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Tustin Lexus - Service Center

Tustin, CA

4.8
1,079 Reviews

1,079 Reviews of Tustin Lexus - Service Center

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March 30, 2021

Iman Azimi-Ghomi was my Service Advisor. He called when he said he would. Everything went smooth and he was very professional. I haven't had a smooth service like this with any dealership in a long time! More

by joshr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
March 29, 2021

Always excellent service by Nick Nehrir! He knows how to treat his clients and I can trust that my car is in good hands with him and his team. Thanks Nick! More

by SantiagoM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Nehrir
March 26, 2021

Appointment for service was easy to make, with Paul Kim. When the scheduled appointment time arrived he took care of all details needed, since I was going to wait for the service to be performed. The wait w More

by Mal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
March 25, 2021

Paul Kim is outstanding when he helps me with my Lexus. He helps me get a loan car, tells me exactly when the car is done and ready to be picked up. More

by albertlngo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Kim
March 24, 2021

Service was great. Thank you! Service was great. Thank Service was great. Thank you! Service was great. Thank you! Service was great. Thank you! Service was great. Thank you! Service was great. More

by Jsunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
March 24, 2021

Always happy when bringing my car in for service because I know my car will get the TLC it will need. Nick Nehrir & Danny Snow were awesome in explaining exactly when needed to be done and took care of the More

by Priscilla Ponce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir, Danny Snow, Eddie Lopez
March 21, 2021

Recall service was resolved and good service. Timely service. Easy to get appointment. I will visit again for the service. Location is convenient. great people. . More

by 8853hp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
March 19, 2021

Very professional and kind! Evan was so helpful and followed up securing a card for me so I’m not late to work. I felt comfortable after the recall. I do hope this recall is the last one for this leas More

by Denisemak7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan at accounting unit
March 18, 2021

Good service and professional workmanship. Rick is good to work with. I’ve been coming for 15 years. Good service and professional workmanship. Good service. More

by sandyp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
March 16, 2021

Dealership is organized, clean, and inviting. Service staff are excellent and forthright in their comments to customer; service visits are prompt and are well done. More

by dereid2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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