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Tuttle Click Capistrano Ford

San Juan, CA

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108 Reviews

33301 Camino Capistrano

San Juan, CA

92675

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Showing 108 reviews

July 02, 2019

A Great Dealership On the road traveling in our old RV when the engine started misfiring very badly. Looked for the nearest Ford dealership and Tuttle Click Capistrano More

by bdub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolly/Maria Skipper
June 22, 2019

Always excellent service! Always excellent service and very friendly service agents too!! Have been using this dealership since 2007 and have always been very satisfied. It i More

by Yo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the agents are excellent!
Jun 27, 2019 -

Tuttle Click Capistrano Ford responded

Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Capistrano Ford. We are thrilled that you've been visiting us since 2007 and our team has continued to make your service experience enjoyable! We value your business greatly and are very happy to have you as a part of the Tuttle-Click family. Thank you for making us your trusted dealership of choice and our team looks forward to seeing you again in the future, for all things Ford! Sincerely, Shirley | shirley@tuttleclick.com

June 20, 2019

Service Department I always have a great experience here, Bob my service advisor is excellent, he always keeps me informed about my car and keeps his word. The Service D More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 27, 2019 -

Tuttle Click Capistrano Ford responded

Hi Susie, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Capistrano Ford. We are pleased to hear that Bob has consistently provided you with excellent customer service and has made servicing your vehicle enjoyable! Our team thanks you for making us your trusted dealership of choice and we all look forward to seeing you again in the future, for all things Ford! Sincerely, Shirley | shirley@tuttleclick.com

June 11, 2019

Best service department Capistrano Ford is like family great service with a smile 😃 I would recommend the service department to a friend or family member anytime thank you � More

by Jay5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich and Brendan always a pleasure
Jun 12, 2019 -

Tuttle Click Capistrano Ford responded

Hi Jay, Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click's Capistrano Ford. We are pleased to hear that our entire team was able to provide you with excellent customer service while visiting our dealership! Thank you for being a part of the Tuttle-Click family and we look forward to seeing you again in the future, for all things Ford! Sincerely, Shirley | shirley@tuttleclick.com

June 10, 2019

Attentive service Good communication and pleasant overall experience! Very happy! I didn’t have to wait long and they contacted me right away when my vehicle was finish More

by Morris232$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Jun 12, 2019 -

Tuttle Click Capistrano Ford responded

Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click's Capistrano Ford. We are pleased to hear that Paul and our parts department were able to provide you with excellent customer service while visiting our dealership! Our team looks forward to seeing you again in the future, for all things Ford! Sincerely, Shirley | shirley@tuttleclick.com

May 21, 2019

Brian Peyton lying for financial gain Brian in Finance went out of his way to redo a already signed contract for financial gain. When he was asked about the APR on the contract, which was More

by Fatblunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hunter and Brian
May 28, 2019 -

Tuttle Click Capistrano Ford responded

Hello, We are displeased to read about your recent experience with us here at Tuttle-Click Capistrano Ford. Our goal is to always provide accuracy for our customers and make sure our team is completely transparent during the entire buying process. Your review has been sent to our management for an internal discussion. Please contact us to speak about your visit or help resolve any issues. Sincerely, Shirley | shirley@tuttleclick.com

May 14, 2019

Great service and timely completion. This service and timeliness of completion is great. The bummer is that they used to offer a free car wash with repairs and service. I have chosen thi More

by Christina R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 28, 2019 -

Tuttle Click Capistrano Ford responded

Hi Christina, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click's Capistrano Ford. We are pleased to hear that our team completed service on your vehicle in a timely manner! Thank you for making us your trusted dealership of choice and. we look forward to seeing you again in the future, for all things Ford! Sincerely, Shirley | shirley@tuttleclick.com

April 28, 2019

Awesome experience I had the opportunity to have Kyle Sanders help me with my service on my car. I have tried other dealerships and they are no comparison to the service More

by Scottd86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sanders
May 01, 2019 -

Tuttle Click Capistrano Ford responded

Hi Scott, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Capistrano Ford. We are pleased to hear that Kyle was able to provide you with excellent customer service while visiting our dealership! Our goal is to make your time at our dealership easy and enjoyable, then get you back on the road with confidence in your vehicle. Thank you for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Ford!

April 24, 2019

Service was only 30-45 minutes I was surprised at how little time it took to get my car serviced and I appreciate it was not very long everybody was courteous and kind More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 28, 2019 -

Tuttle Click Capistrano Ford responded

Hi Valerie, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Capistrano Ford. We are pleased to hear that our service department was able to provide you with answers to all of your questions! Our team thanks you for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Ford!

April 20, 2019

Excellent Service of current car was a disaster and mishandled by Capo Ford service staff. Led to ruined transmission. The sales team cared and helped turn a ho More

by Ctbrull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fleet/Internet team
Apr 28, 2019 -

Tuttle Click Capistrano Ford responded

Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Capistrano Ford. We are pleased to hear that our sales department was able to get you into a new car! Our team thanks you for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Ford!

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