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Tustin Mazda

Tustin, CA

5.0
4,575 Reviews
At Tustin Mazda, original home of John Patterson's OC Auto Team family, our goal is t is to bring you the best product at a fair price, presented to you with respect, friendship, and courtesy. We are a highly ranked Mazda dealer in California and have won countless awards. We only mention it here, so that you can be assured you will have an excellent buying experience. Our Service and Parts department are second to none and we sell the largest volume of used cars in Orange County. We would cherish the opportunity to earn your business.
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28 Auto Center Drive

Tustin, CA

92782

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Showing 4,575 reviews

May 01, 2024

Chance Asue Was so amazing and very personable as was Debbie in finance. They both answered all of our questions about the leasing process More

by Noeller96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Asue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie in finance
May 02, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

May 02, 2024 -

Noeller96 responded

We love our new Mazda CX7 in the Mazda Red

April 30, 2024

I drive 2 hours to have my car serviced at Tustin Mazda. Customer service is outstanding and I really enjoy working with Tony. He kept me well informed and listened to my concerns. I certainly will return! More

by lane.dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 30, 2024

Tustin Mazda provided the best customer service that I have ever experienced in all my years, From the moment I called to ask questions regarding a car and through the entire process of my purchase all we More

by Davidrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janell Keogh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 26, 2024

Jim Feinstein is FABULOUS at customer service and we really enjoyed working with him. He gave us a reasonable deal for the new car and our trade-in so we didn't have to haggle. He was patient and took t More

by MAC
Recommend Dealer
Yes
Employees Worked With
Jim Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Tony continues to be the best in service. Always there now for 4 years now to give me the very best in customer satisfaction. Thank you again Tony. Your the best. More

by Pmetz949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you over the years. It is our honor to do so!

April 25, 2024

Service is prompt and staff is great. Communication done throughout visit. Elle is fantastic, highly recommend. More

by Nclink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 20, 2024

Chance made the car buying process easy and fun! He’s knowledgeable, personable and professional. I appreciated how transparent and straightforward he was regarding price; he was also genuinely inte More

by hokansaan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Asue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 20, 2024

Service department is well run and Elle Cervantes is an excellent service advisor! Would recommend for any Mazda service. More

by jevenson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 20, 2024

Elle is always very responsive to our concerns. Services are always quick. I appreciate the mechanic video explanation More

by Mrsgonzogang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 18, 2024

Like all dealerships very expensive. But friendly, clean, usually done in good time. I do like the videos reviewing the work they are doing. More

by Raquel1234angels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

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