Tustin Mazda

Buying a new car tops my "least favorite things to do" list. Jeff Lesniak made our experience at Tustin Mazda a positive one. Thanks to Jeff, Sheryl, and Mike...we are satisfied buyers! Jeff was fri do" list. Jeff Lesniak made our experience at Tustin Mazda a positive one. Thanks to Jeff, Sheryl, and Mike...we are satisfied buyers! Jeff was friendly, responsive, and professional throughout the process. He followed through on a timely basis and was knowledgeable. More

First and foremost, the BEST DEALER IN SOUTHERN CALIFORNIA! Here was my situation: I went to numerous dealerships that kept declining me, not because i had bad credit, but because i had 1 vehi CALIFORNIA! Here was my situation: I went to numerous dealerships that kept declining me, not because i had bad credit, but because i had 1 vehicle already in my name with my father as a co-signer and informed all dealerships that he was going to be taking over the payments. I didn't want to be taken off of the lease because i didn't want to go through the hassle and wanted to do my best to help my dad out. Well, when i thought all hope was loss, Tustin called me and said they would like to try to help me out. I thought i'd give them a shot and the service when i walked in was exceptional! Everybody there treated me as if i were a family member! I wasn't there very long and they said i could take the car home that day and wait for an answer to see if the banks approve. Jim(sales associate) called me this morning and said i got APPROVED! I was so happy and could not ask for another dealership to work with! Jim, Eric and Heidi all have great personalities and are willing to do all they can to help anyone out! It didn't really feel like i was at a dealership to be honest. It felt like i was working with my family members that were trying their best to help me out! I could not ask for more and i will definitely spread the word to EVERYBODY!!!!!!!! :) More

Jeff Lesniak was incredibly personable, knowledgeable and helped me purchase the perfect car. Mazdas are very reasonably priced for the quality you receive, and the current 0.0% APR deal is irresistable. I w helped me purchase the perfect car. Mazdas are very reasonably priced for the quality you receive, and the current 0.0% APR deal is irresistable. I will recommend Tustin Mazda and Jeff to all of my friends and family. More

Jeff Lesniak and Tustin Mazda made our car buying experience a dream. Honestly, I had no idea it could be so nice. We went to 5 other dealers (3 Toyota, 1 Hyundai, and 1 Honda) and none were as helpf experience a dream. Honestly, I had no idea it could be so nice. We went to 5 other dealers (3 Toyota, 1 Hyundai, and 1 Honda) and none were as helpful, as patient, or as honest as Tustin Mazda. Jeff wasn't pushy in his sale - he was there to help us through the selection process and not just to send us home with a Mazda. It was our confidence in Jeff and the integrity with which he conducted himself that made our choice easy. We are proud to have bought a car from Jeff and Tustin Mazda. They set the standard for what car selling should be. More

My father purchased a car for my daughter for graduation and by far we both said that this was the best car buying experience either of us has ever had. Both John Patterson and Jim Feinstein ( and everyone and by far we both said that this was the best car buying experience either of us has ever had. Both John Patterson and Jim Feinstein ( and everyone else there ) were great knew exactly what we were looking for and exactly within our budget no over selling no hard sales just a great honest enjoyable time THANK YOU THANK YOU THANK YOU More

I requested an internet quote from Tustin Mazda, and got an immediate response with an invitation to visit the dealership. There was just enough communication - I wasn't getting emails from several differen an immediate response with an invitation to visit the dealership. There was just enough communication - I wasn't getting emails from several different people (which happened at other dealerships), and I was ignored. We quickly arranged a time for me to test drive a car and when I got there Jimmy was ready for me, with the vehicle, a Mazda5 6-speed in the color that I requested, waiting for me to test drive. Jimmy walked me through the entire car before we got in: features, benefits, how to make adjustments - he was very well informed about the car. Test drive was great, there was no rush and he offered for me to keep driving as long as I needed to decide. This was my second test of this car, and I was sold once I got my hands on the manual version. We quickly worked out a price (no long waiting around, no big sales pressure), got my financing in order, trade price worked out (I was offered $500 more than the two other dealerships I took the car to) and I was headed into financing! The financing woman was great (Laura?), I signed my papers, and by that time my car was clean and ready to pack up and drive home! I have a local Mazda dealership, but I was willing to drive an hour because the service at Tustin from the first email was superior to any other dealership I had communicated with. I feel like I've joined the Tustin Mazda family - I can't wait to drive down one Saturday afternoon with my family for the weekly BBQ and to have my car washed! More

