Tustin Mazda

Tustin Mazda really helped me to see that car salesmen arent always bad. Everytime I have ever gone anywhere else I have always had a bad experience and felt like i was being ripped off or pushed into som arent always bad. Everytime I have ever gone anywhere else I have always had a bad experience and felt like i was being ripped off or pushed into something. Shaun is a spectacular person which makes him a great car salesman that is why I am leaving this rating. Another thing that doesnt surprise me as Tustin Mazda being so acredited is it wasnt a four hour proccess it maybe took an hour and a half if that. Thanks to Tustin Mazda and Shaun McCray I have a different look on car dealerships and their sales department. I highly recommend Tustin Mazda. More

What can I say about Tustin Mazda that hasn’t already What can I say about Tustin Mazda that hasn’t already been said? They get it....... I can't thank them enough for a hassle/stress free experience. What can I say about Tustin Mazda that hasn’t already been said? They get it....... I can't thank them enough for a hassle/stress free experience. I visited a slew of so called mega dealers, you know the guys....we can't be beat!!!!!! I was so tired of the multiple layers... Salesmen, Floor Managers and Closers each one more important than the last, blah-blah-blah. Tustin Mazda may not be the biggest but they are the best! Jesus and Jeff are a great team; they care about you and what you need. To them you’re a customer not a conquest, like those so called mega dealers look at you. By the way... how many of those xxxxxxxx have closed their doors because they only live for today! Tustin Mazda works hard to make your experience a memorable one; they understand the importance of customer satisfaction. Being a small business owner myself I can relate to them, it's all about service and customer approval. Do yourself a favor and give them chance to earn your business, you won’t be disappointed. Steve S More

I went to this dealership because I lost my keys about a week prior to 11/6/2009. I inquired about a new key and came to find that a new one would cost close to $300! I'm freaking out because I had no money week prior to 11/6/2009. I inquired about a new key and came to find that a new one would cost close to $300! I'm freaking out because I had no money for this and no means of getting it anywhere else. I talked to Jeff, one of the sales managers and told him my complicated situation. Not only did he completely understand and gave me a new key, but also the remote, programmed it for me, provided lunch, and washed my vehicle when everything was done! Every one was soooooo cool. Louis in Parts, Ruben in Service, Brandon in fleet sales, and of course Jeff the sales manager. I hope you guys realize that my car would have sat in that spot for at least a month if your team wasn't so kind. I can't thank you enough! I don't care where you live, buy your vehicle from this dealership. It's worth it, trust me. Adam More

My wife and I would highly recommend Tustin Mazda. Because of the lack of inventory in the Bay Area, we elected to travel to Orange County to purchase the vehicle. Jesus picked us up from the airport Because of the lack of inventory in the Bay Area, we elected to travel to Orange County to purchase the vehicle. Jesus picked us up from the airport (child/car seat and all) and took us to the dealership. The condition of the vehicle was as-described if not better and there were no unpleasant surprises. Had my wife and I not deliberated on the purchase and had roof racks installed on site, we could have been in and out within about an hour. Jesus and Jeff were extremely accommodating and made our purchase a pleasant experience. Again - excellent job by the staff at Tustin Mazda. More

I have nothing but good things to say about Tustin Mazda. Our salesman, Joe Rosales was very pleasant and fun to deal with. He knew a lot about the vehicle I purchased, and did not try to sell me a vehicle Our salesman, Joe Rosales was very pleasant and fun to deal with. He knew a lot about the vehicle I purchased, and did not try to sell me a vehicle or options which I did not want. The price was fair, particularly when the quality of the vehicle is considered. The paperwork was done quickly but thoroughly by Francisco. Despite it being relatively late, Joe took quite a bit of time to teach us about the car. Overall, I had a great experience and would recommend Tustin Mazda. More

Purchased a CX-9 from Tustin Mazda. Great experience. I've purchased 12 other cars in my life from lots of different dealers. The sales person at Tustin Mazda, Marcos Rodriquez, had great product knowled I've purchased 12 other cars in my life from lots of different dealers. The sales person at Tustin Mazda, Marcos Rodriquez, had great product knowledge, the people there are "car guys" who seem to enjoy being in the car business and knowing about what they sell. As a note, at a different dealer, among a host of other mistakes the sales person couldn't tell the difference between an '09 and a '10 model on his lot, I had to point it out. At Tustin there was no pressure at all. Very friendly. They explained what factory rebate programs were currently running. Got a great deal and will go back and talk to them about my next car. I would highly recommend this dealer! More

Brandon was the sales person we dealt with and he did an excellent job. Brandon was not just looking out for himself and trying to make money but was looking out for our interest and the best deal. He was v excellent job. Brandon was not just looking out for himself and trying to make money but was looking out for our interest and the best deal. He was very thorough in all areas, pricing,features,maintenance etc. He was friendly, funny and very nice to work with. I am definately going to refer all my friends and family to Brandon and Tustin Mazda. It was a great experience! More

I recently went through the rigamarole of the cash for clunkers program, and I wound up buying a Mazda 3 for two reasons. Foremost, Shaun McCray at Tustin Mazda was a good salesperson and represented Mazd clunkers program, and I wound up buying a Mazda 3 for two reasons. Foremost, Shaun McCray at Tustin Mazda was a good salesperson and represented Mazda well. He sold me on the car. Second, the salespeople at the other dealerships I looked at were less impressive. When one guy was driving me off the lot for a test drive, and he was all hunched over the wheel and squinting, I thought "You look like you should be driving this car, not me." A Toyota salesman actively tried not to sell me cars. "You don't want to see the Scion, because the Scion is what the Scion is. I'm not going to discount it, so you don't want to see it." No kidding! Shaun McCray at Tustin Mazda didn't break out any magic tricks or get the car up on two wheels or anything. He was a nice dude who showed me the car I wanted to see, and explained why he thought it was the best car for me. It isn't rocket science, but you'd never know that from visiting some of the other dealers in the Tustin Auto Mall. More

We visited 2 other Madza Dealers and I have to say save your time and visit Tustin first and ask for Joe Rosales. Purchased Mazda3 s Sport 5 Door. Selected this car over Subaru Outback Impreza, Honda Civ your time and visit Tustin first and ask for Joe Rosales. Purchased Mazda3 s Sport 5 Door. Selected this car over Subaru Outback Impreza, Honda Civic and Toyota Camry. The current interest rates another big factor. More

Joe Rosales was our salesman. He was pleasant, helpful and fun to deal with. He was able to put me into a 2010 CX9 when I thought I'd have to buy a 2009. Joe went the extra mile for me to make the deal and fun to deal with. He was able to put me into a 2010 CX9 when I thought I'd have to buy a 2009. Joe went the extra mile for me to make the deal and I truly appreciate all his efforts. I would definitely recommend Tustin Mazda and Joe Rosales!! Thanks for everything. More