Tustin Mazda - Service Center

From the moment you drive into the lot, at which time you are warmly greeted (and, remembered, as we bought a CX-7 here last year), the extraordinarily fine-tuned customer service kicks in and continues to b are warmly greeted (and, remembered, as we bought a CX-7 here last year), the extraordinarily fine-tuned customer service kicks in and continues to be in evidence with every subsequent person encountered. This kind of service can't be faked, it can only be delivered by people who are happy and well-compensated, and who obviously enjoy what they do. It is an amazing feat of good management, and a reason to stay with Mazda and keep coming back to Tustin Mazda. Good product + good service = win-win! More

I have been taking my Mazda Rx8 here since it was purchased new in 2005. The staff is by far the friendliest and most knowledgeable in my experience. It's not the closest Mazda dealership to my hom purchased new in 2005. The staff is by far the friendliest and most knowledgeable in my experience. It's not the closest Mazda dealership to my home, but I'll drive the extra miles to take it to the people I trust. If you own a Mazda do yourself a favor and have your service done at Tustin Mazda. More

I went to this dealership because I lost my keys about a week prior to 11/6/2009. I inquired about a new key and came to find that a new one would cost close to $300! I'm freaking out because I had no money week prior to 11/6/2009. I inquired about a new key and came to find that a new one would cost close to $300! I'm freaking out because I had no money for this and no means of getting it anywhere else. I talked to Jeff, one of the sales managers and told him my complicated situation. Not only did he completely understand and gave me a new key, but also the remote, programmed it for me, provided lunch, and washed my vehicle when everything was done! Every one was soooooo cool. Louis in Parts, Ruben in Service, Brandon in fleet sales, and of course Jeff the sales manager. I hope you guys realize that my car would have sat in that spot for at least a month if your team wasn't so kind. I can't thank you enough! I don't care where you live, buy your vehicle from this dealership. It's worth it, trust me. Adam More