Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tustin Mazda
Tustin, CA
4,602 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,602 Reviews of Tustin Mazda
November 06, 2022
I have been coming here for years to service my Mazdas and this is the only dealer I trust with my car. Elle is awesome! She’s professional, friendly, welcoming and she is always willing to help. I apprec and this is the only dealer I trust with my car. Elle is awesome! She’s professional, friendly, welcoming and she is always willing to help. I appreciate that over the years, if I ever had any questions or concerns, she has always taken the time and care to answer or help. It’s always a pleasure to work with her because I know I am in good hands. More
by Trisha
Employees Worked With
Elle Cervantes
November 06, 2022
It was a great experience! We came to buy a car and after 2 hours we left in a new car. Everything was processed quickly. Victor is a competent specialist, explained everything We came to buy a car and after 2 hours we left in a new car. Everything was processed quickly. Victor is a competent specialist, explained everything in detail and told, arranged a test drive, twice. The waiting areas in the car dealership are super, the coffee is delicious! Thanks! More
by 7432130
Employees Worked With
Victor Centeno
November 05, 2022
Loved my experience so much! Javier was the gentleman who helped us and he made us feel heard and he was so understanding as to what we were looking for. I am so happy with the s Javier was the gentleman who helped us and he made us feel heard and he was so understanding as to what we were looking for. I am so happy with the service we received from this dealership we will definitely tell all our friends and family to go to this dealership for any future plans of buying a car! Thank you Javier you were outstanding!!! More
by Daniellamr8
Employees Worked With
Javier Carvente
November 05, 2022
Amazing! Mr. Javier was really nice about everything. My family is originally from Europe, he was always very patient with us and answered all of our question Mr. Javier was really nice about everything. My family is originally from Europe, he was always very patient with us and answered all of our questions regarding the buying process. More
by Karolina Divisova
Employees Worked With
Javier Carvente
November 04, 2022
Brought my newly purchased Mazda 6 in for a diagnostic for engine issues. From the moment I stepped into the service department,Tony’s customer service and attention to detail was impeccable. My vehicle w for engine issues. From the moment I stepped into the service department,Tony’s customer service and attention to detail was impeccable. My vehicle was serviced to my satisfaction, in a timely manner. I received a video from the technician working on my car, detailing the service that was done showing me what was taken care of. Awesome! More
by Kellie
Employees Worked With
Elle Cervantes, Tony Mattingly
November 02, 2022
Everyone at this dealership is always courteous and helpful. There is an excellent “vibe” as soon as you enter the building! I feel like the team members genuinely care about giving exceptional service helpful. There is an excellent “vibe” as soon as you enter the building! I feel like the team members genuinely care about giving exceptional service and it shows. More
by Nancy
Employees Worked With
Elle Cervantes, Damian Escobedo
November 02, 2022
The salesman Charles Pelzer was a very good host. When we got to the dealership he greeted us with a big smile had the vehicle wasvready for us to see. The processing of the paperwork was fast and ea When we got to the dealership he greeted us with a big smile had the vehicle wasvready for us to see. The processing of the paperwork was fast and easy no back and forth trying to haggle numbers, straight to the point. Financing was the same fast and easy made my experience in buying a vehicle very pleasant not like the other dealership we dealt with in the past your in there three to four hours making a deal on the vehicle. Our experience at Tustin mazda is a 10. More
by Abince3
Employees Worked With
Charles Pelser
October 31, 2022
This was my first experience going shopping for a car at dealerships. I cant thank Chance enough for making the whole processs enjoyable especially after my first experience at a different dealership a week dealerships. I cant thank Chance enough for making the whole processs enjoyable especially after my first experience at a different dealership a week prior. He was very knowledgable and was patient in answering all of my questions. 5/5 experience. Will definitely refer all my friends and family to Tustin Mazda :) More
by laynah!
Employees Worked With
Chance Asue
October 31, 2022
Customer service is so friendly and genuine! Kevin and Rossi helped me recently with my new vehicle purchase and were very determined in helping me find the right one. Couldn’t be happier with h Kevin and Rossi helped me recently with my new vehicle purchase and were very determined in helping me find the right one. Couldn’t be happier with how I’m treated whenever I visit Tustin Mazda for purchases or service. More
by Brandon Stoffregen
Employees Worked With
Kevin Keogh, Rossi Benavente
