Tuttle-Click Chrysler Jeep Dodge Ram

Knowledgeable staff, very professional, excellent customer s It started from the moment I walked in the dealership I had a sense of trust. My sales person Ray was so professional and excellent customer service I It started from the moment I walked in the dealership I had a sense of trust. My sales person Ray was so professional and excellent customer service I couldn’t ask for more. Then the Sales manager Nick worked so well with me, he got me exactly what I was looking to pay. Finally in finance Mr Hassan made my experience so easy breezy that I was out of there within a few hours with my brand new car. Thank you from the bottom of my heart, I recommend them to everyone, 5 star all the way!!!!!! More

From start to finish our experience was great! Our sales person completely described the vehicle and made the sales process easy and quick. He was both professional and friendly. Ditto for the fina Our sales person completely described the vehicle and made the sales process easy and quick. He was both professional and friendly. Ditto for the finance person More

Service This service experience was far better than my last. Showed up at my scheduled appointment time, only waited a few minutes and Whitney had my car chec This service experience was far better than my last. Showed up at my scheduled appointment time, only waited a few minutes and Whitney had my car checked in and into a rental car in less than 20 minutes. She was super friendly and helpful. More

Do Not Do Business Here! TUTTLE-CLICK, AHMAD SOLEMAN, AND DON PALMER PUT PROFITS BEFORE PEOPLES’ SAFETY. WARNING: I brought my Dodge Ram 1500 in for an oil change and som TUTTLE-CLICK, AHMAD SOLEMAN, AND DON PALMER PUT PROFITS BEFORE PEOPLES’ SAFETY. WARNING: I brought my Dodge Ram 1500 in for an oil change and some other minor work. After my truck had been in their shop for six (6) days and several days of me calling and leaving messages to check the progress, and not hearing back from my service representative Izzy, I physically had to go in and wait nearly a half hour before I was able to retrieve my truck. However, this is just the beginning of what is an ongoing nightmare… Upon driving my truck home, about 10 miles from Tuttle-Click, I heard a strange clicking sound coming from the front of my truck. The next time I drove was to get my kids from school. As I drove away with my kids in tow toward the ice-cream shop prepared to celebrate their first day back, my steering wheel and entire truck started to wobble uncontrollably. I immediately pulled over to inspect the vehicle, to find to my shock that only 2 out of 5 lug nuts were holding my right front wheel on! Of the two remaining lug nuts I was able to spin one of them with my fingers. MY TIRE NEARLY CAME COMPLETELY OFF WHILE I WAS DRIVING MY TWO SMALL CHILDREN! I called Tuttle-Click’s Service Manager, Don Palmer, to inform him of what had happened and he instructed me to bring it in so that he could take a look. Don Palmer called me back later in the day and to my amazement proceeded to feed me the following two (2) fairytales; A: someone tried to steal my rims and was scared off; or B: my tire suddenly came off due to an aftermarket lift installed 8 years ago. Don Palmer insisted that Tuttle-Click was not responsible and refused to repair the damage. Don stated that, although it is standard practice for Tuttle-Click to rotate tires when changing the oil on vehicles, that this time they had not touched my tires. Please keep in mind, that I had not had any issue whatsoever with wobbliness or loose lug nuts prior to bringing it in for work. My wife and I purchased our vehicles and have had them serviced at Tuttle-Click ever since that time. Every time prior to this incident Tuttle-Click has rotated our tires. I find it convenient and suspect that only after reporting the incident was I informed that this time they did not rotate the tires. Outraged I called Tuttle-Click’s General Manager, Ahmad Soleman. Despite our years of customer loyalty and the obvious and clear correlation between the service and the tire nearly falling off, Ahmad also refused to take any responsibility or even offer to repair the damage. I brought my truck in for a standard oil change and to change a headlight. Now, instead of having my truck back with a fresh oil change, I have to eat the bill for having it towed to Tuttle-Click, pay another tow truck to take the truck to another repair shop, and pay a ridiculous amount for another shop to repair the extensive damaged caused by Tuttle-Click. I do not complain without cause and have never left a poor review of any business online, but I feel that if Tuttle-Click, Ahmad Soleman, and Don Palmer are trying to pull this on me they likely take advantage of others as well. I strongly caution anyone contemplating buying or having service done at Tuttle-Click to reconsider. TUTTLE-CLICK, AHMAD SOLEMAN, AND DON PALMER PUT PROFITS BEFORE PEOPLES’ SAFETY. More

Had a great experience w/ Flavio @ Tuttle-Click in Irvine! Flavio was great to work with. He found us the perfect car for our daughter and was great and patient with her when showing her the features! She lov Flavio was great to work with. He found us the perfect car for our daughter and was great and patient with her when showing her the features! She loves her Jeep Compass! More

Great service! My service advisor was Jesus. He made sure the repair was done quickly. He was friendly and professional. I will make my service arrangements with My service advisor was Jesus. He made sure the repair was done quickly. He was friendly and professional. I will make my service arrangements with Jesus next time for sure. Thanks again. More

Excellent experience Abdul made our car buying experience as hassle free as possible. Dealership was clean and the people were professional. I am very pleased with Tuttle Abdul made our car buying experience as hassle free as possible. Dealership was clean and the people were professional. I am very pleased with Tuttle Click and would recommend them. More

Second car, second great experience Love the sales team and Massoud in particular. This is my second Jeep grand Cherokee purchase at this dealership. I will be back in 2 years for anot Love the sales team and Massoud in particular. This is my second Jeep grand Cherokee purchase at this dealership. I will be back in 2 years for another. More

Friendly, informative, quick, and efficient See “Title of Review” section. Additionally, I appreciated the honesty of the service advisor who informed me that when I bought my vehicle, it includ See “Title of Review” section. Additionally, I appreciated the honesty of the service advisor who informed me that when I bought my vehicle, it included a service plan which I did not even know about. Because of her honesty, I will bring my vehicle for service to Tuttle-Click Jeep in Irvine CA even though I live in San Diego, Ca. More

Keep purchase Assad is a great salesperson. He let us take “our” time in looking at jeeps without being pushy rather being helpful by answering our many questions. Assad is a great salesperson. He let us take “our” time in looking at jeeps without being pushy rather being helpful by answering our many questions. He worked with us through the end of the entire process. Amad made it happen for us in a timely matter and not overwhelming us with paperwork. These two gentlemen are an awesome team!!! Best dealership experience ever!!!! Highly recommended!!! More