Tustin Lexus - Service Center

Great service department including my service rep. Steve Rivera. Well done. Quick and easy. Thank you Steve Rivera. Well done. Quick and easy. Thank you More

When I arrived to the dealership for my appointment, the wait wasn’t that long and I was helped by Carl Tetiva, the service manager. He was really helpful and friendly, shared information around pricing, an wait wasn’t that long and I was helped by Carl Tetiva, the service manager. He was really helpful and friendly, shared information around pricing, and made the experience seamless. I would return to Tustin Lexus. More

Excellent dealer. Great salespeople and people in service. I'll be back for anything I need. Great salespeople and people in service. I'll be back for anything I need. More

Always timely and professional while being friendly. I feel I can trust my service agent Derek to give me correct information on my vehicle. I feel I can trust my service agent Derek to give me correct information on my vehicle. More

Courteous Friendly Expertise Explain car fix issues Ride pickup Professional Decor Waiting area Coffee station Clean issues Ride pickup Professional Decor Waiting area Coffee station Clean More

Steve Ramirez my service advisor is always friendly & helpful, explains everything and always goes out of his way to make sure everything is okay. Everyone is always so friendly from the moment you pull helpful, explains everything and always goes out of his way to make sure everything is okay. Everyone is always so friendly from the moment you pull up till you leave. More

The service was exceptional. I was traveling out of the area and my check engine light came on. Tustin Lexus got me in day off to diagnose the issue. They were quick, helpful, ho I was traveling out of the area and my check engine light came on. Tustin Lexus got me in day off to diagnose the issue. They were quick, helpful, honest and advised on the most cost effective solution so that I could get my family safely home. More

They were very helpful and friendly during my service. Lots of communication and I was able to get my car the same day Lots of communication and I was able to get my car the same day More

Wyatt was very good at explaining the work to be done and the work that was suggested. the work requested was done in a very timely manner. the work that was suggested. the work requested was done in a very timely manner. More

Easy to make appointment. Thorough inspection. Done when promised. What was friendly and provided good information. Thorough inspection. Done when promised. What was friendly and provided good information. More