823 Reviews of Tustin Mazda - Service Center
I recently moved to the area and my car was in desperate need for maintenance. I chose to visit Tustin Mazda, for the first time and was warmly greeted by Elle. Upon scheduling with her over the weekend, I need for maintenance. I chose to visit Tustin Mazda, for the first time and was warmly greeted by Elle. Upon scheduling with her over the weekend, I returned a few days later to the same warm welcome. She was communicative, transparent, and resourceful in speaking to me about my vehicle maintenance needs and my expectations for the next visit in terms of service. Thank you Elle for assisting me and taking care of my companion(Mazda 3). More
Amazing service! I was greeted and welcomed every step of the way. The waiting area for the servicing department is comfortable with work stations, comfy chairs and b I was greeted and welcomed every step of the way. The waiting area for the servicing department is comfortable with work stations, comfy chairs and beverages! Damian helped me on my visit and he made it so pleasant and enjoyable, I will definitely be returning for all of my servicing! More
Kind courteous professional service from the heart! We purchased 4 Mazdas from them and they deliver excellent service. When we need a new vehicle we will buy from them. We purchased 4 Mazdas from them and they deliver excellent service. When we need a new vehicle we will buy from them. More
Professional and friendly staff. Very communicative both in person and via text updates on service status. Clean waiting area with some amenities. Very communicative both in person and via text updates on service status. Clean waiting area with some amenities. More
My experiences at Tustin Mazda have been positive. Josh, in the service dept., is pleasant, efficient, and helpful. The mechanics working on my CX-5 seem diligent and well qualified. Due to the higher Josh, in the service dept., is pleasant, efficient, and helpful. The mechanics working on my CX-5 seem diligent and well qualified. Due to the higher prices, compared to my local mechanic’s fees, and the distance from my home, I might be unable to continue having my vehicle serviced at Tustin Mazda for the long term. I will, however, highly recommend Tustin Mazda to those seeking a trouble-free vehicle purchase and/ or maintenance opportunity. More
Thank you Damien for taking care of my CX30 wheel bearing. You provided excellent communication and timely service. I greatly appreciate your hard work! bearing. You provided excellent communication and timely service. I greatly appreciate your hard work! More
Always professional and very helpful with any concerns, if any. This is my second Mazda with John Patterson and I would not buy anywhere else! if any. This is my second Mazda with John Patterson and I would not buy anywhere else! More
Josh my service advisor is the reason I keep coming back every time He is amazing every time He is amazing More
I have been a customer of Tustin Mazda for several years. The level of quality and service has stayed consistent. It is a real testament to the ownership and people of this dealership over time. The level of quality and service has stayed consistent. It is a real testament to the ownership and people of this dealership over time. More
Tony m was great. I showed up a week earlier on mistake and put a spanner in his schedule I’m sure but he did not flinch and not only got me in but was able to accommo I showed up a week earlier on mistake and put a spanner in his schedule I’m sure but he did not flinch and not only got me in but was able to accommodate my time crunch too. Who does that these days. Top customer service. Thanks More