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Tustin Mazda
Tustin, CA
4,601 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,601 Reviews of Tustin Mazda
November 28, 2023
Chance was so helpful and a trusted advisor for the buying process of a new vehicle. his knowledge and experience navigating the process was so helpful. buying process of a new vehicle. his knowledge and experience navigating the process was so helpful. More
by Austin C
Employees Worked With
Chance Asue
November 28, 2023
I'm completely floored by the level of customer care that Service Advisor, Tony Mattingly provided. He is truly one of a kind! Immediately, you can tell the difference in how he approaches customer care (eve Service Advisor, Tony Mattingly provided. He is truly one of a kind! Immediately, you can tell the difference in how he approaches customer care (even before meeting, just over the phone too). Tony shows genuine care and concern for your safety and makes sure your needs are met. He operates with the highest level of integrity and comes through on what he says, with anything from the calling you back regarding a key replacement warranty (he was unfamiliar with), the promised time to complete the car, and personally checking the cabin and engine air filters to see if they needed to be changed (although I changed them myself). He is full of warmth and overall the most wholesome service advisor you'll ever meet at a dealership. You won't feel like a dollar sign, you feel like a person that is cared for and can drive off feeling safe! Kudos to Tony! More
by Dung Pham
Employees Worked With
Tony Mattingly
November 21, 2023
All the staff at Tustin Mazda are great! Tony in customer service goes over and beyond with a great attitude. He us a wonderful asset to the company. Tony in customer service goes over and beyond with a great attitude. He us a wonderful asset to the company. More
by Deanne.Carey
Employees Worked With
Tony Mattingly
November 19, 2023
I was absolutely pleased with the service here at Tustin Mazda!!! Elle was amazing to work with and she went above and beyond! Elle is exemplary and is the reason I will be back to have my car cared for ove Mazda!!! Elle was amazing to work with and she went above and beyond! Elle is exemplary and is the reason I will be back to have my car cared for over and over! More
by Taylor
Employees Worked With
Elle Cervantes
November 18, 2023
Josh has been a pleasure every time I come in for maintenance. He's accommodating, helpful, and honest. One of the main reasons I keep coming back is the crew's honesty. They never push for an unnece maintenance. He's accommodating, helpful, and honest. One of the main reasons I keep coming back is the crew's honesty. They never push for an unnecessary service. In fact I know some of my car's parts are wearing out but are still within their useful lifetime, but they don't tell me I have to replace them, which is something I've experienced in other places. They also honor the warranty without hassles. My car needed a major repair recently under warranty and they did it beautifully without any surprise costs or a catch. Tustin Mazda team, your honesty is not going unnoticed. Thank you for your fantastic service. More
by Hamed
Employees Worked With
Joshua Vasquez
November 18, 2023
I give Tustin Mazda a 10 for having a phenomenal car maintenance service crew: everyone is courteous and professional , practice excellent follow-through and communication. Thankyou to the auto technici maintenance service crew: everyone is courteous and professional , practice excellent follow-through and communication. Thankyou to the auto technician for the detailed car video. A special thank you to Elle for her meticulous assistance through the process. I come to the Tustin Mazda dealer because I trust the team. Thank you. More
by mg
Employees Worked With
Auto Mechanic , Elle Cervantes
