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Tuttle Click Ford Lincoln

Irvine, CA

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237 Reviews

43 Auto Center Dr

Irvine, CA

92618

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Showing 237 reviews

October 09, 2019

Our service advisor was very knowledgeable and helpful in fixing the recall and body and mechanical issues we had. We feel that we were taken care of very well and will return for anything else that needs re More

by Ken65
Recommend Dealer
Yes
Employees Worked With
Renato Rodriguez
Oct 16, 2019 -

Tuttle Click Ford Lincoln responded

Hello Ken, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are happy to hear that your experience was knowledgeable and helpful and that you felt you were well taken care of. Thank you for choosing us, and we are certainly here for you anytime in the future for all things Ford Lincoln. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

October 08, 2019

John Ruffino ,again did a great job. Always thorough and honest. I have been a customer since 2003 when we purchased our Explorer. Always helpful to have some one More

by winkypop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ruffino
Oct 08, 2019 -

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that John was thorough and honest, and that you feel you can really trust us here. Thank you for continuing to do business with us, and we are very happy you have been part of the Tuttle-Click family for over 16 years now. Continue enjoying every mile ahead in your Ford Explorer! Sincerely, Shirley | shirley@tuttleclick.com

October 04, 2019

Bought a 2016 MKX new. A few months after purchase I was driving on the freeway and the car lost all power. Completely shut off. Then a few months later it happened again. I brought the car in for service t More

by MKXSafety
Recommend Dealer
No
Employees Worked With
Tim McCormick
Oct 08, 2019 -

Tuttle Click Ford Lincoln responded

Hello, We are displeased to hear about the recent experience with your Lincoln MKX on the freeway. We are sorry that the problem has not been able to be pinpointed. It sounds like you felt our service department did everything they could to investigate, and that the issue is more with the Lincoln brand itself. If you could please contact me about the issue with your Lincoln, we would like to try again and do all that we can to help fix the problem. However, we are glad you enjoyed doing business with us. I sincerely look forward to hearing from you! Sincerely, Shirley | shirley@tuttleclick.com

October 01, 2019

Prior to my last service, I was informed that my Navigator would need brakes the next servicing, that the brake pads measured 6mm. Latest service visit somehow my brake pads improved after an additi More

by Arakowski
Recommend Dealer
No
Employees Worked With
Other NA
Oct 08, 2019 -

Tuttle Click Ford Lincoln responded

Hello, We are sorry that you did not feel your experience was enjoyable. If you would like to share more with us, feel free to email me. I would like to do all that I can to help improve the quality of your experience with us. I look forward to hearing from you. Sincerely, Shirley | shirley@tuttleclick.com

October 01, 2019

Very helpful and painless. Highly recommend for anyone looking at buying a Ford. Brandon showed me all the features of my new Fusion and worked hard to meet my budget limits. More

by Glarkin134
Recommend Dealer
Yes
Employees Worked With
Brandon Jacobson
Oct 01, 2019 -

Tuttle Click Ford Lincoln responded

Hello Glarkin, Thank you for sharing your recent 5 star car buying experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that your experience was helpful and painless with Brandon. Congratulations on your new Ford Fustion, and we are glad to hear that all its features we're explained. Thank you for choosing us here. Enjoy every new mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 28, 2019

Very impressive This dealership went above and beyond to help me purchase my dream car. Jose was amazingly helpful and straight to the point. The team was very friend More

by Kelsey
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose and Sha
Oct 01, 2019 -

Tuttle Click Ford Lincoln responded

Hello Kelsey, Thank you for sharing your recent 5 star car buying experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Jose was helpful and straightforward and that he helped you purchase your "dream car"! Thank you for choosing to join the Tuttle-Click family. Congratulations on your new vehicle! We are here for you anytime in the future. Enjoy every new mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 25, 2019

greasy The passenger seat was covered in grease and there were dirty shoe prints on the floor mat. Our records for the car were removed from the glovebox and More

by Maddycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Whitacare
Oct 01, 2019 -

Tuttle Click Ford Lincoln responded

Hello Maddycat, We are concerned to hear about your recent experience with us here at Tuttle-Click Ford Lincoln. We sincerely apologize that you felt your passenger seat was coved in grease and that all your papers were on the floor. We certainly do not intent to make a mess in your car and strive for great custom service and organization. If you could please directly contact me about your experience, I would really like to do all that I can to help turn your experience around for the better. I sincerely look forward to hearing from you soon! Sincerely, Shirley | shirley@tuttleclick.com

September 24, 2019

Great All expectations were met with a 10 out of a 10. The loaner car was brand new, the service performed was great and the “detailing” was first rate. More

by Harold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Combs, Craig Whitacare
Oct 01, 2019 -

Tuttle Click Ford Lincoln responded

Hello Harold, Thank you for sharing your recent 5 star service experience with Lexi here with us at Tuttle-Click Ford Lincoln. We are pleased to hear that all of your expectations were met. Thank you for choosing us here, and we look forward to seeing you anytime in the future. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 17, 2019

Tuttle Click great people Purchased new Lincoln Aviator. Great experience. Emiliano, Calvin, Sandy and James were all great. They worked as a team to serve the customer. I will More

by Turbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emiliano Alejandro, Calvin Auyeung
Sep 17, 2019 -

Tuttle Click Ford Lincoln responded

Hello Turbo, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Emiliano, Calvin, Sandy and James provided great customer service and that they helped make your experience "great'! Congratulations on your new Lincoln Aviator. We hope that you enjoy every new mile ahead, and thank you for being part of the Tuttle-Click family! Sincerely, Shirley | shirley@tuttleclick.com

September 14, 2019

The Works Special The work on my 🚗 was excellent!! They took care of my car. I appreciate it and I give them good remarks. I will recommended to someone else! 😃 More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianna San Angelo, Paul Parsons, Stephanie Florentino, Craig Whitacare, Tim Flannagan, Ken Stahl
Sep 17, 2019 -

Tuttle Click Ford Lincoln responded

Hello Angel, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that you felt the service on your vehicle was quality! Thank you for choosing us here at Tuttle-Click. We appreciate all the kind words, and high recommendation. We are here for you anytime in the future. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

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