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Tuttle Click Ford Lincoln

Irvine, CA

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237 Reviews

43 Auto Center Dr

Irvine, CA

92618

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Showing 237 reviews

August 28, 2019

Friendly, professional service. The minute I stepped into Tuttle Click, I was greeted with smiling faces. I worked with Stephenie to get my car correctly diagnosed by their professio More

by Erainh20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie's manager ( sorry,don't know his name), Stephanie Florentino
Sep 03, 2019 -

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that Stephenie was professional, knowledgeable and friendly. We are happy to hear that you were greeted with a smile! Thank you for choosing us here at Tuttle-Click Ford Lincoln. We are here for you anytime in the future. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

August 23, 2019

Great service Recently came into Tuttle Click Ford to exchange a failed battery under warranty. Paul Parsons handled the transaction professionally, efficiently and More

by KC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Parsons
Aug 27, 2019 -

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent positive experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that Paul was professional and efficient and that he helped make your experience enjoyable. Thank you for being part of the Tuttle-Click family. We would love to hear more feedback from you on how we can earn that extra star. Please feel free to share anymore feedback with us! You can just send me a direct email. We love to hear what we can do better and how to improve. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

August 15, 2019

A+ experience Service with a smile, by the most professional staff I have experienced at a car dealership. This place has a great positive buzz too it. Everyone I i More

by joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Whitacare
Aug 19, 2019 -

Tuttle Click Ford Lincoln responded

Hello Joey, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that your service experience was professional, delivered with a smile and that you had such a genuinely fantastic experience. We want you as a lifelong customer as well, and are happy that you are a part of the Tuttle-Click family. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

August 13, 2019

Excellent Service I went in to the Tuttle click Ford service department for him oil change. The quality of service I got for exceeded my expectations. Oscar was a gent More

by Masoud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Parsons, Craig Whitacare
Aug 13, 2019 -

Tuttle Click Ford Lincoln responded

Hello Masoud, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that Oscar exceeded your expectations and that your experience was timely and quality. Thank you for being part of the Tuttle-Click family. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

August 13, 2019

Still lacking in Communication between service representative. Again had to call in to check on status of vehicle as it was in service all day. Was getting close to se More

by whalecanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Parsons
Aug 13, 2019 -

Tuttle Click Ford Lincoln responded

Hello, We are disappointed to hear about your recent experience with us here at Tuttle-Click Ford Lincoln. We understand poor communication can be frustrating and we would like to do all that we can to help turn your experience around. If you could please directly contact me about your experience, I would like to do all that I can to help turn it around for the better. I sincerely look forward to hearing from you! Sincerely, Shirley | shirley@tuttleclick.com

August 10, 2019

Quick drop in service for tires and oil Stopped in to get a car wash and decided to get tires rotated and oil changed. They were able to squeeze me in in about 90 minutes performed a diagnos More

by Fusion007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emiliano Alejandro
Aug 13, 2019 -

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that you were able to get your car serviced and enjoyed your time with us. Thank you for choosing us here at Tuttle-Click. We look forward to seeing you anytime in the future! Sincerely, Shirley | shirley@tuttleclick.com

August 01, 2019

Service Department Sam my new service department representative was fantastic. Best representative. I’ve worked with. Sam understood my needs. Made an appointment for me More

by Nanci2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Parsons
Aug 07, 2019 -

Tuttle Click Ford Lincoln responded

Hello Nanci, Thank you for sharing your recent positive experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that Sam was understanding and quick and that he helped make your experience fantastic. Thank you for being part of the Tuttle-Click family. We are here for you anytime in the future for all things Ford Lincoln. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

July 31, 2019

Good experience Bought two cars there over the years and had a good experience . Will be going back for sales and service. Great place to buy and get your car servic More

by Gary93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Follmer, Stephanie Florentino
Jul 31, 2019 -

Tuttle Click Ford Lincoln responded

Hello Gary, Thank you for sharing your recent positive experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that both your car buying and service experience with us was satisfactory. Happy to hear that Stephanie and Jim could be of great help and service to you. Thank you for continuing to choose us here at Tuttle-Click. We look forward to seeing you anytime in the future for all things Ford Lincoln. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

July 31, 2019

Professional My issue was handled with a sense of urgency and communication was consistent with my advisor keeping me informed every step of the way. Rental car wa More

by Dan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Parsons
Aug 07, 2019 -

Tuttle Click Ford Lincoln responded

Hello Dan, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford. We are pleased to hear that Paul handled the issue with your vehicle with urgency and helped make your experience enjoyable due to great communication. Thank you for being part of the Tuttle-Click family. We are here for you anytime in the future! Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

July 31, 2019

75k service and new tires Service to my car was completed faster than expected. Appreciate Ford's willingness to price match - saved multiple trips shopping for tires etc. Gr More

by Amyh714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 07, 2019 -

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent service experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that Oscar was of great help and that you were pleased with a price match. Thank you for choosing us here. We look forward to seeing you anytime in the future for all things Ford Lincoln. We hope that you enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

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