
Tustin Mazda
Tustin, CA
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4,601 Reviews of Tustin Mazda
Dylan is great. He addressed all my concerns and got everything resolved in a timely manner. Highly recommend others to book services with Dylan. Will continue work He addressed all my concerns and got everything resolved in a timely manner. Highly recommend others to book services with Dylan. Will continue work with Dylan in the future. More
I recently got a new lease from Tustin Mazda, and I had the pleasure of working with Chance. He took the time to show me each model and each different color of the cars that I was interested in and explain the pleasure of working with Chance. He took the time to show me each model and each different color of the cars that I was interested in and explained the differences between them. Chance went above and beyond by staying after closing hours to help me finalize paperwork and ensure all my questions were answered. I never once felt rushed during the process, which I truly appreciated. The entire staff at Tustin Mazda is incredibly friendly and helpful. If you're in the market for a car, I highly recommend working with Chance at Tustin Mazda! More
Tustin Mazda is great. Friendly and quality service. Dylan in service is outstanding. Will continue to service and buy my cars here! Friendly and quality service. Dylan in service is outstanding. Will continue to service and buy my cars here! More
Jim Feinstein models perfection in sales. He was wonderful to work with and I highly recommend him for family and friends when it's time to purchase a new car!! He was wonderful to work with and I highly recommend him for family and friends when it's time to purchase a new car!! More
Chance Asue Was so amazing and very personable as was Debbie in finance. They both answered all of our questions about the leasing process Debbie in finance. They both answered all of our questions about the leasing process More
I drive 2 hours to have my car serviced at Tustin Mazda. Customer service is outstanding and I really enjoy working with Tony. He kept me well informed and listened to my concerns. I certainly will return! Customer service is outstanding and I really enjoy working with Tony. He kept me well informed and listened to my concerns. I certainly will return! More
Tustin Mazda provided the best customer service that I have ever experienced in all my years, From the moment I called to ask questions regarding a car and through the entire process of my purchase all we have ever experienced in all my years, From the moment I called to ask questions regarding a car and through the entire process of my purchase all went smooth. The entire staff was professional, friendly and most accommodating. Janell Keogh in my opinion went above and beyond in providing me the ultimate customer care and service. I was flying in to John Wayne from out of state, she offered to pick me up at the airport and drove me to their dealership. The night before she informed me what I needed to have to purchase the vehicle. The paperwork was seamless and she even drove me to my bank to finalize a check for the purchase. When I booked my flight I assumed I would be using Uber to get me to and from places, I truly appreciated the service that was provided me. While I was finishing up the purchase John Patterson the owner greeted me and asked how my flight was, I was surprised he knew of me flying in from South Dakota. Lori who handled all the paperwork was friendly, professional and knowledgeable about the entire process. All in all I had a great experience at Tustin Mazda. I will return one day when wanting a new SUV. Thank you again Janell for everything. More
Jim Feinstein is FABULOUS at customer service and we really enjoyed working with him. He gave us a reasonable deal for the new car and our trade-in so we didn't have to haggle. He was patient and took t really enjoyed working with him. He gave us a reasonable deal for the new car and our trade-in so we didn't have to haggle. He was patient and took the time to go over all the features of our new car with us. Even after the purchase, he followed up with a phone call to see how we were doing with our new car! We really appreciate Jim's help and making our car purchase a breeze. Thanks, Jim, for going above and beyond! More