Tustin Mazda

We had a great experience with the sales associates at Tustin Mazda. Don and Kevin were both extremely helpful from the start to the end of the sales process. They are knowledgeable and friendly. We did n Tustin Mazda. Don and Kevin were both extremely helpful from the start to the end of the sales process. They are knowledgeable and friendly. We did not really plan on purchasing a Mazda on our initial visit with Don, he did not pressure us at all but helped answered all of our questions. We ended up coming back later in the evening to test drive and purchase the vehicle. Kevin took us out on the test drive and helped answer any additional questions and concerns we had. Eric and Lori also helped with the financing and paperwork. They have a top notch team. I look forward to doing more business with them in the future. More

Kevin was incredibly friendly and responsive from the start, texting us with information making it clear he wanted our business without being overwhelming. Because of his attitude and friendly approach, start, texting us with information making it clear he wanted our business without being overwhelming. Because of his attitude and friendly approach, we made sure to make the dealership one of our stops when shopping for a CX-5, even if it didn't have the exact model we wanted on the lot. He made it clear that he could get us the car we wanted and would be able to match and beat other dealers in terms of pricing and interest rate. And in the end, that is what happened, as he worked with us to get a better rate than we could get elsewhere while matching another dealer's pricing. He remained friendly and upbeat throughout what was a long day for us and it was much appreciated. More

Very pleased with my experience at Tustin Mazda, especially Brandon Sedgwick, who helped my wife and myself select a new Mazda 6. I have had Mazdas before and have always liked the product, but this especially Brandon Sedgwick, who helped my wife and myself select a new Mazda 6. I have had Mazdas before and have always liked the product, but this was the first time I purchased at Tustin Mazda. We were not planning on buying the car that day, but amazed at the deal we got from Brandon, and he made our buying experience very comfortable, no pressure just great information, and a quality product. More

Car shopping should be fun, but often times you find yourself wanting to wander a lot and avoid a sales person rather than seeking one out before you're actually ready to test drive and possibly talk nu yourself wanting to wander a lot and avoid a sales person rather than seeking one out before you're actually ready to test drive and possibly talk numbers on a vehicle. From the first hand shake, Don Gordon, at Tustin Mazda made my experience fun and easy. He is pleasant and great at small talk without trying to feed you the typical spiel one has come to expect. He allowed the cars I test drove speak for themselves and never tried to talk up his dealership against another. I felt comfortable walking away to visit other dealerships in my search for my next car. When I returned having already made my choice, but wanted to feel out a couple of other places, he and the entire team made me and my parents, who were my co-pilots, feel comfortable. I drove away smiling, not only because I had a new (to me) car, but because they made signing that contract not so painful. I plan to continue visiting the dealership to keep up the maintenance on my car. More

From the time we entered the dealership, Sammy treated us with respect, and patiently assisted us in finding the car and the payments that were right for us. Sammy and the rest of the staff at Tustin Mazda w with respect, and patiently assisted us in finding the car and the payments that were right for us. Sammy and the rest of the staff at Tustin Mazda were focused on making the whole car-buying experience a smooth and enjoyable one. I highly recommend seeing Sammy and the staff at Tustin Mazda if you are in the market for an amazing car and car-buying experience! More

Very nice attention from Sammy and all the staff in this Mazda location. I was going there with the idea of trading my car in and getting a new one, and Sammy met the numbers I was looking for. Even got me Mazda location. I was going there with the idea of trading my car in and getting a new one, and Sammy met the numbers I was looking for. Even got me a great APR and managed to get past some obstacles the bank was giving. I even had free lunch because I visited on a Saturday. I'd recommend the dealership. Great attention! More

Had a issue but it was resolved to my satisfaction. Great customer service and very fast response. Will get my service done at OC Mazda. Great customer service and very fast response. Will get my service done at OC Mazda. More

I initially went to this dealer last Friday 03/08/2013 to buy a new car Mazda 3i Touring Sammy (Saifur Rahman) helped me to get a wonderful car by asking me what I wanted exactly. He is a really professi buy a new car Mazda 3i Touring Sammy (Saifur Rahman) helped me to get a wonderful car by asking me what I wanted exactly. He is a really professional sales man. It was my best experience more than any other car dealer I have visited before, even compared with Mazda of NJ, where I bought my Mazda 3 of 2010 three years ago. Sammy has a very good personality- he perfectly understands what customer wants. Next time for another new Mazda, I’ll look for him again. It’s my pleasure to recommend him to all my friends. I wish you all success in your business. Best Regards Rez Chili More

Jim and John were so wonderful and helped me find the perfect car and a deal to match. I would recommend them to anyone. Everyone here is pleasant and professional. perfect car and a deal to match. I would recommend them to anyone. Everyone here is pleasant and professional. More

I own a 2011 Mazda CX9 Touring AWD, a couple of weeks ago the transfer case failed leaving me stranded. While I am disappointed that this happened, and Mazda roadside assistance was less than stellar - ago the transfer case failed leaving me stranded. While I am disappointed that this happened, and Mazda roadside assistance was less than stellar - I have to give recognition to Sarah in service who made an unfortunate situation much more tolerable. Her customer service was superb and her attitude was always positive and helpful. It took almost two weeks to repair my car, but the fault was not with the dealership, once they received the part from Mazda, the repair was done quickly. I felt as though Sarah did everything in her power to get my car fixed and returned to me. Ii could not give my experience five stars - because after all my 2 year old car died and left me stranded on the side of the road and it took Mazda's roadside assistance way too long to arrive (over two hours). But this is a Mazda issue and not an issue with the dealership. Sarah actually sent the cashier to pick me up and take me to work and they took care of getting the car to the dealership without me. More