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Tustin Mazda
Tustin, CA
4,547 Reviews
At Tustin Mazda, original home of John Patterson's OC Auto Team family, our goal is t is to bring you the best product at a fair price, presented to you with respect, friendship, and courtesy.
We are a highly ranked Mazda dealer in California and have won countless awards. We only mention it here, so that you can be assured you will have an excellent buying experience. Our Service and Parts department are second to none and we sell the largest volume of used cars in Orange County. We would cherish the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,547 reviews
August 05, 2018
Omar is the BEST! Omar was truly a pleasure to work with! He is incredibly knowledgeable, articulate, and made the entire buying process incredibly easy! Furthermore, h Omar was truly a pleasure to work with! He is incredibly knowledgeable, articulate, and made the entire buying process incredibly easy! Furthermore, he went above and beyond to ensure that my experience was a positive one. Mazda is so lucky to have such wonderful and genuine person representing their brand! I love my new Mazda and will highly recommend setting up an appointment with Omar to anyone who asks about my new car! More
by maddiemays
Employees Worked With
Helpful August 02, 2018
Bad start to the day in office ends in good day at mazda OC Great team, great people and janell was helpful throughout the buying experience and she gave me great deal with help from her manager and the deal wa Great team, great people and janell was helpful throughout the buying experience and she gave me great deal with help from her manager and the deal was signed off-hours but she was always showing patience, willingness to help as compared to bad experience i had 3 days back at one of the toyota dealers. More
by Akshay
August 01, 2018
Excellent Service!!! Both Omar and the entire sales staff made our car buying experience very pleasant and hassle free. Everyone that we talked with was a great listener, Both Omar and the entire sales staff made our car buying experience very pleasant and hassle free. Everyone that we talked with was a great listener, they met our needs, and most importantly they didn’t waste our time. I would recommend to anybody in the market to buy or lease a Mazda to go and talk with Omar and his team at Tustin Mazda! More
by CARITO22
August 01, 2018
Kevin Keogh is the best! My husband, kids and I stopped by OC Mazda one night on our way to dinner. My husband was looking for a new car but not sure of what make/model. So we My husband, kids and I stopped by OC Mazda one night on our way to dinner. My husband was looking for a new car but not sure of what make/model. So we stopped in and Kevin helped us out. He was very enthusiastic about the model we were looking at and gave us all the specs. No pressure sales at all! 4 weeks later my husband decided on a Mazda and we knew we needed to check with Kevin and see what he could do for us. Not only did he remember me when I called but when I told him we decided on a Mazda he was able to make our deal happen. I would recommended this dealership alone for the service we got from Kevin Keogh. Give him a call for your next car. More
by Kelly George
Employees Worked With
August 01, 2018
Amazing Customer Service! Amazing Experience! From the moment I was introduced to Robert, he was professional, super friendly and had the biggest smile that immediately put me at ease. I was tradi From the moment I was introduced to Robert, he was professional, super friendly and had the biggest smile that immediately put me at ease. I was trading in my "baby," my 15-year-old Mazda Tribute (best car ever!) and because he completely understood my attachment to my car, he offered to do a little photo shoot for me so that I could have a few last pictures with my car that served me so well over the years. Now that's beyond excellent customer service! Every step of the way, Robert was patient, kept me informed and helped me to understand the nuances of the car buying process. He welcomed questions and even spent time speaking with my aunt on the phone and answering her questions (the car was a gift for my birthday)! And after 6 hours, Robert still had a smile on his face and that same upbeat attitude! Forty-eight minutes past the close of the dealership and I'm sure his "quittin' time," he spent more time to present me with my new car (bow included!), take pics and instruct me on all the fancy features so I could actually drive home. The car is beautiful and I'm so happy! :) I am so glad that Robert was my sales associate that day. He is a genuinely nice guy. OC Mazda is lucky to have him as part of their team! A special thank you to Larry for giving me the most detailed, thorough and informative test drive back in May, and for keeping in touch with me all these months. It was because of that amiable and constant contact that I came back to Mazda, and more specifically the Tustin dealership. Thank you to all who were part of the process, including Lori and Mr. Finance Guy-Behind-the-Glass-Wall, for making buying a car an easy and enjoyable experience. Can't wait for pancakes and BBQ!! More
by chirogirl_jackie
Employees Worked With
Other Employees :
Lori Houts. There were a few friendly people who stopped to chat too. Everyone was really great!, Robert Nelson
July 31, 2018
Purchasing my Mazda 6 with Kevin I don't know how the salesman Kevin did it, but while juggling another customer he made me feel like I was the only custumer he had. The newly renovat I don't know how the salesman Kevin did it, but while juggling another customer he made me feel like I was the only custumer he had. The newly renovated building is really awesome. The waiting room was great, stocked with all sorts of goodies, and internet jacks all over the place. Kevin, thank you for an easy process in purchasing my car, and your help and recommedations. By the way, the new supercharged engine is fantastic. I hardly ever rate my experiences with the top rating, but in this case it is well deserved. More
by KRISS
Employees Worked With
July 31, 2018
DREAM COME TRUE!!! 😍 We had an unbelievable experience at OC Mazda and couldn’t be happier. Love, love, love my New cx5 and really felt like family! John and his team are We had an unbelievable experience at OC Mazda and couldn’t be happier. Love, love, love my New cx5 and really felt like family! John and his team are beyond friendly and went above and beyond getting me approved for my very first NEW car! Very grateful for you guys! From the bottom of our hearts “Thank You!” 🙏🏼?? Megan and Chris More
by Megan Adams
Employees Worked With
Other Employees :
Shaun McCray, Luis Chavarry, "FROG" Chad Kirkwood
July 31, 2018
Quality service Chance was fantastic. He was polite, personable, professional and prompted with correspondence. His knowledge and experienced made me at ease with my Chance was fantastic. He was polite, personable, professional and prompted with correspondence. His knowledge and experienced made me at ease with my purchase. Thank you More
by dobiewon
Employees Worked With
July 30, 2018
My new Mazda CX5 Jeff followed up with me and worked with me to get the price I needed to be able to purchase - he was great! Janell was fabulous. She walked me throu Jeff followed up with me and worked with me to get the price I needed to be able to purchase - he was great! Janell was fabulous. She walked me through all I needed to know about the Mazda CX5 I purchased. She was very thorough and patient throughout the process. Thank you both! More
by Judy S.
July 30, 2018
Fantasmic Shaun McCray was incredible. If I could give him 10 stars I would. He was patient, personable, efficient, and knowledgeable. Treated me like a queen a Shaun McCray was incredible. If I could give him 10 stars I would. He was patient, personable, efficient, and knowledgeable. Treated me like a queen and made sure I had the best buying experience possible. Everyone else was friendly and accommodating as well. It was a SUPER hot day (about 100 degrees) and they always asked if I needed water or anything to make my experience more comfortable. The finance part felt like it went quickly compared to any other dealership I'd ever been to. I will be back in 3 years for my next lease. Shaun if you're still there I'll be back to see you. More
by juice1014
Employees Worked With
Shaun McCray
