Tustin Mazda

I bought a 2011 Mazda 3. Vinnie was awesome....really easy going, not pushy, slick or slimy. I got good treatment all around and a good price. When we discovered a very small scratch on the car I was g easy going, not pushy, slick or slimy. I got good treatment all around and a good price. When we discovered a very small scratch on the car I was going to buy they had the body shop buff it out but since they weren't 100% satisfied with the result they just found me another one - I picked it up the next day. More

We went in to purchase a new CX-9. Our Sales Associate Drazen met us at the door and was very courteous and respectful throughtout the entire transaction. He was very accommodating in addressing all of my Drazen met us at the door and was very courteous and respectful throughtout the entire transaction. He was very accommodating in addressing all of my wifes questions and concerns. After we made the purchase, he sat with us and went through the car manual, and then walked around the car with us and showed us how everything worked!! I have never had such a positive car buying experience in my life. Mr. Patterson, the owner, has a great and enthusiastic work force behind him. Go meet Drazen and the crew at Tustin Mazda!! More

I first must say it says something when the owner of the dealer is as active in a deal as any other salesman on the floor. Very impressive, and speaks volume as to what kind of quality people are at Tustin/ dealer is as active in a deal as any other salesman on the floor. Very impressive, and speaks volume as to what kind of quality people are at Tustin/OC Mazda. I feel I got a killer deal on a 2011 Mazda3 Hatchback, with far more options I had originally looked for, at roughly what I had figured (money wise) on a "stripped down" model. The customer service was great, continuously making sure we had everything we needed, and knew when to walk away so I can talk it over with my father. John and Jim were not pushy at all, and were very transparent in every aspect of the deal- from trade in to finance. I would highly recommend this dealer, and can honestly say I hope this is one dealer I would love to see expand and grow. More

The customer service is absolutely fantastic. The employees are very friendly, yet they don't crowd you in any way. Everyone from sales to financing was very honest and straight forward and didn't t employees are very friendly, yet they don't crowd you in any way. Everyone from sales to financing was very honest and straight forward and didn't try to play any games. You read everywhere that car buying is such a frustrating experiencing, but when I came here, it was the exact opposite - you will actually ENJOY the process of buying a car. In terms of pricing, I don't think it could get much better. There was no "let me check with my sales manager" for 3 hours, haggling. Through the Costco program, it's simple - they sell you the vehicles at invoice - not a penny more. I highly recommend this place to anyone looking to get a new Mazda. Save yourself the hassle and save yourself some time by going here first before any other dealer. More

Jim Feinstein was great to work with! He and John Patterson both made my wife and I's car buying experience great. We had been to another dealer that was very aggresive and I took that experience to Patterson both made my wife and I's car buying experience great. We had been to another dealer that was very aggresive and I took that experience to be somewhat of the norm, but my time with Jim at Tustin Mazda was relaxed and he got us a great deal on a new car for my wife. Thanks So Much! Erik and Kelly More

The atmosphere at the dealership was great. The staff was friendly and I received a good price. Not a big haggler when it comes to price, but I did do my homework and thought that I had a good deal and w was friendly and I received a good price. Not a big haggler when it comes to price, but I did do my homework and thought that I had a good deal and was sold on how I was treated. They earned their money and made it one of my best car buying experiences. If all goes well with the SUV I bought I will be taking my son to this dealership to get his first new car when he graduates from college. More

After doing a lot of shopping around I came into Tustin Mazda to purchase a CX-9. I had been emailing Jim and Ozzy and they were very professional and eager to earn the business. It was because of their pr Mazda to purchase a CX-9. I had been emailing Jim and Ozzy and they were very professional and eager to earn the business. It was because of their professionalism that I decided to come in and work with them. The whole buying experience was great from beginning to end. Lori in financing was so nice and made the paperwork go fast. Jim, Ozzy, Lori and I sat in the office after and talked for about 10 minutes afterwards and I never had that experience at a dealer before. Tustin Mazda really gets it and understands how to treat their customer and I will highly recommend them to anybody that wants a Mazda. I could not be happier with my whole experience and was really happy to go to a dealer where the people were genuine and great to work with. Thank you Jim, Ozzy and Lori! More

I had found the inventory of used cars online at OC Mazda.com and within a few hours was visiting the Tustin dealership with a specific car in mind. Janice was helpful and friendly and was able to answ Mazda.com and within a few hours was visiting the Tustin dealership with a specific car in mind. Janice was helpful and friendly and was able to answer most of my questions. This was in stark contrast to another Orange County Mazda dealership where the bothersome "traditional" linear pressure salesmanship was in full force. I was able to take a test drive within minutes, and before the day was done I had decided to purchase the Mazda 6. Purchasing a vehicle is a major event for a person, and Tustin Mazda understands that friendly service added to a quality product makes for good sales. More

We met with Drazen Canjuga while window shopping. He was very helpful in introducing us to the CX-9, explaining every detail and answering all our concerns. We went back and traded our ML320 Mercedes and go very helpful in introducing us to the CX-9, explaining every detail and answering all our concerns. We went back and traded our ML320 Mercedes and got more options on this vehicle I ever imagined. The drivers side mirror does have a vaibration problem which Drazen is working very hard to resolve and we appreciate his concern. Drazen made this pruchase a very smooth transaction. Everyone at Tustin Mazda is very friendly, helpful and best of all, we never felt any pressure. We are extremely satisfied with our CX-9 and are looking forward to a long happy relationship with it. Anyone shopping for a luxury, practical SUV/Crossover vehicle should not pass up the opportunity to check this vehicle out. I think you will be very impressed. We highly recommend Drazen Canjuga at Tustin Mazda. More

I went into this dealer looking to lease a new Mazda3. The Sales Professional, Drazen Canjuga, did a great job explaining the ins and outs of the car. He was very knowledgeable about what he was talking a The Sales Professional, Drazen Canjuga, did a great job explaining the ins and outs of the car. He was very knowledgeable about what he was talking about. He was very respectful and was not trying to pressure me in anyway to purchase the car like most car dealerships do. He never made me feel uncomfortable and handled his job with professionalism. Once the price was agreed to, the paperwork was completed in an efficient manner. I would definitely recommend others to check out this dealer if you are in the market for a new Mazda. More