Tustin Mazda

I spent over 2 months looking for a car to replace one that was totaled in an accident. I went to 16 different dealerships in San Diego looking for a replacement, I test drove over 30 vehicles. I saw a M that was totaled in an accident. I went to 16 different dealerships in San Diego looking for a replacement, I test drove over 30 vehicles. I saw a Mazda in a parking lot that I liked and went to a local dealership to test drive one. I went in telling the representative I was just looking for a test drive and there was no chance of me buying that day. After a test drive the “floor manager” and the dealership general manager came to talk with us I told them they were wasting their time quite bluntly but they continued! I saw the car we eventually bought online and took a drive up to check it out, 85 miles away! I told Sammy that I was just looking to take the CX-9 for a test drive and would be in contact if I was interested. He did not pursue a high pressure sale, it was great! I called back a few days later and told him I wanted the car! The purchase was done mostly online and via phone calls. Couldn’t have been easier the finance department was great and easy to work with! To top it off I told Sammy our autistic adult son always loves those commercials when “Santa” brings a car with a bow on it. When we went to pick up the car they had a bow on our car!!! Our son cried for 5 minutes, got it all on video! Just had first service and that went smoothly as well! More

Seamless transaction with Josh. Excellent car buyer service. Highly recommend him to anyone!! :). Tustin Mazda dealership is wonderful! Excellent car buyer service. Highly recommend him to anyone!! :). Tustin Mazda dealership is wonderful! More

Victor is wonderful! He tries to help you find your best car & best deal! He is very understanding with your situation and works around with what you can afford. However, He tries to help you find your best car & best deal! He is very understanding with your situation and works around with what you can afford. However, the financial service lady was not okay. She gets annoyed when you ask her to explain things again, and she threw a tantrum while signing the paperwork. What is this? Kindergartners playing cars? 100% recommend the dealer (aka Victor) but definitely not the financial service lady. More

Chance made the entire car purchase process a pleasure. We were impressed by his straightforwardness and knowledge. He was insightful on how to get the most for our money. Chance was responsive when asking We were impressed by his straightforwardness and knowledge. He was insightful on how to get the most for our money. Chance was responsive when asking questions over the phone or text. He also added the human touch to the process making it pleasant vs just another transaction. The dealership at Tustin Mazda was top notch. More

Dealership was awesome! Everyone there was super friendly and cooperative. Especially Javier Carvente, who helped us out a ton from the moment we stepped out of our car to w Everyone there was super friendly and cooperative. Especially Javier Carvente, who helped us out a ton from the moment we stepped out of our car to when we finalized everything for the car, he was very cooperative and helpful with us all the way through, thank you! I highly recommend coming to this dealership if you’re wanting to buy a car. More

Excellent quality, speed of service, and customer service. I love coming to see Elle to look out for my car. service. I love coming to see Elle to look out for my car. More