Tustin Mazda

The sales staff at Tustin Mazda were helpful yet not too pushy. They all seem to very familiar with the Mazdas they sell. It dealership itself appears to be a friendly place especially on Saturdays! Jeff, o pushy. They all seem to very familiar with the Mazdas they sell. It dealership itself appears to be a friendly place especially on Saturdays! Jeff, our primary salesman, showed us several models and was very knowledgable about each one. Garret took us on our first test drive and was very personable and easy to talk to. Vinnie helped us when we came back to buy our Mazda 6 Touring Plus and walked us through the entire Smart Start Guide, took us on a tour of the facility so we would know where to go for any service work and helped me link up my cell phone to the Bluetooth system. More

Jeff was very friendly and easy to work with. He was not pushy at all. It was a very relaxed atmosphere. The price was very good. pushy at all. It was a very relaxed atmosphere. The price was very good. More

We were looking for a fully loaded 2010 CX9 with low miles. We are from San Diego, but the only one available at a dealership in SD was at Westcott Mazda and they were unwilling to compromise on price. miles. We are from San Diego, but the only one available at a dealership in SD was at Westcott Mazda and they were unwilling to compromise on price. The salesman ended up being rude and said we were too far apart to make ends meet so we ended the discussion. Fair enough. So after searching around the internet, Tustin Mazda had the same car available for $2k less than in SD. My initial phone discussion was with Garrett who was super friendly, knowledgeable, responsive, and accommodating. I asked if he could install a DVD player and certify the car which he was happy to do. The next day, I drove to Tustin Mazda, checked out the car, and put down a deposit since my wife was not available to come to the dealership that day (Wed). The car was supposed to be ready Saturday evening. On Thursday, another CX9 that was the same year, options, and miles became available at their dealership that was about $1300 less expensive than the one I had reserved. While initially concerned that I was stuck in the deal I had already made, Big Mike immediately agreed to either sell me the less expensive car or price match on the one I had already selected. Because the car I had already chosen had been prepped, Mike agreed to price match. I think the integrity and ethical treatment I received with price matching on a deal that was partway done was outstanding! So many dealerships have shady business practices that it was a pleasure to deal with friendly, knowledgeable, AND ethical people who will treat you right. I would highly recommend anyone doing business with Tustin Mazda and will recommend them to my friends. They saved me $3,000 compared to the lousy dealership in San Diego! And to boot, the car ended up being ready a day early so we picked it up Friday evening. Could not have asked for a better experience! More

Vinnie is awesome. Hands down, the best person I've ever worked with in the cars business (I'm on my fourth car). Helpful, professional, and friendly. She'll work for you until you have the car you're happy worked with in the cars business (I'm on my fourth car). Helpful, professional, and friendly. She'll work for you until you have the car you're happy with. She even called a few days after I got the car to make sure I was enjoying it. How's that for customer service? A+! More

Ozzy was fantastic. He was friendly, matter-of-fact and accommodating. I ended up with a Mazda 2 Touring and I'm extremely pleased with the price and performance. Seriously though, they worked out a great accommodating. I ended up with a Mazda 2 Touring and I'm extremely pleased with the price and performance. Seriously though, they worked out a great deal considering my lack of credit and age- highly recommended! More

The staff was extremely friendly and helpful. I didn't feel like I was being "sold" on the car, they just presented the facts and let me decide on what worked for me. They worked out a great price for a feel like I was being "sold" on the car, they just presented the facts and let me decide on what worked for me. They worked out a great price for a new 2011 Mazda 3 and made the buying process extremely easy. I also loved the fact that the different employees were all extremely close (cracking jokes and laughing throughout the entire process:) I would definitely recommend this dealership to anyone looking to get a great deal, not feel hassled, and enjoy a little entertainment in the midst of a sometimes not so fun experience- Thank you again so much to Jim and Ozzy- you both were awesome-- and Tony and Big Mike were really great too:) More

I was out looking for a used car. Nothing serious, just beginning the shopping. I usually dread being hunted by the salesmen and try to avoid them at all costs, but Garrett was great. There was no pressure beginning the shopping. I usually dread being hunted by the salesmen and try to avoid them at all costs, but Garrett was great. There was no pressure and he did his best to answer every question I had. My friend even commented on how easy he was to deal with. It turns out buying isn't for me right now, but when the time is right, I'll come back and ask for him. More

I have had a really nice experience with Tustin Mazda. I leased a Mazda 3 and got a really good deal. People were friendly, especiall Ms.Vinnie Cooper and they let me test-drive any car I wanted. Vinnie is leased a Mazda 3 and got a really good deal. People were friendly, especiall Ms.Vinnie Cooper and they let me test-drive any car I wanted. Vinnie is a wonderful lady. She is really helpful and friendly. More

Wonderful experience. Made buying a car an enjoyable process. Jim Feinstein was wonderful from the moment I called him till he handed me the keys. Doing the paperwork with Lori was wonderful. I would process. Jim Feinstein was wonderful from the moment I called him till he handed me the keys. Doing the paperwork with Lori was wonderful. I would recommend this dealer to anyone who wanted a great car and (I got a Mazda2) a really wonderful experience. Everyone at Tustin Mazda made me feel comfortable and I didn't have that awful stressed feeling you get with most dealers. They did exactly what they said they would do with no hidden costs or last minute higher payments are needed. I was not even sure I could get a car with my credit rating yet they made it work and didn't even make that an issue. Cannot praise this dealer enough. Just go and get a car from them, you'll see. More

I was extremely impressed with our customer advocate Vinnie Cooper at Tustin Mazda. Her attention to detail was superb!! Her knowledge of the Mazda CX-9 made our decision much more clearer and of course Vinnie Cooper at Tustin Mazda. Her attention to detail was superb!! Her knowledge of the Mazda CX-9 made our decision much more clearer and of course the deal was done!! Thank you Vinnie, Sandra More