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Tuttle-Click's Tustin Chrysler Jeep Dodge Ram
Tustin, CA
78 Reviews
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Showing 78 reviews
July 11, 2019
Great place for service! I have four different vehicles that I get serviced at Tuttle Click in Tustin and my experience has always been first rate. The service department get I have four different vehicles that I get serviced at Tuttle Click in Tustin and my experience has always been first rate. The service department gets things done in a timely manner and the staff is always courteous thorough and helpful. I’d like to give a special commendation to Eric Halvorson who both my daughter and I have gotten to know well from bringing our cars in. He’s a great service advisor and a very nice guy! More
by mrosboro
Employees Worked With
Eric Halvorson
July 08, 2019
Jeep Wrangler Unlimited & Old Saturn L200 Oil & Filter Malcolm Urgell was extremely helpful to provide the best advice and do what it really needs to be done for the maintenance of two cars left at the sam Malcolm Urgell was extremely helpful to provide the best advice and do what it really needs to be done for the maintenance of two cars left at the same time. Very efficient in terms of waiting time, and fantastic tips to check gas leakage to avoid unnecessary work. Highly recommended advisor! More
by Santeca
Employees Worked With
Malcolm Urgell
July 03, 2019
So far, so good Our Jeep had a major repair and the factory replacement of the airbag. The repair fixed the leak and the price was fair. Malcolm did a great job keepi Our Jeep had a major repair and the factory replacement of the airbag. The repair fixed the leak and the price was fair. Malcolm did a great job keeping us informed and getting the replacement airbag in a timely manner. We will call on Malcolm again when our high-mileage Rubicon needs another checkup. More
by Rubi
Employees Worked With
Malcolm
July 03, 2019
Great I loved it! I finally got the car that I wanted for a very low monthly charge. Definitely going to recommend it to my family and friends I loved it! I finally got the car that I wanted for a very low monthly charge. Definitely going to recommend it to my family and friends More
by Mambo7
Employees Worked With
Alvaro
June 29, 2019
Didn't check fluid levels after 1 week in shop After picking it up from a week in shop had to stop and have a tow truck tow truck back home. Service rep called me next day and said after a tune up After picking it up from a week in shop had to stop and have a tow truck tow truck back home. Service rep called me next day and said after a tune up was done and some other things they did touch the fluid levels so it's not their fault. Haven't heard from anyone since, what a joke! More
by Disappointed
Employees Worked With
William
June 27, 2019
Excellent service I dropped my 2000 Cherokee off and Brett and Malcom did an excellent job. They kept me informed the whole time. Great customer service!! I would highl I dropped my 2000 Cherokee off and Brett and Malcom did an excellent job. They kept me informed the whole time. Great customer service!! I would highly recommend Tustin Jeep! More
by DanBenn
Employees Worked With
Brett, Malcom
June 26, 2019
Grand Cherokee Very helpful and straightforward. Was honest and willing to work with me. Did not feel rushed or pressured, definitely took time to make sure I under Very helpful and straightforward. Was honest and willing to work with me. Did not feel rushed or pressured, definitely took time to make sure I understood what was going on and that I understood car features before driving off the lot. More
by CBlair
Employees Worked With
David S.
June 24, 2019
Very upset I understand its takes long at the service but I waited about 3 hrs to get my car checked and they didnt even check the main concern I went in for! I understand its takes long at the service but I waited about 3 hrs to get my car checked and they didnt even check the main concern I went in for! More
by The one
Employees Worked With
William
June 18, 2019
5 years of service This time I got Moe for my service check. He is straightforward & good with keeping you informed. I was happy with my service. Moe was great. Everyo This time I got Moe for my service check. He is straightforward & good with keeping you informed. I was happy with my service. Moe was great. Everyone is nice. More
by Loyal2Jeep
Employees Worked With
Moe
June 13, 2019
Informative I took my car in for service after another shop’s mistake caused major damage to my engine. The service advisor (Malcolm Urgell) explained the pros an I took my car in for service after another shop’s mistake caused major damage to my engine. The service advisor (Malcolm Urgell) explained the pros and cons of engine replacement to me in great detail. After discovering that the other shop would only cover a replacement of my motor with a used motor, I opted to accept a payment from them for the value of my car. To make a long story short without the service advisor’s honest opinion based on his professional experience I could have potentially made a mistake and been stuck with an inferior engine. For that I am forever grateful and I expressed to him that I will be bringing my vehicles to his shop going forward. More
by BJ
Employees Worked With
Malcolm Urgell
