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Tustin Mazda
Tustin, CA
4,547 Reviews
At Tustin Mazda, original home of John Patterson's OC Auto Team family, our goal is t is to bring you the best product at a fair price, presented to you with respect, friendship, and courtesy.
We are a highly ranked Mazda dealer in California and have won countless awards. We only mention it here, so that you can be assured you will have an excellent buying experience. Our Service and Parts department are second to none and we sell the largest volume of used cars in Orange County. We would cherish the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,547 reviews
July 21, 2018
First time car buyer, fantastic experience with Robert. First time car buyer here from Long Beach, CA. After visiting 5 other dealerships (including the Toyota dealership across the way) I was still a bit a First time car buyer here from Long Beach, CA. After visiting 5 other dealerships (including the Toyota dealership across the way) I was still a bit apprehensive about purchasing my first vehicle. Especially with how aggressive and shady other salemen were at the other dealerships. I was similarly unsettled walking into the Mazda dealership, but my experience quickly changed after meeting Robert. Robert at the Mazda dealership in Tuscan, CA was unbelievable helpful and understanding of my needs and wants in a vehicle. His experience, honesty, and integrity as an individual really made the car buying process exactly what it should be. Defiantly recommend you specifically ask for Robert there at the Mozda dealership. Got my the perfect vehicle for an incredible price, so grateful for such a great experience. Go see Robert for sure. More
by Henry
Employees Worked With
Robert Nelson
Helpful July 21, 2018
Great car buying experience Car buying can be an ordeal, but not with Tustin Mazda.Yes it takes time but everyone from, Frog, the salesman, the receptionist, the manager and the Car buying can be an ordeal, but not with Tustin Mazda.Yes it takes time but everyone from, Frog, the salesman, the receptionist, the manager and the ladies in finance is focused on your complete satisfaction and happiness.they were all kind and considerate. They just remodeled and the customer lounge is state of the art. Plus Jim Patterson the owner of this dealership as well as Huntington Beach Mazda does alot for charity and the orange county community. Its my 4th car with the Patterson family. Frog was great More
by Jimbob
Employees Worked With
"FROG" Chad Kirkwood
July 21, 2018
Honest and detailed I was on my way to get my new phone and I stumbled across this dealership on the way there. Sam was helpful and detailed, explained the features of th I was on my way to get my new phone and I stumbled across this dealership on the way there. Sam was helpful and detailed, explained the features of the car I like in detail and gave me a good price. The buying process is fast as well. If you want to get the best bang for your back I definitely recommend speaking with Sam. More
by Nfirmalino
Employees Worked With
July 20, 2018
Great Service from Josh! Fair and easy process. We hadn't bought a new car in a while and Josh made the process relaxed and comfortable. We will recommend to friends! Fair and easy process. We hadn't bought a new car in a while and Josh made the process relaxed and comfortable. We will recommend to friends! More
by TomKaren
Employees Worked With
July 19, 2018
Amazing service by Robert! I cannot begin to explain how satisfied we are with our experience with Mazda. Thanks to Robert who made us feel comfortable and ensured that the most I cannot begin to explain how satisfied we are with our experience with Mazda. Thanks to Robert who made us feel comfortable and ensured that the most important thing was that I was happy with my car. He was not pushy like many other sales people at other dealships. Instead the more he educated us about the car, the more we fell in love with it. We initially met up with Rovert last week, and even though we left without a purchase, he was friendly and wanted what was best for us. Returning yesterday, and finalizing everything with Robert has been an amazing experience!!!! Thank you so much!!! More
by Raja
Employees Worked With
Robert Nelson
July 19, 2018
Excellent Dealership I bought a Mazda CX-5 this past Sunday, and truly enjoyed every aspect of the car buying process through this dealership. Not only is the newly renov I bought a Mazda CX-5 this past Sunday, and truly enjoyed every aspect of the car buying process through this dealership. Not only is the newly renovated building comfortable to be in, but the staff were all very pleasant to work with. Janell, our saleswoman, went above and beyond to get me the best deal possible! She was straightforward and did not waste our time with any back-of-the-napkin gimmicks. I provided my budget and Janell worked hard to make sure I got the right car, price and financing within those parameters. She even stayed in communication with us while we were on vacation and came in on her day off to get me into my dream car sooner! The service at this dealership is excellent and I highly recommend it to anyone looking to get into a Mazda. Thank you, OC Mazda! More
by Tara_&_Eric
Employees Worked With
July 19, 2018
Great experience. Quality people! We had such a great experience looking for and eventually purchasing a Mazda CX9 here! We worked with Robert, Larry, and Rossi, and they were all very We had such a great experience looking for and eventually purchasing a Mazda CX9 here! We worked with Robert, Larry, and Rossi, and they were all very friendly and helpful. So many car dealerships feel sketchy and sleazy, with untrustworthy dealers who don't have your best interest in mind. Our experience at OC Mazda was different. Everyone we worked with here seemed genuine and felt like customer advocates more than a salespeople. Would recommend this place to anyone! More
by brett and kira
July 15, 2018
Excellent Customer Experience Jim was amazing to work with. He was very knowledgeable about the product. He was very helpful during the test drive to allow us to really drive In Jim was amazing to work with. He was very knowledgeable about the product. He was very helpful during the test drive to allow us to really drive In a way we felt would give us a good idea on the cars performance and handling. Jim was also the only sales person willing to negotiate the way I wanted. Every other dealer was reluctant to give out even the slightest information on specials and deals a Available without a face to face meeting. The experience at the dealership while not the only reason but was the driving factor so why I’m now driving a 2018 Mazda CX-5. Lori the finance person was also very helpful in explaining all the options available. After the purchase Jim also went out of his way to explain and set up all the features with me before I left the lot. Thanks again Jim. I recommend Tustin Mazda and Jim Feinstein to anyone in the market for a new or used car. More
by vdelupio
July 14, 2018
Sold! Many thanks to Robert for helping me get a great deal for my new car and the best value for my trade in. I love my new CX5! I would definitely recomme Many thanks to Robert for helping me get a great deal for my new car and the best value for my trade in. I love my new CX5! I would definitely recommend this dealership to others. More
by Sweetpea303
July 13, 2018
first car Chad was very thorough and detailed in trying to get me the best deal I could get for my first car. Very transparent and we didn’t have to do much bac Chad was very thorough and detailed in trying to get me the best deal I could get for my first car. Very transparent and we didn’t have to do much back and forth. More
by chrisjustinai
Employees Worked With
"FROG" Chad Kirkwood
