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Tuttle Click Ford Lincoln

Irvine, CA

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237 Reviews

43 Auto Center Dr

Irvine, CA

92618

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Showing 237 reviews

September 14, 2019

Stellar service by Stephanie Stephanie is outstanding in professionalism and customer service You have a gift in her She knows her role and is extremely knowledgeable Thank you More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Florentino
Sep 17, 2019 -

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that Stephanie was "outstanding in professionalism and customer service". That makes us very happy to hear. Thank you for choosing us here, and we look forward to seeing you anytime in the future for all things Ford Lincoln. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 09, 2019

Great Customer Service Sam provided prompt service and was able to reschedule service on the same day for my 2nd vehicle. The 1st vehicle was ready when I dropped off 2nd v More

by FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 10, 2019 -

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent positive experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Sam was prompt and flexible. Thank you for choosing us here. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 06, 2019

Got my new car If you’re looking for a Ford, go talk to Brandon Jacobson. He listened to what I wanted, fought for me and was not pushy at all. Quickest and best exp More

by Kacie1487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianna San Angelo, Brandon Jacobson
Sep 10, 2019 -

Tuttle Click Ford Lincoln responded

Hello Kacie, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that your experience with Brandon was the "quickest and best experience (you've) ever had getting a new car". Thank you for being part of the Tuttle-Click family. We are here for you anytime in the future! Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 01, 2019

Amazing customer service Keep rocking it Mason. I just know with your quality customer service and family like personality you will be a success! Keep fulfilling dreams creat More

by Cclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The GM, Sha in F&I & Mason in Sales & John Rufino in Service.
Sep 03, 2019 -

Tuttle Click Ford Lincoln responded

Hello Clark, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that Mason was personable and of quality service. Thank you for choosing us here at Tuttle-Click. We look forward to seeing you anytime in the future. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 01, 2019

Least responsive service I have never had search for service communication from any dealer I’ve ever worn either for my personal car or for my company car. Getting a hold of t More

by Grvitas
Customer Service
Recommend Dealer
No
Employees Worked With
Craig Whitacare
Sep 03, 2019 -

Tuttle Click Ford Lincoln responded

Hello Grvitas, We are displeased to hear about your recent experience with us here at Tuttle-Click Ford Lincoln. We apologize that you had a negative experience with us. If you could please share your experience with me directly, I would like to do all that I can to help turn your experience around. I sincerely look forward to hearing from you! Sincerely, Shirley | shirley@tuttleclick.com

August 30, 2019

Worst Warranty ever Ford doesnt stand behind their cars. I have a 2016 Ford Mustang with blown engine but Ford declined warranty due to lack of enough oil changes done on More

by FordHater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Stahl
Sep 03, 2019 -

Tuttle Click Ford Lincoln responded

Hello, We are displeased to hear about your recent experience with us here at Tuttle-Click Ford Lincoln. It sounds like you are having an issue with the Ford brand. We are a dealership that sells Ford and Lincoln products and vehicles. However, if there was an issue with our sales or service, we would love to hear and do all that we can to make your experience with us better. Pleas feel free to contact me with any questions or concerns. Sincerely, Shirley | shirley@tuttleclick.com

August 30, 2019

Silverstang I love how everyone their treats the customer with courtesy,. The location is very cleanif and everyone is attentative and willing to always help w More

by Luckystang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Parsons, Stephanie Florentino
Sep 03, 2019 -

Tuttle Click Ford Lincoln responded

Hello Lucky, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that you were treated with courtesy. Thank you for choosing us here. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

August 30, 2019

Services Tuttle click Ford Lincoln has great service, if I have a problem with my Lincoln MKZ Tuttle click Ford Lincoln will pickup my car and leave me a loane More

by Marine51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Whitacare
Sep 03, 2019 -

Tuttle Click Ford Lincoln responded

Hello Marine, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that you love our service, and that you and your MKZ are always well taken care of. Thank you for choosing us here. We look forward to seeing you anytime in the future, for both sales and service. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

August 29, 2019

Craig Whitacare Provides Excellent Service I am so happy with the service I received due to the personal care provided by Craig Whitacre. He always takes the extra time to explain everything More

by Autodoc,1517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Whitacare
Sep 03, 2019 -

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that Craig provided you with great care and honesty. Thank you for choosing us here at Tuttle-Click. We are here for you anytime in the future for all things Ford Lincoln. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

August 28, 2019

Dishonest and unprofessional Dealer promised me a vehicle from another lication, I signed the contract and on the planned day of delivery said they couldn’t get the car the other More

by 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnson King, Calvin Auyeung
Sep 03, 2019 -

Tuttle Click Ford Lincoln responded

Hello, We are displeased to hear about your recent experience with us here at Tuttle-Click Ford Lincoln. We would really like to hear more about this. If you could please contact me about your time with us, I would like to do all that I can to help turn your experience around. I sincerely look forward to hearing from you! Sincerely, Shirley | shirley@tuttleclick.com

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