Tuttle Click Capistrano Ford

Professional Service representative shares details regarding the service needed I can understand. The staff Is welcoming & accomodiating. Transportation home and b Service representative shares details regarding the service needed I can understand. The staff Is welcoming & accomodiating. Transportation home and back if you don't want to wait in their comfortable customer waiting area provided for you. Honest completion time of service to be performed. More

Excellent Service Again Came in with no appointment and they were really busy but Kerby squeezed me in for an oil change and minor service. They have a nice customer lounge w Came in with no appointment and they were really busy but Kerby squeezed me in for an oil change and minor service. They have a nice customer lounge with plenty of room and great WiFi. I am definitely coming back for my next service More

Recall work exceeds expectations! I brought my Ford Explorer in for a recall. It was very easy to make an appointment and they were ready for me when I arrived. I asked about another i I brought my Ford Explorer in for a recall. It was very easy to make an appointment and they were ready for me when I arrived. I asked about another issue with the car and the agent (I think her name was Maria) did some quick research to determine it too was covered under a recall. They performed all the recall work that same day. I was thrilled that the additional recall work was performed. Very professional group. More

Quick fix at fair pricing. Not my normal dealer but they were very friendly and completed job in very short time. I had to have my truck towed to dealership and was able to do a Not my normal dealer but they were very friendly and completed job in very short time. I had to have my truck towed to dealership and was able to do all business by phone until pickup. More

Excellent Experience Couldn’t have asked for a better buying experience at a dealership. I would recommend Turtle-Click to anyone looking to purchase a new car! Couldn’t have asked for a better buying experience at a dealership. I would recommend Turtle-Click to anyone looking to purchase a new car! More

Service Department Excellence Upon arrival at Capistrano Ford I was greeted by many people wishing me a good morning and directing me inside. After walking in I was greeted by Serv Upon arrival at Capistrano Ford I was greeted by many people wishing me a good morning and directing me inside. After walking in I was greeted by Service Manager Brendan who asked what brought me into the Dealership today? I explained to him my concerns that he assured me they would be handled in a timely manner. I returned later that day and upon arrival was greeted my Rich R. who was just as friendly and explained to me I was ready to go and wished me a wonderful day. I will definitely be coming back to Capistrano Ford for service. More

Recall Very courteous very professional service department stopped by parts to ask a few questions they were great The young girl at the receptionist desk Very courteous very professional service department stopped by parts to ask a few questions they were great The young girl at the receptionist desk was so nice More