Don was very helpful, and was not "pushy" at all. He listened to our needs and made it very comfortable for us to trust him. Many times, I have gone to a dealership, where they judge you by your all. He listened to our needs and made it very comfortable for us to trust him. Many times, I have gone to a dealership, where they judge you by your looks, whether I had money and if I was going to qualify for a loan because of my age. But Don did not judge me nor did he ever mention about payment or loan until we looked at cars together to find the right fit and test drove it. If he ever came upon a question that he did not know, he went out of his way to find out for us. He let us know what he was doing everytime so we were on the same page. He was energetic and I could see he was enjoying having fun finding the right car for me too. I kept telling me that it was ok to spend the time and look at other cars, other models because this was going to be my car, so he would just sit back and wait while I looked until I had a question, instead of getting all close and trying the "sale" the greatness of the cars. Overall: couldnt have asked for a better dealer to work with. Thank you Don. More

The sales staff at Tustin Mazda were helpful yet not too pushy. They all seem to very familiar with the Mazdas they sell. It dealership itself appears to be a friendly place especially on Saturdays! Jeff, o pushy. They all seem to very familiar with the Mazdas they sell. It dealership itself appears to be a friendly place especially on Saturdays! Jeff, our primary salesman, showed us several models and was very knowledgable about each one. Garret took us on our first test drive and was very personable and easy to talk to. Vinnie helped us when we came back to buy our Mazda 6 Touring Plus and walked us through the entire Smart Start Guide, took us on a tour of the facility so we would know where to go for any service work and helped me link up my cell phone to the Bluetooth system. More

Jeff was very friendly and easy to work with. He was not pushy at all. It was a very relaxed atmosphere. The price was very good. pushy at all. It was a very relaxed atmosphere. The price was very good. More

We were looking for a fully loaded 2010 CX9 with low miles. We are from San Diego, but the only one available at a dealership in SD was at Westcott Mazda and they were unwilling to compromise on price. miles. We are from San Diego, but the only one available at a dealership in SD was at Westcott Mazda and they were unwilling to compromise on price. The salesman ended up being rude and said we were too far apart to make ends meet so we ended the discussion. Fair enough. So after searching around the internet, Tustin Mazda had the same car available for $2k less than in SD. My initial phone discussion was with Garrett who was super friendly, knowledgeable, responsive, and accommodating. I asked if he could install a DVD player and certify the car which he was happy to do. The next day, I drove to Tustin Mazda, checked out the car, and put down a deposit since my wife was not available to come to the dealership that day (Wed). The car was supposed to be ready Saturday evening. On Thursday, another CX9 that was the same year, options, and miles became available at their dealership that was about $1300 less expensive than the one I had reserved. While initially concerned that I was stuck in the deal I had already made, Big Mike immediately agreed to either sell me the less expensive car or price match on the one I had already selected. Because the car I had already chosen had been prepped, Mike agreed to price match. I think the integrity and ethical treatment I received with price matching on a deal that was partway done was outstanding! So many dealerships have shady business practices that it was a pleasure to deal with friendly, knowledgeable, AND ethical people who will treat you right. I would highly recommend anyone doing business with Tustin Mazda and will recommend them to my friends. They saved me $3,000 compared to the lousy dealership in San Diego! And to boot, the car ended up being ready a day early so we picked it up Friday evening. Could not have asked for a better experience! More