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Tustin Lexus - Service Center

Tustin, CA

4.8
1,176 Reviews

1,176 Reviews of Tustin Lexus - Service Center

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January 26, 2022

Tustin Lexus has been great, and Brando in the service department has always been very helpful and kind. More

by brettcohenod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando....5 stars, Rex Urasaki
Jan 26, 2022 -

Tustin Lexus responded

Brando is awesome and we will be sure to let him know about your positive feedback! We hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 26, 2022

I love Tustin Lexus.Service Manager George and Service I love Tustin Lexus. Service Manager George and Service Consultants Rick and Derek are amazing. They are building a brand new store and I can't More

by Tina Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager George, Rick Massucci, Derek Kincebach
Jan 26, 2022 -

Tustin Lexus responded

Tina, we're more than happy to hear that your experience was nothing short of stellar with our team! If we can help you out with anything else, please let us know. We hope to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 23, 2022

I am so happy with Tustin Lexus that I have purchased many of their new cars over the years. The personnel is outstanding! Everyone goes above and beyond to ensure my complete satisfaction. I would never More

by karen67smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir is outstanding in every possible way. He has represented your service department perfectly!
Jan 24, 2022 -

Tustin Lexus responded

It gives us so much pride to read that you always have such a wonderful car-buying experience! We truly appreciate your loyalty and look forward to serving you for many more years! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 16, 2022

Rick is always so helpful and courteous! Rick makes us Rick is always so helpful and courteous! Rick makes us feel special and we highly recommended their service! More

by Tustin Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jan 18, 2022 -

Tustin Lexus responded

Rick is an outstanding asset to us here and always makes sure our customers go home happy. Thank you for taking the time to let us know how we're doing and we can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 06, 2022

This is my first ever Lexus to own And I would most definitely recommend not only the service department but the dealership to our family and friends. It’s the best place to be and I think you so much! More

by garvinvh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Jan 06, 2022 -

Tustin Lexus responded

We thrive on positive feedback from all our guests and are so happy to hear you always have a great experience. We really appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 06, 2022

Even though this dealership is currently under construction - I still received A+ treatment from Rick and his team!! More

by Explorie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jan 07, 2022 -

Tustin Lexus responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Rick! We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2022

Easy loan car. Professional agent. Prompt diagnosis. Not pushing us to fix all issues presented More

by MNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jan 04, 2022 -

Tustin Lexus responded

It truly makes us happy to know that our team made sure you were able to get back on the road! Please stop by or contact us if there is anything else we can help you with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2022

Service was efficient and professional. I got an appointment for next day service easily, service was prompt and recommendations were very helpful. More

by mgarywong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kim
Jan 03, 2022 -

Tustin Lexus responded

We are glad that our service team got you in and out in no time! Thank you for choosing us and we look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2021

Derek K is definitely the go to guy for our service needs. We bring our cars to you because of his responsive service and knowledge. More

by miry_poems.09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Dec 31, 2021 -

Tustin Lexus responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Derek! We can't wait to hear from you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 28, 2021

They provide Great Customer Service! Everyone is very welcoming and helpful. Will continue to use this dealership More

by ushas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Dec 28, 2021 -

ushas responded

They provide Great Customer Service! Everyone is very welcoming and helpful. Will continue to use this dealership

Dec 31, 2021 -

Tustin Lexus responded

We are so happy to hear that you enjoyed your experience with us! Your business and time are much appreciated! We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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