Tustin Mazda
Tustin, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,576 reviews
What an awesome surprise! I absolutely HATE car shopping. I dread dealing with sneaky salesmen trying to take advantage of me. I have walked away from many dealerships in disgust. Not so with Tustin Mazda. I I dread dealing with sneaky salesmen trying to take advantage of me. I have walked away from many dealerships in disgust. Not so with Tustin Mazda. I contacted several dealers via the internet to express my interest in a Mazda 6. James Feinstein of Tustin Mazda contacted me almost immediately. His quote was extremely competitive and he clearly wanted my business. I drove to the dealership, completely anticipating some hidden costs or other underhanded stuff. No Way! James and his staff were extremely friendly and accommodating to my wife and I. They completed all of the paperwork in no more than 1 1/2 hours. No funny business. My only surprise was how awesome James and the folks at Tustin Mazda made the experience. I love my new car and I love this dealership. Thanks again to James Feinstein at Tustin Mazda. More
OC Mazda has been great, I just bought my second car from them. The saleman who I bought my car, Jeff, arranged for his staff to stay late to close the deal. I have been very impressed with the quality of se them. The saleman who I bought my car, Jeff, arranged for his staff to stay late to close the deal. I have been very impressed with the quality of service and commitment that Tustin Mazda has consistently delivered. More
My husband andI picked up our new Miata last with great excitment. We have purchased a few cars in our lifetime; however this experience was one of the best we have had. We appreciated the dealers willin excitment. We have purchased a few cars in our lifetime; however this experience was one of the best we have had. We appreciated the dealers willingness to listen to what might make your dealership better and their personal attention to our desire to get the car we wanted as well as the price and service level we wanted. Shaun McCray did a great job. He listened to our needs, did not push us or rush us into anything and made sure that what he said he would do – he did. His attention to detail and his relationship with your team made the process go smoothly and quickly. We love our car…at the end of the evening we had a Miata, our Miata book, and at our request, Shaun took photos us with our trade-in and our new Miata. We saved for a long time to buy the Miata and we will enjoy it even longer. More
I was unsure whether or not to purchase a car but after going to Tustin Mazda, the friendliness and comfort that i experienced sold me. Sammy was very easy going and knowledgeable about the vehicles on the going to Tustin Mazda, the friendliness and comfort that i experienced sold me. Sammy was very easy going and knowledgeable about the vehicles on the lot which made buying a car easy. I was unsure about the price, however Sammy assured me that he was giving me the best price. He was there through every step of the way and i appreciate all the work he's done for me. I bought the car 2 weeks ago and i have to say that Mazda was a great experience and i would,and already have, recommend this dealership to my friends. More
I have a construction company and have bought many trucks and cars over the past 20 years and found the experience of purchasing a car at Tustin Mazda to be as good if not better than any purchased vehicle. and cars over the past 20 years and found the experience of purchasing a car at Tustin Mazda to be as good if not better than any purchased vehicle. My sales person ( Vinnie ) made this purchase an easy and pleasant experience. She was very informed and was helpful throughout the whole process. The Team of Vinnie, Big Mike and even John Patterson ( owner ) I highly recommend to any other people who are looking to purchase a Mazda vehicle More
On our visit to Tustin Mazda last weekend, we were really only interested in driving a CX9, because we were evaluating it compared to the Honda Pilot. My husband really loved the look of the car, and sat in only interested in driving a CX9, because we were evaluating it compared to the Honda Pilot. My husband really loved the look of the car, and sat in all the various seats. We were helped by Lavinia, "Vinnie", Cooper. We asked if we could drive one of the slightly used vehicles and she said "sure". She was so good at pointing out all the safety features that the Grand Touring model had, that I was getting more and more sold on this car. We do not normally buy a brand new car, although the financing options were very attractive, so we started asking about the slightly used vehicles that were available. She showed us all that were on the lot, even the brand new ones that had the different color combinations. There wasn't a perfect car on the lot that met our needs and wants, but she took our phone number and said she'd look around. By Tuesday, she called and had found the perfect pre-owned CX9 in the perfect colors. I just returned from the lot and I couldn't be any more pleased with the whole experience. She is a true professional. I've bought a lot of cars in my 61 years, and this experience couldn't have gone any better for us. More
Over the years I have bought, sold, and traded many many cars. My experience with Tustin Mazda in general and with their sales associate Shaun McCray specifically, is by far and away the BEST experience th cars. My experience with Tustin Mazda in general and with their sales associate Shaun McCray specifically, is by far and away the BEST experience that I have ever had with a dealer. Not only did they give me the best price possible without haggling, they bent over backwards to make sure that my experience was a friendly, positve, and human one at every turn. Yes, these guys want to sell cars, but they also are committed to making the transaction more positive, friendly, and relational than the typical dealership. Thank you Shaun, John, and Veronica for making my car purchase a pleasure, rather than a negative event and a tedious chore. I will recommend you to anyone I know looking to purchase a car. You folks are the best! More
Great buying experience, salesperson and dealer found the model and color we wanted quickly and completed purchase in a very timely manner. Thank you, Tustin Mazda. model and color we wanted quickly and completed purchase in a very timely manner. Thank you, Tustin Mazda. More
Dealer's response when negotiating the car was very unprofessional and rude. Here is my last email followed by his response. "Okay, retail on an excellent is $19,500 and wholesale is only $15,000 s unprofessional and rude. Here is my last email followed by his response. "Okay, retail on an excellent is $19,500 and wholesale is only $15,000 so I feel as though $18,000 is a fair price for the vehicle. Notwithstanding, due to my own budget constraints I cannot go any higher than $18,000 and if you cannot sell the vehicle for that price it appears that we will be unable to business. Regardless, thank you for your time and consideration." Shaun McCray's response: Well we obviously didn't get it for wholesale and I'm not selling something for a loss that would absurd. I gave you the break down and as usual its never good enough for the customer. So go to an auction, look at a hundred jeeps, and purchase one for wholesale if your lucky. Recondition it. Take out the dents and dings. Put on brakes and smog and safety it spend some money on advertising and sales guys then set the price very competitively and when someone calls you can sell it for $20 less than you own it. Then YOU can be a car salesman. IF THEY CAN'T PROFIT THEY DONT GIVE A **** ABOUT YOU! More
This was the very best experience I have ever had in purchasing a car! It was easy and fun! The team at Tustin Mazda is amazing. They had every detail covered and made us feel like royalty. Jim was the purchasing a car! It was easy and fun! The team at Tustin Mazda is amazing. They had every detail covered and made us feel like royalty. Jim was the best car salesperson I have ever seen. He knows the cars inside out, very personable, and made sure everything was absolutely perfect! More