Tuttle-Click Chrysler Jeep Dodge Ram
Irvine, CA
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Whitney was great. I have bought several cars at your dealership but will probably not buy one from you again. When I bought the last car I believed I was overcharged I have bought several cars at your dealership but will probably not buy one from you again. When I bought the last car I believed I was overcharged because I'm a woman. Even the bank they did the lone didn't process alone for the 1st month because they thought I was overcharged. The cost I was given by the sales manager with different very different when filed out aperwork, kept changing until i signed. It wasn't processed the 1st month because the guy that did the paperwork went on vacation. The registration wasn't even done correctly. When I complained nothing was taken in consideration I was pooh poohed away and so I will probly not buy a car from again or recommend you. But, your service department has greatly improved Whitney was great. When I went in and this has happened a couple of times the men are on their phone or computer ignoring me and it's Whitney the woman who says come see me and takes care of everything. She is concerned and does a great job so my kudos to Whitney she's great. More
Great experience Issy, the service rep., was very professional, friendly, informative, and accommodating. I took my car in for it’s regular scheduled check up. He to Issy, the service rep., was very professional, friendly, informative, and accommodating. I took my car in for it’s regular scheduled check up. He told me it would be ready in about an hour and a half, and it was. I have been going there for years, and have never had a bad experience. More
Recent Jeep Purchase Another excellent experience buying a car from Tuttle Click! This is my 4th purchase in the past 18 years and I am extremely satisfied with the servi Another excellent experience buying a car from Tuttle Click! This is my 4th purchase in the past 18 years and I am extremely satisfied with the service - everything from Sales to Finance. More
Well Done! I have done many car buying/ leasing transactions in my life, Tuttle-Click by far exceeded all my expections thus far. Promped, professional, knowledg I have done many car buying/ leasing transactions in my life, Tuttle-Click by far exceeded all my expections thus far. Promped, professional, knowledgeable and friendly. I am very much enjoying my new Jeep Grand Cherokee and I look forward to doing more business with them in the future! Thank you! More
My experience was awesome 😊 I brought my 2013 dodge charger in for service . My service advisor he did a awesome job in helping me. I had a coolant leak near the water pump. Ori I brought my 2013 dodge charger in for service . My service advisor he did a awesome job in helping me. I had a coolant leak near the water pump. Originally had my car towed to Tustin tuttle click their service is horrible they charged me a diagnostic fee of $160 and told me i needed a cap all long i needed a water pump im going back to get my refund for mis diagnosing my car. Will never go back to Tustin tuttle click their service is horrible. More
Service I had a great experience with Whitney in the Service Department. She was very courteous and helpful through the whole process. She explained everyth I had a great experience with Whitney in the Service Department. She was very courteous and helpful through the whole process. She explained everything the was going to be performed. And she contacted me when my car was completed. More
Never buy from here I bought my vehicle here over 2 months ago and still dealing with issues. I noticed a hole in the leather before buying the vehicle and was told set u I bought my vehicle here over 2 months ago and still dealing with issues. I noticed a hole in the leather before buying the vehicle and was told set up an appointment to fix it. When I did, I showed up and they had no record of my appointment. After an hour wait pictures were taken and they said they would call me In one week to have the new seat cover installed. A month later I followed up to learn there was no record of my visit. Meanwhile, My monthly payment for the car I traded in was deducted from my bank account due to the fact it took the dealership just under 2 months to pay off my trade in. I have now received a notice from the DMV stating I have delinquent insurance on my old vehicle due to the fact the dealer did not submit the transfer of title. I have finally got the seat fixed after multiple calls and many hours of waiting, including another appointment for which I showed up to find out there was no record of any appointment made. I have bought many new cars and never experienced anything like this. Save yourself a lot of time and frustration and buy from another dealer. More
Service Charge The Oil change increase almost 50% jumping from 45 to 67 thw incress becusau of oil price never heard about it its normall oil TK The Oil change increase almost 50% jumping from 45 to 67 thw incress becusau of oil price never heard about it its normall oil TK More
Fast professional service I've owned many vehicles over the years and have dealt with as many dealer service centers and countless service advisors. James Moore at Tuttle-Clic I've owned many vehicles over the years and have dealt with as many dealer service centers and countless service advisors. James Moore at Tuttle-Click Irvine is by far the best service advisor I've had and gets the work done quickly. The Tuttle-Click service staff is courteous and professional. I would highly recommend this service center. More
Excellent customer service! I've been Jeep customer for about six years now. The best service you will get at the dealership. Flavio Andrioli is your guy he will work his magic I've been Jeep customer for about six years now. The best service you will get at the dealership. Flavio Andrioli is your guy he will work his magic to get you best deal in very comfortable atmosphere. Home feeling experience! I absolutely Love my new Jeep Cherokee Thank you so much! More