Tuttle Click Capistrano Ford
San Juan, CA
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A Great Dealership On the road traveling in our old RV when the engine started misfiring very badly. Looked for the nearest Ford dealership and Tuttle Click Capistrano On the road traveling in our old RV when the engine started misfiring very badly. Looked for the nearest Ford dealership and Tuttle Click Capistrano Ford came up. They were able to fit me in the very next morning and corrected the problem hours ahead of initial estimate, provided excellent customer service experience, even gave me a Lyft ride to & from and we're 'back on the road again'! Great place! More
Always excellent service! Always excellent service and very friendly service agents too!! Have been using this dealership since 2007 and have always been very satisfied. It i Always excellent service and very friendly service agents too!! Have been using this dealership since 2007 and have always been very satisfied. It is actually a joy going there!! :) More
Service Department I always have a great experience here, Bob my service advisor is excellent, he always keeps me informed about my car and keeps his word. The Service D I always have a great experience here, Bob my service advisor is excellent, he always keeps me informed about my car and keeps his word. The Service Director is great too, he came out and introduce himself and said if I ever need any help to don’t hesitate to call or come in and see him! GREAT EXPERIENCE. More
Best service department Capistrano Ford is like family great service with a smile 😃 I would recommend the service department to a friend or family member anytime thank you � Capistrano Ford is like family great service with a smile 😃 I would recommend the service department to a friend or family member anytime thank you 😊 More
Attentive service Good communication and pleasant overall experience! Very happy! I didn’t have to wait long and they contacted me right away when my vehicle was finish Good communication and pleasant overall experience! Very happy! I didn’t have to wait long and they contacted me right away when my vehicle was finished.I would recommend Tuttle Click Jeep to anyone. More
Brian Peyton lying for financial gain Brian in Finance went out of his way to redo a already signed contract for financial gain. When he was asked about the APR on the contract, which was Brian in Finance went out of his way to redo a already signed contract for financial gain. When he was asked about the APR on the contract, which was off by .25%, he knowingly lied and it was cought by my wife less then an hour later when she reviewed it. Thank God for her college degree in Finance! More
Great service and timely completion. This service and timeliness of completion is great. The bummer is that they used to offer a free car wash with repairs and service. I have chosen thi This service and timeliness of completion is great. The bummer is that they used to offer a free car wash with repairs and service. I have chosen this location because of that perk. In the future I will probably choose a different location that does offer the free car wash . When you are spending $1000 or more on repairs, it’s nice to at least get a clean shiny car back. More
Awesome experience I had the opportunity to have Kyle Sanders help me with my service on my car. I have tried other dealerships and they are no comparison to the service I had the opportunity to have Kyle Sanders help me with my service on my car. I have tried other dealerships and they are no comparison to the service I received from Kyle. He was professional, courteous and so willing to help. I will be going back for sure! More
Service was only 30-45 minutes I was surprised at how little time it took to get my car serviced and I appreciate it was not very long everybody was courteous and kind I was surprised at how little time it took to get my car serviced and I appreciate it was not very long everybody was courteous and kind More
Excellent Service of current car was a disaster and mishandled by Capo Ford service staff. Led to ruined transmission. The sales team cared and helped turn a ho Service of current car was a disaster and mishandled by Capo Ford service staff. Led to ruined transmission. The sales team cared and helped turn a horrible situation into a positive with a new car. More