dealership and atmosphere.. More

by UNIONFIREGUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Dunfee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron McGee
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Mar 07, 2025 -

Twin City CDJR responded

Hi, Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at nate@twincitydodgeinc.com , and we'll ensure a better experience next time.

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