Tustin Mazda

I recently had the pleasure of visiting Tustin Mazda Service Center, and I must say it was an outstanding experience from start to finish. The level of service and professionalism exhibited by the entir Service Center, and I must say it was an outstanding experience from start to finish. The level of service and professionalism exhibited by the entire team truly sets this auto service center apart. From the moment I walked in, the staff greeted me with a warm and friendly demeanor. The waiting area was clean and comfortable, providing a welcoming environment while my vehicle was being serviced. The communication throughout the entire process was exceptional. The service advisors took the time to thoroughly explain the issues with my vehicle, providing detailed insights into the necessary repairs. More

"Having purchased my second vehicle from Jim, I can confidently say that my experiences with him have been nothing short of exceptional. Jim goes above and beyond to truly understand the buyer's budget confidently say that my experiences with him have been nothing short of exceptional. Jim goes above and beyond to truly understand the buyer's budget and preferences, ensuring that the recommended vehicle offers the best value for money. What sets Jim apart is his patience and dedication; he never rushes the decision-making process and instead works tirelessly over months to find the perfect vehicle. With Jim's expertise and commitment to customer satisfaction, I have no doubt that I'll be returning to him for my next Mazda purchase." More

Chance is absolutely fantastic. He is very knowledgeable on the entire line up and was crucial to helping me narrow down to what I wanted. He sold me my first car, a Mazda CX-30, an He is very knowledgeable on the entire line up and was crucial to helping me narrow down to what I wanted. He sold me my first car, a Mazda CX-30, and it has been absolute perfect fit for my needs and budget. Can’t recommend him enough. More

Staff are helpful, attentive and caring. The service is efficient and my car us well cared for. The service is efficient and my car us well cared for. More

Everyone is helpful and friendly, Josh always takes great care of my car,thank you Tustin Mazda! care of my car,thank you Tustin Mazda! More

I spent over 2 months looking for a car to replace one that was totaled in an accident. I went to 16 different dealerships in San Diego looking for a replacement, I test drove over 30 vehicles. I saw a M that was totaled in an accident. I went to 16 different dealerships in San Diego looking for a replacement, I test drove over 30 vehicles. I saw a Mazda in a parking lot that I liked and went to a local dealership to test drive one. I went in telling the representative I was just looking for a test drive and there was no chance of me buying that day. After a test drive the “floor manager” and the dealership general manager came to talk with us I told them they were wasting their time quite bluntly but they continued! I saw the car we eventually bought online and took a drive up to check it out, 85 miles away! I told Sammy that I was just looking to take the CX-9 for a test drive and would be in contact if I was interested. He did not pursue a high pressure sale, it was great! I called back a few days later and told him I wanted the car! The purchase was done mostly online and via phone calls. Couldn’t have been easier the finance department was great and easy to work with! To top it off I told Sammy our autistic adult son always loves those commercials when “Santa” brings a car with a bow on it. When we went to pick up the car they had a bow on our car!!! Our son cried for 5 minutes, got it all on video! Just had first service and that went smoothly as well! More

Seamless transaction with Josh. Excellent car buyer service. Highly recommend him to anyone!! :). Tustin Mazda dealership is wonderful! Excellent car buyer service. Highly recommend him to anyone!! :). Tustin Mazda dealership is wonderful! More

Victor is wonderful! He tries to help you find your best car & best deal! He is very understanding with your situation and works around with what you can afford. However, He tries to help you find your best car & best deal! He is very understanding with your situation and works around with what you can afford. However, the financial service lady was not okay. She gets annoyed when you ask her to explain things again, and she threw a tantrum while signing the paperwork. What is this? Kindergartners playing cars? 100% recommend the dealer (aka Victor) but definitely not the financial service lady. More