Tuttle Click Ford Lincoln
Irvine, CA
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Our service advisor was very knowledgeable and helpful in fixing the recall and body and mechanical issues we had. We feel that we were taken care of very well and will return for anything else that needs re fixing the recall and body and mechanical issues we had. We feel that we were taken care of very well and will return for anything else that needs repairs. More
John Ruffino ,again did a great job. Always thorough and honest. I have been a customer since 2003 when we purchased our Explorer. Always helpful to have some one ,again did a great job. Always thorough and honest. I have been a customer since 2003 when we purchased our Explorer. Always helpful to have some one you can trust at a car dealership with your car servicing. More
Bought a 2016 MKX new. A few months after purchase I was driving on the freeway and the car lost all power. Completely shut off. Then a few months later it happened again. I brought the car in for service t driving on the freeway and the car lost all power. Completely shut off. Then a few months later it happened again. I brought the car in for service they couldn't find anything. It has since happened q number of times. They said it was the battery once and a module. It has never fixed the problem. It doesn't always happen and it works perfectly fine after it shuts off for a few minutes. They are never actually able to pinpoint the problem. Does anyone else have this issue? To be fair Tuttle does there best to investigate but the problem I believe is with the electrical. Either way this is such a safety issue and a liability for Lincoln. I am befuddled that this has not been rectified. I have been in at least 3 times for this issue. Some times I don't bring it in because I know they won't find anything wrong and the car will be out for service for a few days. Tuttle always gives me a rental and tries there best to rectify the problem. Unfortunately they are never able to pinpoint the issue. If they can't fix it who can? I have heard and read Lincoln owners stating the same problem. Not good at all for Lincoln! More
Prior to my last service, I was informed that my Navigator would need brakes the next servicing, that the brake pads measured 6mm. Latest service visit somehow my brake pads improved after an additi Navigator would need brakes the next servicing, that the brake pads measured 6mm. Latest service visit somehow my brake pads improved after an additional 8,000 miles driven. More
Very helpful and painless. Highly recommend for anyone looking at buying a Ford. Brandon showed me all the features of my new Fusion and worked hard to meet my budget limits. looking at buying a Ford. Brandon showed me all the features of my new Fusion and worked hard to meet my budget limits. More
Very impressive This dealership went above and beyond to help me purchase my dream car. Jose was amazingly helpful and straight to the point. The team was very friend This dealership went above and beyond to help me purchase my dream car. Jose was amazingly helpful and straight to the point. The team was very friendly and provided all information without pushing to purchase anything. More
greasy The passenger seat was covered in grease and there were dirty shoe prints on the floor mat. Our records for the car were removed from the glovebox and The passenger seat was covered in grease and there were dirty shoe prints on the floor mat. Our records for the car were removed from the glovebox and left on the floor of the car v More
Great All expectations were met with a 10 out of a 10. The loaner car was brand new, the service performed was great and the “detailing” was first rate. All expectations were met with a 10 out of a 10. The loaner car was brand new, the service performed was great and the “detailing” was first rate. More
Tuttle Click great people Purchased new Lincoln Aviator. Great experience. Emiliano, Calvin, Sandy and James were all great. They worked as a team to serve the customer. I will Purchased new Lincoln Aviator. Great experience. Emiliano, Calvin, Sandy and James were all great. They worked as a team to serve the customer. I will also get my service done at Tuttle Click. More
The Works Special The work on my 🚗 was excellent!! They took care of my car. I appreciate it and I give them good remarks. I will recommended to someone else! 😃 The work on my 🚗 was excellent!! They took care of my car. I appreciate it and I give them good remarks. I will recommended to someone else! 😃 Praise the LORD! Hallelujah!😀 More