Tustin Mazda

Jim is an outstanding salesman! I love my new CX-50! It’s our 6th car leased or purchased from Patterson dealerships!! I love my new CX-50! It’s our 6th car leased or purchased from Patterson dealerships!! More

Jim Feinstein sets the bar extremely high. He and the team he has assembled and trained are outstanding. I sold Cadillacs at Bland Cadillac in Houston in the late seventies and I achieved a Cr He and the team he has assembled and trained are outstanding. I sold Cadillacs at Bland Cadillac in Houston in the late seventies and I achieved a Crest Club recognition in 79 in my first year. With that background I think it gives me a better platform from which to evaluate and appreciate great service and sales'. Jim has sold me 6 cars in 12 years or so, another one for my son, a Miata, and 2 CX-5s used for my nephew. My eldest son bot his own used Mazda 3 and that's about it. Jim's attention to all aspects of thte sales experience is as good as it gets. When coupled with John Patterson's great service department and the whole team approach that both John Patterson and Jim Feinstein have entirely embraced. Being a bit old school I appreciate how everyone at the dealership delivers on Mr Patterson's comittment to total client experience. The service team delivers as does the after sales team and members of the after sale team, ie.finance, after sale products and warranties. It must be great because I keep coming back to this particular Maxda dealership and to Jimmie Feinstein in particular. He has been with John Patterson for 21 years and goes above and beyond every day with every client. My wife recently had a stroke which resulted in our need to elimainate at least her car , a cx-30 which she loved. Jim very thoughtfully showed us a cx-50 hybrid in susie's colors. That level of awareness typifies Jim's attention to details and how Susie must feel losing the ability to drive. We wrapped a three car deal up, using the difficult circumstances to get into our first hybrid doubling our MPG, using our paid off CX-9 and the Cx-30 which had much more recently been purchased and carried a pay off balance. Selling these cars myself adding way too much to my already full plate. Yes I could have made more on my teade ins but my life is loaded with getting Susie to and from tons of therapy and doctor's appointments and being able to download the time consuming used car sales side with it's uncertainties has been a blessing as well as their help getting back and forth in that I am the only family driver now with Susie and I in our seventies, I now recommend Mazdas to any and all who venture to talk autos with me and Patterson Mazda specifically and of course the veery best sales rep in the world, Jim Feinstein. More

Jim and the team was amazing in helping me purchase my ride today. Thank you for all that you do to make sure I received the best deal! ride today. Thank you for all that you do to make sure I received the best deal! More

I was looking to get a newer Mazda as I have a 2015 Mazda CX-5. Jim Feinstein was patient with me and let me test drive different models. I was going to buy a pre-owned Mazda CX-50, but I ended up falling in CX-5. Jim Feinstein was patient with me and let me test drive different models. I was going to buy a pre-owned Mazda CX-50, but I ended up falling in love with the white pearl color and red interior of the newer Mazda CX-50 premium plus hybrid. This was a process as I explored different models and colors over months. Jim helped me each time with personalized service and patience. He never pushed me to decide the day I test drove the car. He provided me options and texted me to keep me apprised when he saw something I might like. He provided the most excellent customer service that I’ve ever experienced! I will definitely refer others to him in the future and only buy my Mazda’s from Jim! I’m super happy with my car and with this positive experience! Thanks Jimmy!! More

Four years ago we were in the market to purchase a car for our teen daughters and we had the fortunate pleasure of finding the car we were looking for here at Tustin Mazda. From start to finish, Jim "Jimm for our teen daughters and we had the fortunate pleasure of finding the car we were looking for here at Tustin Mazda. From start to finish, Jim "Jimmy" Feinstein made the entire experience easy, even suggesting we go to another local competitor just to compare! After visiting that other dealer, we knew Tustin Mazda was the dealer we wanted to work with. When we left the lot that day, I told Jimmy we'd be back once it was time for me to get a new car. As promised, it recently became time for me to get a new car and, to my delight, one of the models I was interested in happened to be here at Tustin Mazda! Without hesitation, I reached out to Jimmy and, just as before, I left a very satisfied customer. Not only is buying a car here a positive experience, we've been very pleased over the years with their service department, too. Dylan Roberts is the technician who always works on our daughters car, and his service is above and beyond. As returning customers, we HIGHLY recommend Tustin Mazda! More

I recently just purchased a 2025 Mazda CX-30 from Tustin Mazda and it was by far the best experience I've ever had purchasing a vehicle. I was met by Jim Feinstein and not only was he extremely knowledgeabl Mazda and it was by far the best experience I've ever had purchasing a vehicle. I was met by Jim Feinstein and not only was he extremely knowledgeable about vehicles but he was also a very lovely person to work with. He made the experience incredibly easy and was able to get me into a car right away. I don't think I have enough words to express how amazing and easy this purchase was. Jim is absolutely your guy! More

I recently bought a new 2025 Mazda CX5 S Carbon from Tustin Mazda. The process was very smooth and simple. Jim Feinstein was a really great guiding light in the car buying process. This was my second ti Tustin Mazda. The process was very smooth and simple. Jim Feinstein was a really great guiding light in the car buying process. This was my second time purchasing a car and it went very smoothly. I appreciated his knowledge of the cars and options. Hector was able to help me with financing and made the process easy to understand, which was appreciated. For my previous Mazda, I would take my car here for service and I have always appreciated the care each employee has shown me while on site and calling in. It's a great dealership! More

Tustin Mazda was wonderful to work with. I worked with Manny & Jim Feinstein and they were really awesome. My Mazda 6 had come in for some major repairs and over 206K miles (great car, by th I worked with Manny & Jim Feinstein and they were really awesome. My Mazda 6 had come in for some major repairs and over 206K miles (great car, by the way) and on a whim, decided to inquire about possible trade-in. Well I walked out that evening with brand new CX-70 PHEV Hybrid and couldn't be happier. They made the transition very stress free & easy, and were so kind and friendly. I really appreciated their time and patience. Jim has taken a lot of time making sure I understand how the car operates, and has checked in with me several times over the weekend to be sure all is well. Thank you Jim & Manny & The Team, you were wonderul! More

By orders of magnitude, this was the best car buying experience of my life. Unlike virtually every other dealership of any brand, the cars on the lot not have a dozen "dealer installed options" meant to experience of my life. Unlike virtually every other dealership of any brand, the cars on the lot not have a dozen "dealer installed options" meant to boost the bottom line that you probably don't want and either have to pay for anyways or fight to have them removed. The car you buy is exactly as Mazda made it. Everyone at the dealership is knowledgeable, honest, friendly, and frankly awesome. Jim F. whom I dealt with is probably the best guy in the car business that I've ever met. If you're looking for a Mazda and you're within 100 miles of Tustin, you're doing yourself a disservice by going anywhere else More

Jimmy Feinstein is the reason why we decided on a Mazda. We have been searching for a car for our daughter who attends college in Northern AZ. She will be driving in snow and rain conditions most of the win We have been searching for a car for our daughter who attends college in Northern AZ. She will be driving in snow and rain conditions most of the winter and into spring and we were nervous about which car to pick. Jimmy took the time to teach us about Mazda and ensure us she will be safe in the CX30 AWD. He spent quite a bit of his time with us, getting to know us and our needs as well as even spending time teaching our daughter how to use her new car. We WILL be back. We are excited to hopefully get the new CX90 for ourselves! Thank you Jimmy and Thank you Mr. Patterson for spending time with us as well. More