Tuttle Click Ford Lincoln

Great service, attentive Advisors Paul Parsons was very friendly. Knowledgable and kept me informed of what was going on with my truck. He made sure I was happy with the service I rece Paul Parsons was very friendly. Knowledgable and kept me informed of what was going on with my truck. He made sure I was happy with the service I received. More

Bad service I never back to service department of Irvine Lincoln because they charge me for nothing and damage my car and then another auto services they fix it m I never back to service department of Irvine Lincoln because they charge me for nothing and damage my car and then another auto services they fix it my car More

Air bag recall Took my mustang for the air bag recalls , the advisor , Craig, was super helpful, super nice. The technician, Cameron Clerx, super nice dude, took his Took my mustang for the air bag recalls , the advisor , Craig, was super helpful, super nice. The technician, Cameron Clerx, super nice dude, took his time to explain to me what he did and was very professional 10/10 would recommend this tech working on ur car More

Dan in service was so helpful. Dan was always so professional even though I called several times! I was quite annoying changing appointments several times. He was always pleasant an Dan was always so professional even though I called several times! I was quite annoying changing appointments several times. He was always pleasant and very helpful. More

Unbelievable service I highly recommend this dealership. The service manager Paul Parsons is one in a million. He goes beyond what great service is all about. Pail is I highly recommend this dealership. The service manager Paul Parsons is one in a million. He goes beyond what great service is all about. Pail is always honest, always tends to the needs of the customer. Paul has great people skills, I’ve witnessed some customers be rude, not friendly,, but he maintains his cool and keeps an infectious smile. Paul is an asset beyond words to the Ford team. Thank you Paul for the great service and friendship over the years. Garry W More

Expert service with fair prices If you're going in to have your car serviced ask for Paul he is been at the dealership over 10 years and is one of the nicest people you will ever mee If you're going in to have your car serviced ask for Paul he is been at the dealership over 10 years and is one of the nicest people you will ever meet. He does not overcharge you for things that aren't needed and will always let you know when your car is ready. He will have it pulled up and washed before you get there! More

Customer Service You should consider mystery shops for your dealership. Paul is always polite and accommodating but think you could up your game a lot more! Your overa You should consider mystery shops for your dealership. Paul is always polite and accommodating but think you could up your game a lot more! Your overall customer service is lacking enthusiasm and a connectedness with the customer from the first phone call to the financial desk. Lots of missed opportunities to provide over the top service! More

Diesel shop John is honest, smart, knowledgeable and friendly. John runs an organized shop. I had an appointment that was kept. The truck was ready when it was John is honest, smart, knowledgeable and friendly. John runs an organized shop. I had an appointment that was kept. The truck was ready when it was suppose to be More

Maintenance service CSR Paul quickly pulled up my service record for my 2016 Edge and listened to some of the concerns that I had. His estimation of time required to comp CSR Paul quickly pulled up my service record for my 2016 Edge and listened to some of the concerns that I had. His estimation of time required to complete the job was spot on as I had another appointment. Great experience. More

Outstanding customer service! This is the fifth consecutive car that we have purchased from Tuttle-Click Ford Lincoln from our outstanding salesman Tim McCormick. We have always b This is the fifth consecutive car that we have purchased from Tuttle-Click Ford Lincoln from our outstanding salesman Tim McCormick. We have always been more than pleased with the excellent product, service, and personnel from Tuttle-Click More