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Tustin Mazda - Service Center

Tustin, CA

5.0
823 Reviews

823 Reviews of Tustin Mazda - Service Center

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December 22, 2023

I recently moved to the area and my car was in desperate need for maintenance. I chose to visit Tustin Mazda, for the first time and was warmly greeted by Elle. Upon scheduling with her over the weekend, I More

by Avferrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Tustin Mazda responded

Welcome to the family! Thank you for the opportunity to serve you. It was our pleasure!

December 21, 2023

Amazing service! I was greeted and welcomed every step of the way. The waiting area for the servicing department is comfortable with work stations, comfy chairs and b More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Kind courteous professional service from the heart! We purchased 4 Mazdas from them and they deliver excellent service. When we need a new vehicle we will buy from them. More

by Rudge.54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 19, 2023

Professional and friendly staff. Very communicative both in person and via text updates on service status. Clean waiting area with some amenities. More

by Chris S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 19, 2023

My experiences at Tustin Mazda have been positive. Josh, in the service dept., is pleasant, efficient, and helpful. The mechanics working on my CX-5 seem diligent and well qualified. Due to the higher More

by lynnezplaytime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Thank you Damien for taking care of my CX30 wheel bearing. You provided excellent communication and timely service. I greatly appreciate your hard work! More

by Twp11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Always professional and very helpful with any concerns, if any. This is my second Mazda with John Patterson and I would not buy anywhere else! More

by hhunnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Josh my service advisor is the reason I keep coming back every time He is amazing More

by Lmccann3895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 13, 2023

I have been a customer of Tustin Mazda for several years. The level of quality and service has stayed consistent. It is a real testament to the ownership and people of this dealership over time. More

by JIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saifur (Sammy) Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It is always our pleasure!

December 09, 2023

Tony m was great. I showed up a week earlier on mistake and put a spanner in his schedule I’m sure but he did not flinch and not only got me in but was able to accommo More

by Ko's car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

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