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Tustin Mazda

Tustin, CA

5.0
4,575 Reviews
At Tustin Mazda, original home of John Patterson's OC Auto Team family, our goal is t is to bring you the best product at a fair price, presented to you with respect, friendship, and courtesy. We are a highly ranked Mazda dealer in California and have won countless awards. We only mention it here, so that you can be assured you will have an excellent buying experience. Our Service and Parts department are second to none and we sell the largest volume of used cars in Orange County. We would cherish the opportunity to earn your business.
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28 Auto Center Drive

Tustin, CA

92782

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Showing 4,575 reviews

June 15, 2024

I’ve only dealt with Tony in the service department and I would give him a five star rating because he’s very professional and does what he said he’s gonna do so I have no complaints there. My only complaint More

by Jeff Schwalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Asue sales
June 15, 2024

I started having my Mazda3 serviced at Tustin Mazda after 2 horrible experiences at another service center. Tony has helped me a couple of times and is always professional and relatable. He’s more than happy More

by dlanghorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 14, 2024

Josh was accommodating & communicative all while making me feel very comfortable dealing with an unexpected sun roof repair. He went out of the way to have exceptional customer service, I would highly re More

by Alex Starback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 13, 2024

STOP 🛑 Look no further cuz this is the team to be on :) Professional, transparent, excellent communication, pleasant, understanding, honest, knowledgeable about ALL cars (and motorcycles), competitive More

by Jon Kato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Asue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 12, 2024

Very friendly staff! They answered all of my questions and even booked complimentary Lyft rides for me so that I could go back home and then back to get my car once the s More

by MissyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 12, 2024

This dealership excels in their customer service. Everyone who walks in is always acknowledged with a greeting and assisted courteously, no matter where they’re heading to - either for service or sal More

by TTran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 11, 2024

Elle provided amazing service. She is very knowledgeable and was able to answer all my questions. She was attentive to my concerns and made sure I got the help I needed More

by Denise.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 08, 2024

I coincidentally always get Dilan as my service advisor and im beyond grateful. He's very thorough and straight forward and I appreciate that. Thank you for the advice and for taking care of my car! More

by Patty Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 06, 2024

The service reps at Tustin Mazda are always incredible and very helpful! Every time I’ve been there for general maintenance everyone is very kind, respectful, and thoughtful! More

by hhunnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg
Jun 07, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 05, 2024

Dylan’s customer service is excellent. He is very knowledgeable about Mazda cars. He helps me plan ahead of time when repairs should be done. I love the video were the mechanic shows and e More

by Cecilia Messinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

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