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Tustin Mazda
Tustin, CA
4,606 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,606 Reviews of Tustin Mazda
August 14, 2023
Outstanding customer service and attention was provided when we were shopping for our vehicle. Janell was thoughtful, patient and very informative as we explored different vehicle options. She was very per when we were shopping for our vehicle. Janell was thoughtful, patient and very informative as we explored different vehicle options. She was very personable and professional throughout the entire process, ensuring that we were well informed and felt comfortable with our choice. More
by NTowers
Employees Worked With
Janell Keogh
August 14, 2023
I’d like to express my gratitude to Victor for making my first new car purchase such a delightful and positive experience. His patience, thorough responses to all my questions and detailed explanation of th first new car purchase such a delightful and positive experience. His patience, thorough responses to all my questions and detailed explanation of the car’s functions before I left the dealership were greatly appreciated. Thank you Victor!!!! I’ll certainly be recommending you to my friends and family! More
by Lizzyduarte27
Employees Worked With
Victor Centeno
August 13, 2023
The I had an exceptional experience at this car dealership! From the moment I walked in, the staff was friendly and attentive you can tell the family like culture. Patrick, our salesperson went ab dealership! From the moment I walked in, the staff was friendly and attentive you can tell the family like culture. Patrick, our salesperson went above and beyond on customer service. He was very professional and personable, he was up front with us from the moment of first contact, no gimmicks, he made the purchasing process smooth, I truly appreciated his professionalism and commitment to customer satisfaction. I'm thrilled with my CX-5 car and would highly recommend this dealership to anyone in search of a hassle-free and enjoyable car-buying experience! More
by OSCARQ818
Employees Worked With
Patrick Curnyn
August 12, 2023
Charles was so great to work with. He made the car buying process easy. Everyone we worked with was friendly and helpful. We love our new Mazda! Thank you to everyone at John Patterson He made the car buying process easy. Everyone we worked with was friendly and helpful. We love our new Mazda! Thank you to everyone at John Patterson Mazda! We appreciate you. More
by KIMMCKEE18
Employees Worked With
Charles Pelser
August 11, 2023
I was greeted with a friendly “good morning” from Greg-he was quick to get my service request going. Damien was very professional , had a pleasant personality & handled my service request in a timely manner was quick to get my service request going. Damien was very professional , had a pleasant personality & handled my service request in a timely manner including keeping me updated on my car status. While waiting in the beautiful lounge (coffee maker was the best) , walked in Charles P., (he handled my car purchase back in April,) remembered me and I was greeted with his warm smile & a “hi, good to see you.” This location is why I always brag to family & friends about the great employees Tustin Mazda has. Amazing place!! More
by Nanaroach
Employees Worked With
Greg-check-in Service person, Charles Pelsier, Damian Escobedo
August 09, 2023
Damian is responsive, responsible and knowledgeable. He is a terrific representative of the kind of customer-centric organization Tustin Mazda wants to be. He is a terrific representative of the kind of customer-centric organization Tustin Mazda wants to be. More
by KevinDwyer77
Employees Worked With
Damian Escobedo
August 09, 2023
Elle was the very dedicated customer support staff who I have met in US even compared to other type of businesses. She offered me a newest courtesy car during the transmission replacement, a bottle of water have met in US even compared to other type of businesses. She offered me a newest courtesy car during the transmission replacement, a bottle of water when I was coughing, and even kept a stuff I left behind. She changed my impression on Mazda completely in a positive way. I WILL BE A LOYAL CUSTOMER OF MAZADA FOR SURE. More
by T
Employees Worked With
Elle Cervantes
